Technology

Chatbots are becoming ubiquitous; here's how to use them in your small business.

Key fobs are an important part of many access control systems. Here's how they work and how your small business can use them.

Transitioning to a paperless office is simple with these tips and services.

Open-source systems create an opportunity to test-drive programs before purchasing a proprietary solution. Here's what you need to know about open-source document management.

It can be tempting to take advantage of text message marketing and the direct line to your audience. But spamming your customers can be counterproductive.

Project management software can be a valuable tool for small businesses to keep assignments both on track and on budget.

If you have equipment and assets of any kind, maintenance management software could make your business more efficient.

An EHR system may take time to implement, but the benefits are well worth the investment for healthcare facilities.

Dome cameras, bullet cameras, and turret cameras are all good video surveillance options, but it's important to choose the right one for your needs.

Click-to-call gives current and potential customers a simple and convenient way to connect with your team over the phone.

This guide describes how HIPAA relates to healthcare organizations' use of CRM software, and how these businesses can ensure compliance with the cybersecurity requirements of the law.

Customers overwhelmingly prefer to pay with debit and credit cards. Credit card processing is essential for a small business to maximize its profitability.

When choosing invoice software, look for something easy to use and helpful for tracking outstanding invoices.

CRM software can inform you about your customers and how they move through your sales funnel, helping you improve the customer experience from prospect to buyer.

If you want to use something other than PayPal to accept payments, consider these options.

This guide describes the pros and cons of outsourcing customer service to an offshore call center. Is an offshore call center right for you, or is it a risk you can't afford to take?

Salesforce is a dominant force in the CRM world. However, there are alternatives to consider.

Small businesses are a prime target for hackers, particularly with many employees now working from home.

A CRM is a great tool for marketing and sales teams, but only if you can get your sales department's buy-in.

This guide includes basic information about big data and a list of eight big data solutions for small businesses.

CRM software can provide a wealth of benefits for your small business, from customer retention to increased productivity.

With the workplace now stretching out from offices and onto kitchen tables, digital collaboration tools are more important than ever.

Wondering how you can set up your iPad as a POS system? Here's what you need to know.

Consumers are increasingly using digital wallets like Apple Pay at checkout. Learn more about this payment method and how your small business can accept it.

Learn how POS systems have changed and how their capabilities can help you better manage your business.

Learn how to implement CRM software with these six steps to have a successful launch for both your team and your customers.

This guide explains how to use dropship automation software and how it can improve your dropshipping e-commerce business.

Learn how integrating your CRM software with these nine third-party applications can streamline business operations and increase the value of every customer interaction.

Point of sales systems are the brains of your business, so it’s important to find a reliable option.