Your Guide to Growing Your Business

There are lots of options for cloud-based phone systems, but how do you find the right one? Our buyer's guide has all the information you need.

In a cloud PBX system, all software and data are stored in the cloud. No equipment is needed. Learn if this phone system type is right for your business.

Does your business need a PBX system? Read this article to find out.

Learn what SIP trunking is and whether this telephony protocol makes sense for your business.

A sales funnel is a marketing term for the customer journey as they move toward purchasing. Learn about the sales funnel stages and how to build one.

CRM funnels are similar to sales funnels. Learn how to create a CRM funnel that works with CRM software to automatically track, engage and nurture leads.

Inventory management is critical for keeping sufficient stock and ensuring positive cash flow. Learn tips and tools for effective inventory management.

CRM data analytics can help you track sales and service performance and improve your methods. Learn about the types of CRM analytics and how to track them.

Terminating a remote employee involves preparation, the actual termination and a post-firing follow-up. Learn what's involved in firing a remote employee.

Employers must withhold federal income tax, plus any state or local taxes. Here’s what every small business owner should know.

National Days provide unique opportunities for businesses to embark on advertising campaigns. Learn about 50 days you can use in national advertising.

These apps are faster than email and more secure than texting.

This article explains the importance of communicating well with your customers, as well as offers tips for how to improve your customer engagement.

SQL (Structured Query Language) is a programming language used to communicate with and manipulate databases. Learn its history and when to use it.

Cashless transactions are growing worldwide with a wide range of payment options. Learn the pros and cons of cashless payments and what they mean for SMBs.

When combined with a keyboard or a stylus, your iPad goes from a nice tablet to a powerful tool for business. Tablets are portable, affordable and easy to use.

The GDPR went into effect in 2018. Here’s how it is impacting businesses now and what you should know to keep your company in compliance.

Freelancers are responsible for figuring out their own tax obligations and when to pay. Learn how to pay taxes as a freelancer.

A content calendar can help you streamline content across all channels. Learn how to create an effective content calendar to stay organized and consistent.

You can include up to five people in iPhone conference calls. To conference with more people and for special features, look into business phone systems.

Medical speech-to-text allows you to dictate your medical notes instead of typing them.

Mobile POS systems can improve restaurant payments, turning devices into mobile registers. They can also generate reports and help with inventory management.

In this guide learn what Yelp is, how to make the most out of business listings and how best to handle bad customer reviews.

Specific rules and laws govern the storage and maintenance of medical records. Learn best practices for HIPAA compliance when dealing with medical records.

Mental health billing differs from medical billing due to variables in mental healthcare not present in primary or specialty care. Learn what's involved.

A tax audit is a review of your reported data to ensure it is correct. Here is how a small business can avoid one and how to handle it when the IRS calls.

Employers must designate employees as exempt or nonexempt. Learn the differences between exempt and nonexempt workers and how to classify them correctly.

If your employees are regularly working past their 40 hours a week, you are liable to pay them overtime. Find out what that means for your business.

Gross pay is what employees earn before taxes, benefits and payroll deductions are withheld. The remaining amount is net pay. Learn how to calculate each.

Calculating gross wages is the first step to compensating employees properly and keeping accurate payroll records. Learn about the process with this guide.