Your Guide to Growing Your Business

See popular features, pros and cons, equipment comparisons and more factors you should consider when deciding on the best phone system for your business.

Business phone system mobile apps allow employees to take customer calls on their mobile devices while appearing to be on the business' main phone line.

Learn how to design an intuitive interactive voice response (IVR) system and find recommendations for business phone systems and services that offer IVR

Find out if using IVR is right for your business with this IVR buying guide.

Learn how to use patient scheduling to maximize the productivity of your medical practice's clinicians, doctors, and staff.

Patient medical charts help practitioners make more accurate diagnoses and develop treatment plans with better outcomes. Learn more about their importance.

Specific rules and laws govern the storage and maintenance of medical records. Learn best practices for HIPAA compliance when dealing with medical records.

An EHR system may take time to implement, but the benefits are worth the investment for medical facilities. See the steps to get it up and running.

Does your business need a cloud-based phone system? This guide will help you weigh the pros and cons and determine whether one is right for you.

Cloud computing offers small businesses advanced processing power without the need for technical expertise or overhead expenses.

Interchange fees are costs you pay for processing credit card transactions. See how these fees may impact your small business.

Learn how your business can use CRM-enabled POS software to find new efficiencies and save money.

Accountants and bookkeepers are both financial professionals but perform different tasks. This article explains the differences and when to hire each one.

Learn from some of the worst telemarketing calls so you can choose the right outbound call center for your business.

Disposing of electronic waste, such as old printers, can be tricky. Learn how to get rid of old printers responsibly.

Automation is present in the modern workplace in more ways than you might expect.

Giving your employees bonuses? Learn how to calculate the proper tax withholdings.

This guide explains the benefits of running a gift card program as a small business.

Putting a presentation on YouTube can be a great way to reach co-workers and customers, and it's easy to do. Here's how.

Consumers and brands can maintain relationships that mimic humanlike relationships.

The average small business can only last 27 days without cash inflows. How long would your company make it?

Business laptops and consumer laptops have hardware and design differences. Learn how to determine if you need business laptops for your company.

Not sure what bonus depreciation is or how to track it? Learn how to claim bonus depreciation for your business assets in this detailed guide.

Businesses can integrate apps with their main CRM software to streamline functionality. Here are the top CRM integrations to consider.  

This guide covers the important steps of implementing a CRM software for a small business.

In a cloud PBX system, all software and data are stored in the cloud. No equipment is needed. Learn if this phone system type is right for your business.

POS systems have evolved to include capabilities that allow for analytics and customer interaction that can elevate business practices and operations.

If you’re new to using a POS or unfamiliar with analytics in general, these five types of reports are a good starting point.

What is a four-line phone system, and how do you know if you need one? Find out how these phone systems work and if one would be right for your business.

Does your business need a PBX system? Read this article to find out.