Among the biggest challenges of fleet management is, unlike with traditional office jobs, you’ll rarely be able to observe employees and shape their performance. This distance can feel especially concerning in a line of work with as many potential safety hazards as freight and transportation. You can regain some control over this challenge with driver scorecards.
Driver scorecards can help fleet managers improve safety by identifying areas drivers need to work on, so you can address potential unsafe behavior before an accident happens. Using driver scorecards, you can train your drivers on best practices to improve safety, incentivize safe driving, reduce vehicle wear-and-tear, and lower fuel costs. Learn more about driver scorecards below.
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Driver scorecards are documents specific to one driver that fleet and safety managers can use to evaluate that driver’s performance. Driver scorecards typically pertain to safety rather than efficiency.
If your company implements driver scorecards, you’ll measure the statistics they reflect through your telematics or GPS fleet management system.
Driver scorecards are driver-specific documents that detail how well the driver in question is following basic safety protocol. They can also improve your ability to demonstrate compliance with DOT regulations.
Driver scorecards show you which drivers are being unsafe on the road. Perhaps more importantly, you can see the exact ways in which your drivers are being unsafe. If you see a certain unsafe behavior recurring among several drivers, you’ll know you need to coach them on how to avoid this behavior in your training sessions.
Of course, fleet safety is fundamental to any good fleet management operation, but it’s not the only front on which driver scorecards can help. Safe driving can reduce or slow wear-and-tear on vehicles, and it can lower the total number of accidents (and thus the amount you spend on repairs and workers’ comp). Proper driving safety also increases your fleet’s miles per gallon, which saves you money on fuel.
Driver scorecards also have the potential to affect drivers’ behavior. If you explain to drivers that their unsafe behaviors are unacceptable, you may see them take safety more seriously.
You can use your driver scorecards to identify your safest drivers and reward them. This incentive can compel other drivers to prioritize safety before issues even emerge. Learn more about incentives that motivate employees.
Driver scorecards typically display dozens of metrics, which you can sort into a few groups to make your scorecards appear less overwhelming. Below, we’ve listed several metrics and groups you could include in your driver scorecards, though this list isn’t comprehensive.
Your driver scorecards should include the safety metrics below and anything else you see fit:
Alongside safety measures, you should track several fleet maintenance measures that also keep your drivers and vehicles safe. These include:
The U.S. government requires certain fleet operators to install electronic logging devices (ELDs) on their vehicles to ensure driver safety. Ask your GPS fleet management service provider if they provide ELD solutions that are compliant with the DOT’s Federal Motor Carrier Safety Administration’s ELD mandate.
While safety should always come first in freight and transportation, you still need a productive team. Ensure that your team is remaining efficient with the following metrics:
As mentioned earlier, this list of driver scorecard metrics isn’t comprehensive. You can add additional metrics that pertain to your fleet or company’s specific goals or conditions; however, you shouldn’t remove any of the above metrics. With all of these parts in place, your driver scorecards will be primed to keep your drivers safe. If you’re looking for a GPS fleet management software that includes driver scorecard functionality, we’ve included some of our top picks below.
GPS fleet management systems not only keep track of driver behavior, but they can also help locate your vehicle in the event it’s stolen. Learn more about how to prevent and track fleet equipment theft.
GPS fleet management software programs use GPS tracking devices installed on vehicles to transmit data to fleet managers in near real time. Check out our reviews of the best GPS fleet tracking systems and see our recommendations below.
Force by Mojio offers a user-friendly driver scorecard feature called RoadScore. Fleet managers can use RoadScore to track the performance of individual drivers, the performance of groups of drivers or their fleet as a whole. Fleet managers can use RoadScore to identify areas where drivers need to improve as well as to reward drivers for good behavior. Not only can RoadScore help you identify potentially unsafe driving practices ahead of time, Mojio says that a consistently higher RoadScore can help you save money on gas and reduce wear-and-tear on your vehicles. We liked that the platform can be used on any device or vehicle type. Another useful feature is that fleet managers receive alerts when a vehicle’s tracking device is unplugged, allowing them to prevent instances of unscored trips because of hardware malfunctions. Learn more about RoadScore at our full Force by Mojio review.
Driver scorecards are just one fleet management tool offered by Verizon Connect. The platform’s detailed analytics allow fleet managers to easily view driver data using a variety of metrics from a customizable dashboard on desktop or mobile app. The data offers useful insights on everything from harsh driving events to routes, locations and trip times. The system stores information for two years, allowing managers to run historical reports, support investigations, track trends over time, and make better forecasting and training decisions. Fleet managers can opt to receive custom alerts on their phones for incidents like speeding, idling or harsh braking. They can even set lower-limit speeding alerts when the vehicle’s wipers are active to ensure slower driving in bad weather. The Verizon Connect system also features road and dash cameras that can be customized. This feature allows for fleet managers to view footage of any harsh driving incidents. Learn more about Verizon Connect’s driver scorecard functionality at our full Verizon Connect review.
Azuga offers a comprehensive fleet management system with a robust driver scorecard feature. Fleet managers can: access the driver scorecard via a dashboard on a desktop or mobile device; check the performance of individual drivers; and analyze their driving practices in relation to other drivers. Drivers also have the ability to check their scores via the platform. An integrated employee incentive feature rewards drivers with the highest scores, delivering prizes from popular retailers and brands directly to the driver’s phone. Fleet managers can opt to receive alerts for harsh driving practices like speeding, harsh braking, as well as other data points like stops, reversals, routes and locations. Users can opt for the SafetyCam feature, with dual-facing HD cameras, to provide real-time reporting on behavior that’s potentially dangerous. Azuga’s tracking devices are easy to install. Plus, the platform is flexible, allowing users to customize the features that best fit their fleet’s needs. Learn more about Azuga’s driver scorecard functionality at our full Azuga review.
GPS Trackit’s end-to-end fleet management solution offers a driver scorecard system that provides useful insights and analytics for fleet managers. Users can customize the safety metrics by which drivers are tracked, including rapid acceleration, hard braking, sudden stops, hard turns and safety events. They can also automate the reports to be generated at specified time periods. GPS Trackit’s Trends feature allows fleet managers to track behavior over time, whether it’s for a single driver or the whole fleet. Users can also view real-time vehicle locations and set up alerts to flag any safety or maintenance issues. They can also opt to add dashcams to the system to record footage of any safety issues. Contact the company for pricing. Learn more about GPS Trackit’s driver scorecard functionality at our full GPS Trackit review.
Driver scorecards help fleet managers by providing detailed information about individual drivers, and they also help track overall fleet trends. With detailed data and analytics, managers can empower themselves to make better decisions when it comes to forecasting, training, safety and fleet maintenance. What’s more, managers can head off potential problems ahead of time by identifying problem areas and incentivizing safe driving. Driver scorecards are an important part of a GPS fleet management system for any manager who wants to improve driver safety.
Erin Donaghue contributed to this article.