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The latest product and service reviews to find new customers, or retain your existing ones.

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Best Pick
Best Email Marketing Software and Services of 2023
By Sean Peek | November 27, 2023

Here are the best email marketing solutions for small businesses in 2023, including low-cost software and solutions for larger companies.

Best Pick
Best CRM Software of 2023
By Jeff Hale | November 27, 2023

We've examined the best customer relationship management services for small businesses. Check out our reviews to find the right program for you.

Article
CRM Software Glossary: What Jargon You Need to Know
By Jennifer Post | November 13, 2023

CRM software is an invaluable business tool. Learn the key terms and buzzwords involved to increase your understanding of customer relationship management.

Best Pick
The Best CRM Software for Real Estate
By Mark Fairlie | November 09, 2023

Realtors and real estate agents use CRMs to keep in touch with clients, navigate deals and more. Learn about our top five CRM choices for real estate.

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Review
monday Sales CRM Review
By Jeff Hale | November 01, 2023

Learn how monday sales CRM helps teams track customer data and manage the entire sales cycle.

Article
Adopting a CRM? How to Get Buy-in From Your Sales Department
By Mona Bushnell | October 26, 2023

Using CRM software in your business requires your sales team's input. Learn how to choose and implement the right CRM software for your team. 

Article
The 25 Most Important Features to Look for in a CRM Solution
By Tom Anziano | October 26, 2023

These 25 crucial CRM software features will help you operate your business more efficiently. Learn about choosing the right CRM solution for your needs.

Article
Creating Online Forms: A Step-by-Step Guide
By Nicole Fallon | October 26, 2023

Online forms help businesses easily capture customer and prospect information. Learn how to create online forms and find out what tools can help.

Article
Trade Show Displays: A Buyer’s Guide
By Adryan Corcione | October 24, 2023

Effective trade show displays grab attendees' attention and boost sales. Learn what makes a good trade show display and find one that fits your budget. 

Article
Best Google Alerts Alternatives
By Marisa Sanfilippo | October 23, 2023

If you're not a fan of Google Alerts, use these alternative tools to monitor your business online.

Article
How to Choose a Customer Service Call Center for Your Business
By Adam Uzialko | October 23, 2023

Find out what to look for in a call center service and why your business should use one.

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Review
Hubspot Review
By Jeff Hale | October 23, 2023

Learn how HubSpot’s CRM can integrate with the tools you use to track customer data and manage your customer relationships across marketing, sales and support departments.

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Review
monday Review
By Sean Peek | October 23, 2023

Monday is our best pick for campaign management, as it offers customizable templates, workflow automation, various schedule views (calendar, chart and workload), and an ideas and requests board that...

Article
How to Find a HIPAA-Compliant CRM
By Max Freedman | October 23, 2023

Healthcare organizations rely on CRM software to track patients and monitor vitals, but the systems must comply with HIPAA. Learn how to ensure yours does.

Article
11 Benefits of CRM Systems
By Kiely Kuligowski | October 23, 2023

A CRM can help a business in many ways, from selling products and services to devising new marketing campaigns. Here are some key benefits of a CRM system.

Article
The Best Business Translation Services
By Sean Peek | October 20, 2023

To help bridge the language barrier, companies are using business translation services. Learn how these services ensure perfect translation of documents. 

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Article
7 Cringe Marketing Fails to Learn From
By Nicole Fallon | October 20, 2023

These "cringe" marketing fails offer prime examples of what brands should avoid when planning and executing their campaigns.

Article
What Mailing Equipment Does My SMB Need?
By Katharine Paljug | October 20, 2023

Small businesses don't want to overspend on mailing and shipping. See if you need postage equipment, and learn the equipment types and costs.  

Article
Can Salesforce Stay on Top of CRM Providers in 2023?
By Leslie Pankowski | October 20, 2023

Salesforce is a dominant force in the customer relationship management world but small businesses have alternatives. See more options for CRM software.

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Review
Zoho CRM Review
By Jeff Hale | October 20, 2023

Discover what makes Zoho CRM an effective platform for remote teams and anyone looking for time-saving automation.

Best Pick
Best Contact Center Software
By Neil Cumins | October 19, 2023

If you're wondering how to choose the best call center service for your business, look no further. This guide includes our best picks for call center services and all the information you need to...

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Review
Twilio Flex Review
By Neil Cumins | October 13, 2023
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Review
Pipedrive Review
By Jeff Hale | October 06, 2023

Learn how Pipedrive CRM can help you track customer data and manage your entire sales process.

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Review
Zendesk Review and Pricing Plans
By Jeff Hale | October 06, 2023

Learn how Zendesk can modernize your sales department and maximize productivity with a visual pipeline that’s dedicated to growing your revenue.

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Review
Salesforce CRM Review
By Jeff Hale | October 04, 2023

Discover if Salesforce’s Small Business CRM is the best fit for your unique requirements.

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Review
NetSuite CRM Review
By Jeff Hale | September 26, 2023

Find out if Oracle NetSuite CRM is the best fit for your organization’s unique requirements and goals.

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Review
Campaigner Review
By Sean Peek | September 21, 2023

Campaigner is the best email marketing software for larger businesses because its features allow them to scale their email efforts at the right price. These features include customizations, automated...

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Review
Salesforce Marketing Cloud Review
By Sean Peek | September 20, 2023

Salesforce Marketing Cloud is best for mid- to enterprise-sized sales teams looking to improve their email and overall marketing strategies. It provides email personalization abilities to maintain...

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Review
Freshsales CRM Review
By Jeff Hale | September 18, 2023

Learn what makes Freshsales CRM unique in a competitive customer relationship management platform market.

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Review
Go Answer Review
By Adam Uzialko | September 18, 2023

Go Answer is a competitively priced call center with exceptional customer service and a strong list of features, which earned it our best pick for call center for inbound services.