Technology

Many retailers are implementing self-service POS kiosks so customers can ring up their own purchases. Learn the pros and cons of self-service POS kiosks.

Learn how to design an intuitive interactive voice response (IVR) system and find recommendations for business phone systems and services that offer IVR

Patient reminders benefit your front-office staff, reduce no-shows and increase patient satisfaction. Here's how to use them effectively.

This guide lists and describes various business software solutions that may benefit small businesses.

Electronic claims in medical billing are becoming the industry standard. Here's why that's the case and how you can make the switch.

Electronic medical records (EMRs) are digital patient records and charts while electronic health records (EHRs) include records and more information.

You can take several steps to cut down on your fleet maintenance costs. Here are some of the best options.

Electronic logging devices are designed to create a safe environment for commercial drivers and others on the road. Learn more about these devices.

POS systems have evolved to include capabilities that allow for analytics and customer interaction that can elevate business practices and operations.

There are lots of options for cloud-based phone systems, but how do you find the right one? Our buyer's guide has all the information you need.

Learn what a virtual phone line is and how small businesses can use them as their business phone system.

Learn what SIP trunking is and whether this telephony protocol makes sense for your business.

Does your business need a PBX system? Read this article to find out.

In a cloud PBX system, all software and data are stored in the cloud. No equipment is needed. Learn if this phone system type is right for your business.

Find out how non-fixed VoIP phone systems help small businesses communicate without the need for a physical location.

This guide explains what a VoIP phone number is and how Voice over Internet Protocol calls work.

Business phone system mobile apps allow employees to take customer calls on their mobile devices while appearing to be on the business' main phone line.

Choosing an EHR system that best fits your healthcare organization isn’t easy, but there are ways to reduce the choices until you find the best option.

Biometric time and attendance systems use fingerprint, facial, palm or iris scans. Learn the laws you must follow to use them for your employees.

This guide breaks down some of the most popular video conferencing platforms, such as Zoom, Skype, and Microsoft Teams, so you can become a power user.

You can include up to five people in iPhone conference calls. To conference with more people and for special features, look into business phone systems.

Learn what e-prescribing is and how it can benefit your medical practice.

Inventory management means having the right amount of product to meet demand. Learn how POS systems can help you with inventory management.

Automatic teller machines are seemingly everywhere. Is it profitable to own an ATM?

This guide explains how AI is already changing the business landscape and how small businesses might leverage the technology.

Is it time for you to replace your computer? If you think it is, these 10 signs can help confirm your suspicions.

Should businesses that accept credit cards require signatures from their customers? Here's what you need to know about small business receipt signatures.

This guide explains how the 5G rollout will affect small businesses and what you can do to take advantage for yours.

Learn how telematics reporting can help you keep your company drivers and vehicles safe.

This guide explains how auto-dialers work and how your business can use them to save time and boost productivity.