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The free version of HubSpot may offer very small businesses enough functionality to improve processes and organization at zero cost. It also offers a wealth of raining resources.
Text messaging isn't just a convenient way to chat with friends. It's also a powerful mobile marketing tool for small businesses.
Salesforce Essentials offers small businesses affordable access to one of the largest and most powerful CRMs on the market.
monday.com's ready-made CRM, sales, and project templates make it easy to capture leads, track pipelines, and manage customer data so teams can collaborate and sell more effectively.
Keap is a strong contact management software with robust marketing, sales and e-commerce tools built-in. The functionality and interface are top of the line, but it's not a lightweight solution, and...
Freshworks CRM replaces time-consuming, repetitive tasks, allowing you to focus on attracting quality leads, engaging across multiple channels, nurturing customer relationships and closing deals...
NetSuite CRM gives each employee at your company the tools they need to provide the ultimate customer experience through insights across every interaction or "touchpoint" during the buying journey.
Zoho CRM is easy to implement, intuitive to use and inexpensive to adopt. It offers a lot of functionality at a competitive price point, and it's easy to tailor to your needs.
Salesforce offers small businesses the power and functionality of an enterprise-level CRM in a package that can be gradually scaled and upgraded over time.
SugarCRM allows startups to craft a fully customized CRM solution, without starting from scratch. It has a highly active online dev community, plus tons of other developer resources.
EZ Texting is an excellent service to help you control your text message marketing campaigns. Its many tools and resources are easy to find and use in the software's dashboard.
Podium consolidates online reviews and customer messages in one streamlined dashboard, making it simple to respond in a timely fashion. It's a great service for companies needing intuitive and...
TextMarks, our pick for the best customer service, is an accessible and easily customizable platform for businesses to successfully implement mass SMS marketing and communication campaigns.
SimpleTexting is a straightforward SMS service that connects you to your customers. It offers helpful tools, an easy-to-use dashboard and flexible plans.
Textedly offers text messages services with features like scheduled messages, mass group texting, built-in link sharing and automatic text replies. Pricing varies depending on the package you select....
CRM software helps streamline your lead management process and ensure valuable prospects don't fall through the cracks.
A CRM dashboard gives your employees a snapshot of the metrics that matter most.
A text or SMS survey can help you gather feedback from your customers quickly and effectively.
Sales force automation can improve your sales team's ability to engage with new leads and boost customer satisfaction.
It can be tempting to take advantage of text message marketing and the direct line to your audience. But spamming your customers can be counterproductive.
Email marketing is most effective when based on an up-to-date and accurate email list. These best practices will ensure your email list is up to the task.
This guide describes how HIPAA relates to healthcare organizations' use of CRM software, and how these businesses can ensure compliance with the cybersecurity requirements of the law.
CRM software can inform you about your customers and how they move through your sales funnel, helping you improve the customer experience from prospect to buyer.
This guide describes the pros and cons of outsourcing customer service to an offshore call center. Is an offshore call center right for you, or is it a risk you can't afford to take?
Salesforce is a dominant force in the CRM world. However, there are alternatives to consider.
A CRM is a great tool for marketing and sales teams, but only if you can get your sales department's buy-in.
This guide includes basic information about big data and a list of eight big data solutions for small businesses.
CRM software can provide a wealth of benefits for your small business, from customer retention to increased productivity.
Text message marketing can be a highly effective way to stay in touch with your audience.