The lack of minimum long-term contracts means Jobber is our choice as the GPS fleet tracking solution for firms wanting flexibility and freedom. It’s particularly convenient if you perform sporadic service jobs and might need the platform for only a short time. Jobber also offers both hardwired and plug-and-play tracking devices through FleetSharp, so you can choose whatever device best fits your needs. You can see when your team members complete jobs within Jobber, or you can purchase FleetSharp hardware to track jobs in real time.
It’s worth noting that rather than being a dedicated GPS fleet tracking platform, Jobber is an all-in-one management solution for domestic-oriented businesses. Unlike most of the companies we reviewed, it primarily serves home service teams (landscaping, plumbing, cleaning, etc.) and offers a full suite of features they need to operate as a business. In addition to GPS tracking and related functions like scheduling, route optimization and reports, you can use Jobber for quoting, invoicing and accepting customer payments. However, the vehicle tracking platform itself is relatively basic, lacking the granular control or endless customization offered by competitors. It’s also necessary to take out a pricey Connect subscription, which costs $169 per month and covers up to five vehicles. You can add additional users for $29 per month, but firms with only one or two vehicles should look elsewhere.
The Jobber platform includes a CRM to keep track of client details, a self-service hub where clients can approve quotes and pay their invoices, online booking capabilities, and two-way customer text messaging. These are unique features that we didn’t see offered by any competitors. There’s even a tipping feature, allowing app users to send a tip to their provider and workers directly. With tipping added, homeowners can conduct all transactions, such as deliveries, in the app without needing to use cash. You can sign up for a 14-day free trial, as well as upgrade or downgrade your plan at the end of your monthly or annual billing cycle.
Jobber recently released a new online booking tool aimed at businesses in fields like contracting, landscaping, painting and other home service providers. This tool helps attract new customers by making it easier to schedule jobs. A particularly useful feature for home service business fleets is the tool’s new drive time’ feature, which suggests booking times close to other appointments to help cut down on travel and fuel costs. This not only saves time in scheduling but also makes businesses run more efficiently and look more professional.
In another recent update, Jobber introduced a tool for tracking employees’ hours at job sites, using geo-fencing technology to streamline time management in the home service sector. The location timer feature simplifies the recording of employee hours, moving away from manual methods that are both time-consuming and resource-intensive for businesses. It provides two modes: an automatic mode that starts and stops tracking as employees enter or leave a job site without any manual effort, and a reminder mode that prompts employees with a notification to begin tracking as they approach a site.