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Latest: Advice, Tips and Resources

Article
Could Your Business Benefit From a Phone System Mobile App?
By Mark Henricks | October 02, 2024

Business phone system mobile apps allow employees to take customer calls on their mobile devices while appearing to be on the business' main phone line.

Article
Can You Hear Me Now? Avoid the Most Common Conference Call Faux Pas
By Simone Johnson | October 02, 2024

Conference calls are prone to painful mistakes. Ensure productive, efficient virtual meetings by following conference call etiquette and best practices.

Vonage company logo
Review
Vonage Review and Pricing Plans
By Jeff Hale | October 02, 2024

Vonage Unified Communications is an all-in-one phone, video conferencing and messaging platform with lots of ways to customize your service. Check out our latest breakdown of its costs and tools.

Article
How to Design an IVR Phone System That Doesn’t Annoy Your Customers
By Max Freedman | October 02, 2024

Learn how to design an intuitive interactive voice response (IVR) system and find recommendations for business phone systems and services that offer IVR

Article
What Is IVR? A Buying Guide for Business Owners
By Mona Bushnell | October 02, 2024

Find out if using IVR is right for your business with this IVR buying guide.

Businesswoman talking on the phone
Article
Should My Business Get a Toll-Free Number?
By Adam Uzialko | October 02, 2024

Toll-free numbers have historically benefited small businesses, but they might be somewhat obsolete now. Here's how to decide whether you need one.

Article
Top Tips for Patient Scheduling
By Adam Uzialko | October 02, 2024

Learn how to use patient scheduling to maximize the productivity of your medical practice's clinicians, doctors, and staff.

Article
What is the Importance of Patient Charts?
By Max Freedman | October 02, 2024

Patient medical charts help practitioners make more accurate diagnoses and develop treatment plans with better outcomes. Learn more about their importance.

Doctor signing a form
Article
Patient Demographics and Why They’re Important
By Max Freedman | October 02, 2024

Patient demographics, like basic identifying information and insurance data, help practices improve care and communication. Learn more with this guide.

Article
How to Ensure Your Medical Records Retention Practices Are HIPAA Compliant
By Max Freedman | October 02, 2024

Specific rules and laws govern the storage and maintenance of medical records. Learn best practices for HIPAA compliance when dealing with medical records.

Article
How to Implement an Electronic Health Records System
By Adam Uzialko | October 02, 2024

An EHR system may take time to implement, but the benefits are worth the investment for medical facilities. See the steps to get it up and running.

Doctor with tablet
Article
How to Choose Medical Software
By Adam Uzialko | October 02, 2024

Learn how to choose the best medical practice software for your organization.

Coworkers conversing at a desk at work
Article
Cloud Computing: A Small Business Guide
By Nadia Reckmann | September 27, 2024

Cloud computing offers small businesses advanced processing power without the need for technical expertise or overhead expenses.

Article
What Are Interchange Fees?
By Dock David Treece | September 26, 2024

Interchange fees are costs you pay for processing credit card transactions. See how these fees may impact your small business.

Article
5 Ways CRM-Enabled POS Systems Can Help Your Business
By David Gargaro | September 25, 2024

Learn how your business can use CRM-enabled POS software to find new efficiencies and save money.

Article
How to Set Up an Appointment-Setting Service for Your Business
By Sean Peek | September 24, 2024

Appointment-setting services automatically book meetings with prospects. Learn how to find an appointment-setting service and how it can help your company.

Article
Adopting a CRM? How to Get Buy-in From Your Sales Department
By Mona Bushnell | September 19, 2024

Using CRM software in your business requires your sales team's input. Learn how to choose and implement the right CRM software for your team. 

person taping up a box to ship
Article
Top E-Commerce Challenges Facing SMBs
By Jennifer Post | September 19, 2024

As the e-commerce industry continues to grow, small businesses are contending with hurdles. Learn the top challenges and what SMBs can do about them.

Article
What Is B2B, and How Does It Differ From B2C and DTC?
By Mark Fairlie | September 18, 2024

B2B companies offer products and services for other businesses and organizations. Learn how B2B works, and how it differs from B2C and DTC models.

Article
What’s the Difference Between Accountants and Bookkeepers?
By Donna Fuscaldo | September 17, 2024

Accountants and bookkeepers are both financial professionals but perform different tasks. This article explains the differences and when to hire each one.

Article
Grab Your Headphones: 50 Inspirational Songs for Entrepreneurs
By Bassam Kaado | September 17, 2024

Check out a list of 50 inspirational songs for entrepreneurs, curated by successful business owners and CEOs.

Article
10 Worst Telemarketing Calls Ever
By Mark Fairlie | September 16, 2024

Learn from some of the worst telemarketing calls so you can choose the right outbound call center for your business.

Article
10 Cool Vegan-Friendly Businesses That Inspire
By Sammi Caramela | September 12, 2024

Vegan businesses are exploding in popularity. Learn about successful and inspiring vegan businesses to help you come up with your own vegan business idea.

Article
What Is a BCG Matrix?
By Sammi Caramela | September 12, 2024

Learn how to analyze the current and future competitive landscape of your company with a BCG matrix.

Article
How to Choose the Best Legal Structure for Your Business
By Joshua Stowers | September 12, 2024

When starting a business, you need to set up the proper legal structure. Learn about your options and how to choose a structure.

Article
Entrepreneur Salaries: How Much Should You Pay Yourself?
By Nicole Fallon | September 12, 2024

As a business owner, at what point should you start giving yourself a salary, and how much do you pay yourself? Learn some key salary considerations.

Article
How to Get Rid of Old Printers
By Sammi Caramela | September 12, 2024

Disposing of electronic waste, such as old printers, can be tricky. Learn how to get rid of old printers responsibly.

Article
Want to Take a Gap Year? 7 Ways to Make It a Productive One
By Saige Driver | September 12, 2024

If the idea of jumping into college right after high school graduation is daunting, learn how to take a productive gap year between the two.

Article
How to Craft the Perfect Work Apology
By Matt D’Angelo | September 12, 2024

A good apology is an excellent workplace communication tool. Learn how to craft the perfect workplace apology and what types of apologies to avoid.

Article
Workplace Automation Is Everywhere, and It’s Not Just About Robots
By Adam Uzialko | September 12, 2024

Automation is present in the modern workplace in more ways than you might expect.