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Customer delight is a standard that goes beyond satisfaction to compel customers to stay with your brand. Learn why it matters and get tips for achieving it.

Many retailers are implementing self-service POS kiosks so customers can ring up their own purchases. Learn the pros and cons of self-service POS kiosks.

Gamification uses gameplay to encourage user engagement. Learn how gamification works and how to find innovative ways to use the process in your business.

Knowing your customer retention rate and some strategies to improve it can help boost your bottom line. See the calculation and get tips here.

Discover the benefits of customer surveys, learn how to develop a customer survey and decide how often to conduct customer surveys.

These business insights from Al Capone can help entrepreneurs learn (legal) tips for business success from the legendary gangster.

The best business organization apps can streamline your tasks and help you meet deadlines. Learn about 17 organization mobile apps for iOS and Android.

Find out what's needed for an iPad POS system, what to consider when choosing one, the features to look for, and the benefits of this point-of-sale setup.

You can take advantage of the mobile game Pokemon Go for your small business. Here’s how.

Luxury brands offer quality products and follow it up with excellent customer service. Learn how to implement high-end service practices in your business.

Small businesses often use iPhones for credit card processing. Learn how to use your iPhone as a POS device and the best credit card processors for iPhone.

Online coupons are digital codes that let customers redeem offers and promotions. Learn how to use online coupons to attract and retain online shoppers.

Follow these successful marketing techniques and strategies to engage with and sell to Generation Y, also known as millennials.

A sales funnel is a marketing term for the customer journey as they move toward purchasing. Learn about the sales funnel stages and how to build one.

Cashless transactions are growing worldwide with a wide range of payment options. Learn the pros and cons of cashless payments and what they mean for SMBs.

Toast, Clover and TouchBistro provide restaurant POS systems with features like table management, kitchen display and delivery integration.

Top coffee shop POS systems like Clover, Toast and CAKE offer features likeself-checkout, spill-proof hardware and loyalty programs tailored for cafés.

Square, Lightspeed and Clover provide retail POS systems with features like inventory management, customer loyalty programs and multi-location support.

CRM software is an excellent tool to streamline marketing campaigns. Learn about six CRM features that improve marketing efforts and how to choose a CRM.

This guide introduces PayPal Here and describes how small businesses can use the mobile credit card reader to accept payments from customers on the go.

SMS payments can help you obtain customer payments that might otherwise go missed – and that's not their only benefit.

QR (quick response) codes redirect scanners to online information. Learn five simple ways to use QR codes as a marketing tool to promote your company.

CRM data analytics can help you track sales and service performance and improve your methods. Learn about the types of CRM analytics and how to track them.

Word-of-mouth referrals can be more effective than traditional advertising if you know how to encourage them. This guide explains how you can do it.

Improving the customer experience is crucial to business success. Learn how to build positive customer relationships and keep your customers long-term.

In this guide learn what Yelp is, how to make the most out of business listings and how best to handle bad customer reviews.

Point-of-sale systems add ease and functionality to your business beyond processing transactions. Learn what to look for in a POS system.

Cutting prices can keep customers away. Find out how pricing affects consumer behavior and tips on how to price your brand best.

Most consumers have smartphones, making mobile marketing effective and inexpensive. Learn about mobile marketing platforms that make the process easy.

A salon can be a steady, profitable business. But before opening one, you need a business plan and preparation. Learn tips for opening a successful salon.