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Is a cloud-based phone system worthwhile for your business?
An effective and reliable method of communication is a cornerstone of any successful business. Cloud-based phone systems, also known as internet calling or Voice over Internet Protocol (VoIP), have become extremely popular with the increased ubiquity of cloud storage across all aspects of business, but they may not be right for everyone. Read on to see if it’s right for you.
A cloud-based phone system, or cloud phone, is a phone service that allows you to make calls over the internet rather than over a traditional analog phone line that uses copper wires or optical fibers to make a connection. Cloud phones are hosted in one or more off-site secure data centers.
These phone systems can be used with a variety of devices, including traditional phones with adapters, smartphone apps, computer software or VoIP-enabled phones. Rather than maintaining software via a server, such as a private branch exchange (PBX) on the premises, all information and data are stored in the cloud. This helps you save on costly maintenance and updates since everything can be easily updated in the cloud. [Read related article: Should Your Business Switch to Cloud PBX?]
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Traditional telephones work by connecting phone systems to the public network. These networks use an Integrated Services Digital Network (ISDN) or a public switched telephone network (PSTN) to place calls. In more modern setups, traditional phones can work through VoIP, which runs the phone lines through internet connections.
Cloud phone systems take the concept further. The phones are not routed through traditional networks at all. Instead, voice communication is routed through a third-party-hosted internet system. Traditional phone technology can be used, but it isn’t necessary. Instead, any computer device can use cloud calling for voice communication.
Typically, cloud-based voice is less expensive than traditional phone lines or VoIP because it can be bundled with additional cloud services. Cloud calling is an inexpensive resource for providers.
Cloud-based phone systems are lightweight and relatively inexpensive compared to more equipment-heavy traditional phone systems, but they might not be right for every business. Consider the following factors to determine if you should buy a cloud-based business phone system.
Cloud-based phone systems are becoming increasingly popular as businesses adapt to using digital and internet-based services, but it’s still important to assess all aspects of cloud-based phone systems before deciding if one is right for your company.
Businesses that need effective phone capabilities for an inexpensive price and without the clutter of traditional hardware could benefit from a cloud-based phone system. All you need to make the most of cloud phone technology is a reliable internet connection and one of the best business phone system providers to deliver excellent service. Once your cloud-based phone system is set up, it will be easy to make crystal-clear calls through an easy-to-use software interface that your employees will love.