Gone are the days of having to trying to remember the shortcut keys to take a screenshot of your screen, thank goodness. This Chrome extension lets you capture your entire screen – or part of it, and share it with your Slack team. The app even attaches the URL of where the photo was taken and allows you to annotate it with text, arrows or emojis. Sometimes, thumbs up is all you need to communicate. Marker 2.0 starts at $20 per month for up to five users.
Having a physical landline phone is so 2008. With Yodel, users can answer phone calls directly from Slack and talk through the web browser (or a phone if you want to go the old-school route). The system can greet callers with a custom music or recording, announce callers and allow teammates to join the call from a shared URL. Goodbye three-way-calling mishaps. Yodel's basic package is free, but businesses will most likely want to start with the standard $24-per-month plan, which includes outbound calls.
Sometime you just need to meet face-to-face, virtually that is. Join.me works within Slack and allows users to host group video conferences, share computer screens, or hold traditional audio conference calls. Team members can easily connect to meetings with one click. join.me Business plans start at $25 per month.
Having the right customer metrics at the right moment can make or break a business – or so we've been told. Baremetrics integrates directly with Slack and provides real-time updates on customer behavior. The app allows your team to stay up to date on when new customers are added, upgrade or cancel services, and keep tabs on business performance. Knowledge is power, after all. Baremetrics plans start at $50 per month.
I Done This
Daily stand-up meetings are great, but are not always an efficient use of time. I Done This lets teammates share updates and progress reports quickly and easily within Slack. The app sends a daily email with the question, "what'd you get done today?" Users reply and hit send. The system compiles all the responses into a daily digest that can be viewed by all. You can also "like" or leave feedback or comments on any of the posts. Standard I Done This plans start at $9 per month with unlimited users.
Sharing is caring, especially when it comes to work collaboration. The Google Drive app for slack allows team members paste a file's sharable link into a slack conversation and imports it automatically. Once shared, files and documents are also searchable within Slack, making them easy to access for users to access anywhere. It's worth noting that the actual files are not stored with Slack, only on the Google Drive servers. Google Drive for Business starts at $10 per month per user.
Ensuring you team has the right information when they need it becomes more challenging as businesses grow – and intranet systems are not always user-friendly. Tettra is an internal knowledge-management app designed to work right within Slack, acting as a hub for important company knowledge. Think of it as a company wiki where everything from employee handbooks to marketing guidelines to reimbursement procedures can be saved, organized and searched. Team members can also pose questions or provide answers right within the system as well. Tettra is $5 per month per user.
Customers have come to expect real-time answers from businesses, and Slack app Chatlio helps make it happen. The tool lets you set up a chat window on your company website for customers to ask questions or share concerns. Team members can provide responses straight for Slack in real-time. The app can also show you some key data on customers such as their time-zone, login ID and email address, making future follow-up easy. Chatlio starts at $29 per month, but business will most likely want to upgrade to the $49 per month Basic package, which includes auto messages and an unlimited team of operators.
Managing employee HR needs within Slack is made easy with GoCo. The app allows businesses to master human resources (aka, your staff). For example, you can streamline payroll data, track leave time and set company holidays. Employees can make their own changes to benefits – such as adding a spouse to their insurance policy or changing their tax status. They can even request vacation or sick time right within the platform and get notified when they've been approved. GoCo is actually free to use (we were surprised too).
Slack is great for getting teams to collaborate on work, but sometimes it helps for them to connect outside the office as well. The Lunch Train app lets the team simply plan lunch runs – err "trains" – within Slack. They can post a quick message with the lunch location and departing time and co-workers can click if they want to "board the train" for lunch. It's an easy and fun way to foster comradery among team members. Lunch Train is free to use.