Force By Mojio Review 2023 | Best GPS Fleet Tracking Services

Clients can accurately track driver performance, monitor vehicle health and hold drivers accountable for poor driving. In addition to accessing essentials like geofencing, driver scorecards and vehicle health monitoring, you can track drivers’ start and end times, view driver location and status with a 10-second refresh time, and share driver locations with your customers.

Force by Mojio is one of the cheapest GPS tracking options we reviewed, with tracking rates of just $18 per vehicle per month, free GPS hardware and a 30-day free trial.

Editor’s Score: 90/100

Cost	92
Features	85
Refresh time	95
Usability	89
Customer service	87

Why Force by Mojio Is Best for Driver Accountability

Force by Mojio has a variety of tools dedicated to maximizing driver accountability. In addition to standard features like driver scorecards and vehicle maintenance reports, it offers detailed trip history reports that you can store for up to 18 months. You can also set up live location-tracking links so your customers can accurately track their drivers en route and view ETAs. Force by Mojio has a refresh time of about 10 seconds, which is faster than many competitors.

You can set up Force to notify you if a driver enters or exits a geofenced area, unplugs their tracking device, or engages in unsafe driving behavior. It’ll even confirm when a vehicle needs maintenance and display live engine management warnings.

Key Takeaway

Force by Mojio has several features to hold drivers accountable, like geofencing, driver scorecards, trip history reports, location-tracking links, and location and behavior alerts.

Pros

Force has near-real-time reporting with updates every 10 seconds.
You can share driver locations with your customers.
You can receive alerts if a tracking device is unplugged.
It can store trip timelines and details for up to 18 months.

Cons

It doesn’t serve large fleets.
It’s not meant to track large vehicles.
It doesn’t offer industry-specific GPS solutions, which competitors like Jobber and Verizon do.

Usability

We found Force by Mojio’s platform quite user-friendly. Admins can access the software on computers and mobile devices, while drivers can tap into the system via their dashboard through the mobile app. Platform mobility means you can access fleet data from any location. A feature we liked about Force by Mojio is that it is hardware- and vehicle-agnostic, meaning it can work with any device. This gives you the flexibility to track whatever you need.

Force offers near-real-time tracking, with refresh times of 10 seconds or less. This is quicker than most competitors we looked at and could be important for managers who need an accurate overview of where their drivers are. This accuracy also underpins the location-sharing links, which can be shared with customers as an option, giving Uber-style live tracking for a specific time period.

The desktop dashboard is laid out in a straightforward manner with six main tabs:

Vehicles
Drivers
Services
Geofences
Reports
Alerts

The level of accessible detail impressed us. For example, in the Vehicles tab, you can examine everything from vehicle VINs and odometer readings to how many miles each driver has covered. A new feature introduced in 2022 is the Tire Check Analyzer, which uses photography to determine the condition of tires. If any tire is starting to look bald, Mojio has established a discount agreement with leading tire manufacturer Goodyear to reduce fleet maintenance costs.

Force by Mojio Features

Here are some of the services you can receive with Force by Mojio:

Driver safety	You can access driver scores to help you reward safe drivers and coach unsafe ones.
Driver accountability	Force offers geofencing, detailed trip history reports and live location-tracking links that you can send to your customers.
Tracking alerts	You can set up alerts to be notified of various events or anomalies.
Vehicle health and maintenance	Force offers vehicle health monitoring, maintenance records and predictive maintenance alerts.

Driver Safety

Force by Mojio can help you improve driver safety and accountability with RoadScore. It can track hard-driving behaviors like speeding, rapid acceleration or abrupt braking, aggressive cornering, and extended idling time. These behaviors can be recorded as individual and average driver scores and reports, either per journey or overall. You can review scores and reports, allowing you to reward safe drivers and coach poor drivers. Driver scorecards are an important tool, which is why they’re a standard feature across this industry.

Did You Know?

Software that monitors vehicle idling can give you insights on ways to reduce idle time, which can have a positive impact on your firm’s bottom line.

Driver Accountability

Force by Mojio offers geofencing, which is essential to ensure drivers are where they’re supposed to be. In addition to tracking driver location, you can hold drivers accountable with detailed trip history reports. Force creates an automatic record of every trip your drivers make, including details like start and end times, routes, mileage, and driver performance.

Trip history reports remain accessible for 18 months, though competitors like Verizon Connect offer two years of historic fleet data. The RoadScore behavior-logging system is a great way to support or disprove customer complaints about a driver’s behavior, and Mojio believes it would be strong enough evidence to stand up in disciplinary or criminal investigations.

Did You Know?

Trip history reports can be exported to spreadsheets in CSV format for tax, accounting or planning purposes.

We find the live location-tracking links incredibly beneficial, telling customers exactly where their driver is. This transparent communication can enhance the overall customer experience and hold your drivers accountable. You can set the tracking links to expire at a certain time, which is a feature not many competitors offer.

Tracking Alerts

A great way to keep your drivers accountable is to learn about their behavior as soon as it happens. You can do that with automatic alerts. Force by Mojio has a plethora of alerts to keep you informed; location alerts notify you whenever an employee enters or leaves a job site, or drives outside a customized geofenced area.

We found that you can also get alerts when a driver engages in unsafe behavior, when a tracking device is unplugged or when a vehicle is bumped/towed/disturbed while parked. With vehicle health and even low-fuel alerts, you can ensure your vehicles are properly maintained and optimized, ensuring your drivers are meeting your expectations behind the wheel.

Vehicle Health and Maintenance

Instead of relying on your drivers to notice (and notify you) when something goes wrong with one of your vehicles, Force by Mojio can do it for you. We like how the platform monitors the health of each vehicle and notifies you as soon as there’s an issue, with instant notifications of DTCs, for instance. You can also set up predictive health alerts in case something needs your immediate attention, while Force stores maintenance data for future reference.

Force by Mojio Cost

Force by Mojio is one of the least expensive GPS fleet management systems we reviewed, with plans costing as little as $18 per vehicle per month, though ClearPathGPS still manages to undercut it. Instead of charging additional hardware fees like some competitors do, Force includes GPS tracking devices for free with each purchase, which could save you several hundred dollars.

Some competitors impose contracts up to three years in length, whereas Force by Mojio offers its services on a month-to-month basis. It also offers a 30-day free trial, so you can test it risk-free before deciding if it’s the right GPS tracking system for you. It claims free two-day shipping, so you can get tracking hardware quickly.

Tip

If you cancel your free trial, be sure to return your tracking devices within 30 days, or you will be charged $150 for each device.

Setup

Force by Mojio prides itself on being an easy-to-use platform with quick installation. Since each plan includes plug-and-play GPS trackers, installing each device is as simple as plugging it into your vehicle’s OBD-II port. Once the device is installed, it can begin tracking data. You can create user accounts to view the Force by Mojio dashboard on your computer or smartphone.

Customer Service

Force offers some helpful online resources, including FAQs, a blog and a product overview video on Force, alongside a demo that shows how the platform works. We like that support representatives are available by phone, email and web chat, with relatively lengthy service hours: 12 hours a day, five days a week. This is good for businesses that need assistance slightly outside of standard business hours. Even so, accessibility is less impressive than archrival FleetUp, which offers four ways to get in touch at any time of day or night.

Force is proactive in terms of acting on client feedback, with recent revisions made in response to demands for additional data or services. The software receives regular but incremental updates, rather than generational leaps, which means there won’t suddenly be a new interface to learn mid-contract.

Drawbacks

Force by Mojio targets a very specific user base: small businesses in the field and home service industries. Because of this, businesses with large fleets will not be able to use Force. This type of niche service can be great for small businesses, but you will need to seek other vendors if you have a larger fleet.

Clients in border states should note that Force works in the United States only. If your drivers are regularly crossing into Mexico or Canada, that’s a major drawback compared to rivals like Samsara, which we’ve reviewed. With $2 billion in goods and services crossing the Canadian border alone on a daily basis, the lack of international coverage could represent a barrier to some firms adopting Force by Mojio.

Another potential drawback is the limits on vehicle size. Force by Mojio is designed to track field and home service vehicles like pickup trucks and vans, not large vehicles like 18-wheelers. If your fleet consists of trucks and trailers, you’ll be better off with another GPS fleet management vendor. One alternative is profiled in our review of Azuga, while firms with a fleet of trucks and semis might want to look at KeepTruckin’s heavy-industry-based GPS tracking solution, complete with 24/7 customer support.

Methodology

Choosing a GPS fleet management system can be challenging, which is why we’ve done much of the heavy lifting for you. We spent countless hours researching and analyzing GPS fleet management systems to identify the top solutions on the market. We looked at hardware, features, pricing and contracts, usability, refresh times, and customer support, and we even got hands-on with demos and product videos when possible. When searching for the best GPS fleet management system for driver accountability, we focused on features like driver performance tracking, routing and navigation, vehicle health, and alerts and reports.

What Is GPS Fleet Management?

A GPS tracking system is a combination of hardware and software that tracks and records various fleet information, such as driver safety and performance, vehicle health and maintenance, and fuel usage and optimization. Businesses often use fleet management systems to optimize their overall fleet performance, as well as to ensure the safety of their drivers, vehicles and assets. The reports generated from GPS fleet management data can help managers make educated business decisions and improve their processes.

Typical industries that benefit from GPS fleet management systems include construction, utilities, heavy equipment, agriculture, landscaping, retail, manufacturing, distribution, government, oil and gas, food and beverage and fleet vehicle rental.

Force by Mojio FAQs

How is Force different from other fleet management products?

Instead of serving a wide variety of businesses, Force by Mojio caters specifically to small firms in the field and home service industries. With this target audience in mind, Force by Mojio offers a low-cost fleet management solution with the features small home service businesses need. These include driver safety and performance details, vehicle maintenance tracking, alerts and reports, and navigation and routing.

How is Force’s hardware installed?

The hardware is installed into a vehicle’s OBD-II port as a plug-and-play solution. However, there’s no option for hard-wiring, which is something rivals like NexTraq offer, so there is potential for the devices to be removed or stolen.

Overall Value

We recommend Force by Mojio for …

Businesses in the home or field service industry.
Small businesses that need to track between two and 30 vehicles.
Fleets that want low pricing with no contracts.

We don’t recommend Force by Mojio for …

Large fleets.
Fleets with heavy-duty vehicles or semi trucks.

Read related article: For clients with larger fleets or semis, our Verizon Connect review might be of interest.

Force by Mojio GPS Fleet Management Review

Force by Mojio GPS Fleet Management

The Verdict