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The latest product and service reviews to find new customers, or retain your existing ones.

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Best Pick
Best Email Marketing Software and Services of 2023
By Sean Peek | May 23, 2023

Here are the best email marketing solutions for small businesses in 2023, including low-cost software and solutions for larger companies.

Best Pick
Best CRM Software of 2023
By Jeff Hale | May 23, 2023

We've examined the best customer relationship management services for small businesses. Check out our reviews to find the right program for you.

Article
11 Benefits of CRM Systems
By Kiely Kuligowski | May 04, 2023

CRM software can help your business create better customer experiences and boost productivity. Here are 11 major benefits of using CRM.

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Review
monday Sales CRM Review
By Jeff Hale | April 28, 2023

monday's ready-made CRM, sales, and project templates make it easy to capture leads, track pipelines, and manage customer data so teams can collaborate and sell more effectively.

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Review
monday Review
By Sean Peek | April 28, 2023

Monday is our best pick for campaign management, as it offers customizable templates, workflow automation, various schedule views (calendar, chart and workload), and an ideas and requests board that...

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Review
Keap CRM Review
By Jeff Hale | April 28, 2023

Keap is a strong contact management software with robust marketing, sales and e-commerce tools built-in. The functionality and interface are top of the line, but it's not a lightweight solution, and...

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Review
Salesforce CRM Review
By Jeff Hale | April 28, 2023

Salesforce offers small businesses the power and functionality of an enterprise-level CRM in a package that can be gradually scaled and upgraded over time.

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Review
NetSuite CRM Review
By Jeff Hale | April 28, 2023

NetSuite CRM gives each employee at your company the tools they need to provide the ultimate customer experience through insights across every interaction or "touchpoint" during the buying journey.

Article
Can Salesforce Stay on Top of CRM Providers in 2023?
By Leslie Pankowski | April 28, 2023

Salesforce is a dominant force in the customer relationship management world but small businesses have alternatives. See more options for CRM software.

Best Pick
Best Online Reputation Management Services of 2023
By Skye Schooley | April 27, 2023
Article
Adopting a CRM? How to Get Buy-in From Your Sales Department
By Mona Bushnell | March 31, 2023

Using CRM software in your business requires your sales team's input. Learn how to choose and implement the right CRM software for your team. 

Article
CRM Software Glossary: What Jargon You Need to Know
By Jennifer Post | March 31, 2023

If you're in the market for CRM software or you just want to better understand your existing solution, this glossary highlights the key terms.

Article
12 Features to Look for in a CRM Solution
By Marisa Sanfilippo | March 31, 2023

These 12 features are must-haves in any customer relationship management (CRM) software.

Article
Choosing CRM Software: A Buyer’s Guide
By Matt D’Angelo | March 31, 2023

In our guide to choosing the right CRM software for your business needs, we explain key features and pricing, and answer common questions.

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Review
Constant Contact Email Marketing Review
By Sean Peek | February 28, 2023

Constant Contact is our pick for the best email marketing service for small businesses. It has everything a small business needs to create effective campaigns, including affordable plans and...

Article
The Best Business Translation Services
By Sean Peek | February 21, 2023

To help bridge the language barrier, companies are using business translation services. Learn how these services ensure perfect translation of documents. 

Article
Marketing Automation Buyer’s Guide
By Shayna Waltower | February 21, 2023

Learn everything you need to know about marketing automation software before purchasing a solution for your small business.

Article
Best Google Alerts Alternatives
By Marisa Sanfilippo | February 21, 2023

If you're not a fan of Google Alerts, use these alternative tools to monitor your business online.

Article
Trade Show Displays: A Buyer’s Guide
By Adryan Corcione | February 21, 2023

Effective trade show displays grab attendees' attention and boost sales. Learn what makes a good trade show display and find one that fits your budget. 

Article
What Mailing Equipment Does My SMB Need?
By Katharine Paljug | February 21, 2023

Small businesses don't want to overspend on mailing and shipping. See if you need postage equipment, and learn the equipment types and costs.  

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Review
Go Answer Review
By Adam Uzialko | February 21, 2023

Go Answer is a competitively priced call center with exceptional customer service and a strong list of features, which earned it our best pick for call center for inbound services.

Article
How to Choose a Customer Service Call Center for Your Business
By Adam Uzialko | February 21, 2023

Find out what to look for in a call center service and why your business should use one.

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Review
Zoho CRM Review
By Jeff Hale | February 21, 2023

Zoho CRM is easy to implement, intuitive to use and inexpensive to adopt. It offers a lot of functionality at a competitive price point, and it's easy to tailor to your needs.

Article
Creating Online Forms: A Step-by-Step Guide
By Nicole Fallon | February 21, 2023

Online forms help businesses easily capture customer and prospect information. Learn how to create online forms and find out what tools can help.

Article
How to Find a HIPAA-Compliant CRM
By Max Freedman | February 21, 2023

Healthcare organizations rely on CRM software to track patients and monitor vitals, but the systems must comply with HIPAA. Learn how to ensure yours does.

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Review
Freshsales CRM Review
By Jeff Hale | February 21, 2023

Freshworks CRM replaces time-consuming, repetitive tasks, allowing you to focus on attracting quality leads, engaging across multiple channels, nurturing customer relationships and closing deals...

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Review
Salesforce Marketing Cloud Review
By Sean Peek | February 21, 2023

Salesforce Marketing Cloud is best for mid- to enterprise-sized sales teams looking to improve their email and overall marketing strategies. It provides email personalization abilities to maintain...

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Review
Freshworks Freshmarketer Review
By Sean Peek | February 21, 2023

Freshmarketer's marketing integrations give small and midsize businesses the flexibility and control of larger, more comprehensive email marketing solutions at an affordable price.

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Review
Campaigner Review
By Sean Peek | February 21, 2023

Campaigner is the best email marketing software for larger businesses because its features allow them to scale their email efforts at the right price. These features include customizations, automated...

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Article
7 Cringe Marketing Fails to Learn From
By Nicole Fallon | February 21, 2023

These "cringe" marketing fails offer prime examples of what brands should avoid when planning and executing their campaigns.