Your Guide to Growing Your Business

Patient reminders benefit your front-office staff, reduce no-shows, and increase patient satisfaction. Here's how to use them effectively.

Learn how to design an intuitive interactive voice response (IVR) system and find recommendations for business phone systems and services that offer IVR

These recruiting strategies will help you find the best candidates for the job.

Claim scrubbers lead to more revenue more quickly while freeing your front-office staff's time and improving payer-patient relationships.

Skills and professional experience aren't the only things you should consider when hiring an employee. Hire them for their cultural fit too.

There's a science to persuasion, and you can use it to your advantage in understanding and influencing consumer behavior.

Tracking cost of goods sold (COGS) is an important indicator of financial health and critical for tax deductions. Here's how to calculate COGS.

Many retailers are implementing self-service POS kiosks so customers can ring up their own purchases. Learn the pros and cons of self-service POS kiosks.

Businesses that operate a fleet of vehicles know how much money they are spending on fuel each month. Here are several ways to cut down on those expenses.

Discover the benefits of customer surveys, learn how to develop a customer survey and decide how often to conduct customer surveys.

Learn what merit pay is, how to award merit pay increases, and best practices for implementing a merit pay policy.

CRM data analytics can help you track sales and service performance and improve your methods. Learn about the types of CRM analytics and how to track them.

Learn what SIP trunking is and whether this telephony protocol makes sense for your business.

This guide explains what FSAs are and how they work, as well as what employers should know about offering these benefits to their employees.

Visual voicemail apps translate voicemail messages into written documents. Learn about seven visual voicemail services that can help you share information.

A term loan is a one-time upfront payment to fund a one-time project or long-term business growth. Learn whether a term loan is right for your business.

Payroll accounting is the process by which businesses track expenses related to payroll. Learn more about it and how accounting software can help.

Interested in drone technology? Learn how to become a commercial drone pilot or put drones to good business use.

Patient check-in kiosks improve both the patient and provider experience from start to finish. Learn how in this guide.

Joseph Hennessey, Small Business Innovation Research Adviser, explains

Learn from some of the worst telemarketing calls so you can choose the right outbound call center for your business.

NFC mobile payments help businesses process payments quickly and easily. Learn more about this technology and how it can help your business.

Learn how to use patient scheduling to maximize the productivity of your medical practice's clinicians, doctors, and staff.

Electronic claims in medical billing are becoming the industry standard. Here's why that's the case and how you can make the switch.

Medical claims are documents that your practice must submit to payers for reimbursement. Learn how to create them here.

This guide introduces the concept of accounting standards and explains why they are important to businesses trying to better manage their finances.

You can take several steps to cut down on your fleet maintenance costs. Here are some of the best options.

Here is everything you need to know about Gmail's newest features for business needs.

Patient medical charts help practitioners make more accurate diagnoses and develop treatment plans with better outcomes.

Section 179 lets you deduct the cost of a business asset in the year you buy it or place it in service. Learn if it's the best choice for your business.