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Technology

Whether it's phsyical security, or protecting your business online - make sure you have the right technology solutions.

Latest: Advice, Tips and Resources

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Article
How to Get Rid of Old Printers
By Sammi Caramela | September 12, 2024

Disposing of electronic waste, such as old printers, can be tricky. Learn how to get rid of old printers responsibly.

Article
Workplace Automation Is Everywhere, and It’s Not Just About Robots
By Adam Uzialko | September 12, 2024

Automation is present in the modern workplace in more ways than you might expect.

Article
Business vs. Consumer Laptops: What You Need to Know
By Sammi Caramela | September 10, 2024

Business laptops and consumer laptops have hardware and design differences. Learn how to determine if you need business laptops for your company.

Article
CRM Integrations for Small Businesses
By Vanessa Ruiz | September 09, 2024

Businesses can integrate apps with their main CRM software to streamline functionality. Here are the top CRM integrations to consider.  

Article
7 Steps to a Successful CRM Implementation
By Vanessa Ruiz | September 09, 2024

This guide covers the important steps of implementing a CRM software for a small business.

Article
What Are Self-Service POS Kiosks?
By Jennifer Dublino | September 06, 2024

Many retailers are implementing self-service POS kiosks so customers can ring up their own purchases. Learn the pros and cons of self-service POS kiosks.

Article
Should Your Business Switch to Cloud PBX?
By Simone Johnson | September 06, 2024

In a cloud PBX system, all software and data are stored in the cloud. No equipment is needed. Learn if this phone system type is right for your business.

Article
What Is an Auto-Dialer?
By Jeff Hale | September 06, 2024

This guide explains how auto-dialers work and how your business can use them to save time and boost productivity.

Article
5 Reasons You Need a Mobile POS System for Your Restaurant
By Donna Fuscaldo | September 06, 2024

Mobile POS systems can improve restaurant payments, turning devices into mobile registers. They can also generate reports and help with inventory management.

Server using a POS system in a restaurant
Article
5 Ways POS Systems Are Changing (and Why It Matters)
By Kayla Harrison | September 06, 2024

POS systems have evolved to include capabilities that allow for analytics and customer interaction that can elevate business practices and operations.

Article
What You Need to Accept Mobile Wallets at Your SMB
By Donna Fuscaldo | September 06, 2024

Mobile wallets are a growing trend in consumer buying patterns. Learn how to leverage the mobile wallet trend to grow sales and boost customer happiness.

Article
5 POS Reports Every Business Owner Should Run
By Donna Fuscaldo | September 06, 2024

If you’re new to using a POS or unfamiliar with analytics in general, these five types of reports are a good starting point.

Server using a POS system in a restaurant
Article
How SMBs Can Use Mobile POS Systems
By Natalie Hamingson | September 06, 2024

Learn how mobile POS systems can accelerate your business’s growth and success and offer more flexibility and autonomy.

woman working in a home office
Article
What Is a VoIP Number?
By Steven Melendez | September 06, 2024

This guide explains what a VoIP phone number is and how Voice over Internet Protocol calls work.

Article
5 Ways CRM-Enabled POS Systems Can Help Your Business
By David Gargaro | September 06, 2024

Learn how your business can use CRM-enabled POS software to find new efficiencies and save money.

Article
Is a Four-Line Phone System Right for Your Business?
By Jeff Hale | September 06, 2024

What is a four-line phone system, and how do you know if you need one? Find out how these phone systems work and if one would be right for your business.

Close up on hand holding phone at office desk
Article
What Is a PBX System?
By Simone Johnson | September 06, 2024

Does your business need a PBX system? Read this article to find out.

Server using a POS system in a restaurant
Article
POS Inventory Management
By Jennifer Dublino | September 06, 2024

Inventory management means having the right amount of product to meet demand. Learn how POS systems can help you with inventory management.

Article
What Is a Virtual Phone Line?
By Jeff Hale | September 06, 2024

Learn what a virtual phone line is and how small businesses can use them as their business phone system.

Article
What are Unified Communications Systems?
By Chad Brooks | September 06, 2024

Unified communications provide businesses with one platform for phone services, video conferencing and more.

businesswoman wearing a headset
Article
What Is SIP Trunking? Do You Need It for Your Business?
By Jeff Hale | September 06, 2024

Learn what SIP trunking is and whether this telephony protocol makes sense for your business.

Article
How to Find the Right Softphone App for Your Business
By Kiely Kuligowski | September 06, 2024

Your business may benefit from a softphone app for an easy, cost-effective way to make and receive phone calls. Learn the pros and cons of softphone apps.

Article
VoIP vs. Landline: Which Is Best for Your Business?
By Kiely Kuligowski | September 06, 2024

See popular features, pros and cons, equipment comparisons and more factors you should consider when deciding on the best phone system for your business.

Article
Could Your Business Benefit From a Phone System Mobile App?
By Mark Henricks | September 06, 2024

Business phone system mobile apps allow employees to take customer calls on their mobile devices while appearing to be on the business' main phone line.

Article
How to Design an IVR Phone System That Doesn’t Annoy Your Customers
By Max Freedman | September 06, 2024

Learn how to design an intuitive interactive voice response (IVR) system and find recommendations for business phone systems and services that offer IVR

Article
What Is IVR? A Buying Guide for Business Owners
By Mona Bushnell | September 06, 2024

Find out if using IVR is right for your business with this IVR buying guide.

Article
Should You Get A Cloud-Based Business Phone System?
By Kiely Kuligowski | September 06, 2024

Does your business need a cloud-based phone system? This guide will help you weigh the pros and cons and determine whether one is right for you.

Businesswoman talking on the phone
Article
What Is Non-Fixed VoIP?
By Jeff Hale | September 06, 2024

Find out how non-fixed VoIP phone systems help small businesses communicate without the need for a physical location.

Article
What Is SQL?
By Chad Brooks | September 03, 2024

SQL (Structured Query Language) is a programming language used to communicate with and manipulate databases. Learn its history and when to use it.

Article
Mail Solutions to Save You Time and Money
By Bennett Conlin | August 28, 2024

If your business relies on direct mail or it wants to start relying on direct mail, it's worth investing in small business postage solutions.