Working through security threats can help you protect your small business and its customers.
An EHR system may take time to implement, but the benefits are worth the investment for medical facilities. See the steps and get software recommendations.
Patient reminders benefit your front-office staff, reduce no-shows, and increase patient satisfaction. Here's how to use them effectively.
Learn how to design an intuitive interactive voice response (IVR) system and find recommendations for business phone systems and services that offer IVR
These recruiting strategies will help you find the best candidates for the job.
Follow these tips to get a better deal with your credit card processor.
Claim scrubbers lead to more revenue more quickly while freeing your front-office staff's time and improving payer-patient relationships.
Skills and professional experience aren't the only things you should consider when hiring an employee. Hire them for their cultural fit too.
There's a science to persuasion, and you can use it to your advantage in understanding and influencing consumer behavior.
Learn the basics of credit card processing, including fees, transaction types, and pros and cons.
Tracking cost of goods sold (COGS) is an important indicator of financial health and critical for tax deductions. Here's how to calculate COGS.
Remove the confusion around accepting credit cards at your small business and learn what to look out for in a credit card processing company.
Many retailers are implementing self-service POS kiosks so customers can ring up their own purchases. Learn the pros and cons of self-service POS kiosks.
Have you ever wondered why business software looks and feels a lot like social media? That wasn't always the case.
Businesses that operate a fleet of vehicles know how much money they are spending on fuel each month. Here are several ways to cut down on those expenses.
Discover the benefits of customer surveys, learn how to develop a customer survey and decide how often to conduct customer surveys.
This guide offers recommendations for small business sales apps and explains how businesses can use these sales software programs to their advantage.
Learn what merit pay is, how to award merit pay increases, and best practices for implementing a merit pay policy.
CRM data analytics can help you track sales and service performance and improve your methods. Learn about the types of CRM analytics and how to track them.
Learn what SIP trunking is and whether this telephony protocol makes sense for your business.
This guide explains what FSAs are and how they work, as well as what employers should know about offering these benefits to their employees.
Visual voicemail apps translate voicemail messages into written documents. Learn about seven visual voicemail services that can help you share information.
These apps are faster than email and more secure than texting.
A term loan is a one-time upfront payment to fund a one-time project or long-term business growth. Learn whether a term loan is right for your business.
Payroll accounting is the process by which businesses track expenses related to payroll. Learn more about it and how accounting software can help.
Learn the costs of hiring employees and how to keep your expenses manageable when recruiting, hiring, and onboarding a new team member.
Interested in drone technology? Learn how to become a commercial drone pilot or put drones to good business use.
Patient check-in kiosks improve both the patient and provider experience from start to finish. Learn how in this guide.
Joseph Hennessey, Small Business Innovation Research Adviser, explains
Learn from some of the worst telemarketing calls so you can choose the right outbound call center for your business.