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Everything that you need to know to find more customers, and drive more revenue for your business. Learn the latest from the experts.

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Article
How to Qualify a Lead
By Max Freedman | February 21, 2023

Learn about the lead qualification process, why it is important and how to qualify a lead.

Article
How to Track and Manage Lead Sources
By Max Freedman | February 21, 2023

Knowing how your potential customers are finding your business is critical to your success. Here is how to properly track and manage your lead sources.

Article
How to Set Up Workflows With a CRM
By Max Freedman | February 21, 2023

CRM workflows can help automate key sales, marketing and customer services tasks. Here is how to create them.

Article
What Is Sales Force Automation?
By Marisa Sanfilippo | February 21, 2023

Learn how sales force automation streamlines repetitive or tedious tasks and frees up your employees for more important work.

Article
How to Develop a Customer Survey
By Sean Peek | February 21, 2023

Discover the benefits of customer surveys, learn how to develop a customer survey and decide how often to conduct customer surveys.

Article
How to Calculate Your Customer Retention Rate
By Max Freedman | February 21, 2023

Your customer retention rate shows you how many repeat customers you have. Here is how to calculate it and strategies to increase it.

Article
CRM Metrics You Should Know
By Matt D’Angelo | February 21, 2023

Analyzing key metrics can help drive success within your business and make you more competitive. Here is how your CRM can help in those efforts.

Article
SMS Survey Basics: How to Send a Text Survey
By Nicole Fallon | February 21, 2023

SMS surveying is a cost-efficient way to gain customer feedback. Here's what you need to know about sending a text survey.

Article
How to Master Cold Calling (Scripts Included)
By Yara Simón | February 21, 2023

Cold calling is one method to engage potential customers. Here's what you need to know to do it effectively.

Article
How a Mobile CRM Benefits Your Business
By Max Freedman | February 21, 2023

Mobile CRMs allow employees to tap into your CRM from anywhere. Here is how they work and what five elements you should consider when implementing one.

Remote worker
Article
How to Create a CRM Dashboard (Examples)
By Max Freedman | February 21, 2023

CRM dashboards offer instant insights into the metrics that matter most to your success. Here is what your dashboard should include.

Article
How to Use a CRM for Lead Management
By Max Freedman | February 21, 2023

CRM software offers numerous benefits for your lead management process. Learn about the main ones and how to get them.

Article
How to Close the Deal: 10 Sales Strategies
By Yara Simón | February 21, 2023

This guide offers sales strategies that can help any salesperson close more deals.

Article
7 Lead-Nurturing Strategies
By Yara Simón | February 21, 2023

This guide delves into seven lead-nurturing strategies that you can use to connect with your prospects.

Article
How Customer Delight Will Keep Them Coming Back
By Donna Fuscaldo | February 21, 2023

Customer satisfaction isn't enough. If you want to keep your customers coming back, you have to create customer delight. Here's how.

Article
What Are CRM Models?
By Max Freedman | February 21, 2023

CRM software can improve the design and execution of CRM models. Learn about CRM models and why they are useful for small businesses.

Article
Best Sales Apps for Small Businesses
By Max Freedman | February 21, 2023

This guide offers recommendations for small business sales apps and explains how businesses can use these sales software programs to their advantage.

Businessman using laptop computer
Article
What Is Contact Management?
By Julie Thompson | February 21, 2023

This guide describes contact management and how it works to improve a business's communications with its customers.

Article
CRM Certification and Training
By Julie Thompson | February 21, 2023

This guide highlights some of the CRM software certification and training available and why it is beneficial to businesses that rely on CRMs.

Article
9 Transactional Emails to Help You Close the Deal
By Jamie Johnson | February 21, 2023

These nine transactional emails can help you drive new sales and improve the customer's experience with your brand.

Article
Sales Persistence Pays Off
By Adam Uzialko | February 21, 2023

Many salespeople give up too quickly, but long-term sales persistence pays huge dividends. Get tips on sales persistence and resources for improving sales.

Article
Why Word of Mouth Trumps Traditional Advertising
By Max Freedman | February 21, 2023

Learn why more people trust personal recommendations than ads – and how to use it to your business's advantage.

Article
7 Email Marketing Metrics You Should Track
By Jamie Johnson | February 21, 2023

Email marketing is profitable, but only if you track the right metrics. Here are seven email marketing metrics to grow your business.

Article
Hard vs. Soft Email Bounces: What They Are and How to Avoid Them
By Jamie Johnson | February 21, 2023

A bounced email is an email that wasn't delivered successfully. Learn how a hard bounce differs from a soft bounce and how to avoid bounces.

Article
How to Embed a Video in Your Email
By Jamie Johnson | February 21, 2023

Learn why you should consider adding video to your emails and how to do it right.

Remote worker
Article
What Is Opt-in Email Marketing?
By Jamie Johnson | February 21, 2023

Learn tips for building an opt-in email marketing list to engage in successful email marketing campaigns with active subscribers.

Article
Email Marketing Automation Guide
By Jamie Johnson | February 21, 2023

Email marketing automation saves time, boosts ROI, and delivers a better subscriber experience. Learn how to automate your emails efficiently.

Article
How to Encourage Buyers to Make Impulse Purchases With Your Business 
By Shayna Waltower | February 21, 2023

Consumers often make spontaneous buying decisions. Here's how to make your products one of their purchases.

Article
Organic Food Sales Growth Outpaces Rest of Grocery Industry
By Shayna Waltower | February 21, 2023

Consumers are spending more on organic food than ever.

Article
7 Ways to Conduct Local Marketing Online
By Max Freedman | February 21, 2023

Keeping your advertisements close to home has great benefits.