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Latest: Advice, Tips and Resources

Article
Cashless Society Pros and Cons: Are Digital Payments Really Killing Cash?
By Mona Bushnell | October 03, 2024

Cashless transactions are growing worldwide with a wide range of payment options. Learn the pros and cons of cashless payments and what they mean for SMBs.

Server using a POS system in a restaurant
Article
How to Interpret and Learn From POS Sales Reports
By Adam Uzialko | October 03, 2024

POS systems come with various sales reports that provide a wealth of statistics for your business. Learn about POS sales reports and how to interpret them.

Article
What You Need to Accept Mobile Wallets at Your SMB
By Donna Fuscaldo | October 03, 2024

Mobile wallets are a growing trend in consumer buying patterns. Learn how to leverage the mobile wallet trend to grow sales and boost customer happiness.

Article
How to Set Up a POS System
By Adam Uzialko | October 03, 2024

POS systems are necessary for any business that sells products. Here is everything you need to know about POS installation.

Server using a POS system in a restaurant
Article
How SMBs Can Use Mobile POS Systems
By Natalie Hamingson | October 03, 2024

Learn how mobile POS systems can accelerate your business’s growth and success and offer more flexibility and autonomy.

woman working in a home office
Article
What Is a VoIP Number?
By Steven Melendez | October 03, 2024

This guide explains what a VoIP phone number is and how Voice over Internet Protocol calls work.

Business accountant
Article
Keep It Clean: Social Media Screenings Gain in Popularity
By David Cotriss | October 03, 2024

Social media screenings are more popular than ever with hiring managers, so job seekers should be aware of what they’re posting online and how it could affect their prospects of being hired.

Article
QuickBooks POS Integration
By Jennifer Dublino | October 02, 2024

If you use QuickBooks accounting and a POS system in your business, QuickBooks integration will save you time. Find a POS system to sync with QuickBooks. 

Aircall logo
Review
Aircall Review
By Jeff Hale | October 02, 2024

Aircall is a cloud-based phone system with an excellent mix of communication and productivity features for sales and customer service teams.

Grasshopper company logo
Review
Grasshopper Review
By Chad Brooks | October 02, 2024

Grasshopper is our favorite virtual business phone service for a mobile workforce because of its ease of use and flexibility.

RingCentral company logo
Review
RingEX Review
By Jeff Hale | October 02, 2024

RingEX is a reliable communications platform for businesses with hybrid and remote employees. Learn about the collaborative features and 2024 pricing.

Article
What Is a Virtual Phone Line?
By Jeff Hale | October 02, 2024

Learn what a virtual phone line is and how small businesses can use them as their business phone system.

Article
How to Get a Business Phone Number
By Jeff Hale | October 02, 2024

This guide explains the benefits of a business phone number and walks you through the steps to obtain a phone number for your company.

Article
What are Unified Communications Systems?
By Chad Brooks | October 02, 2024

Unified communications provide businesses with one platform for phone services, video conferencing and more.

Article
VoIP for Business: Understanding Cloud-Based Business Phone Systems
By Chad Brooks | October 02, 2024

VoIP service can take your business practices to the next level. It’s important to understand your needs and network capabilities before you choose a service.

businesswoman wearing a headset
Article
What Is SIP Trunking? Do You Need It for Your Business?
By Jeff Hale | October 02, 2024

Learn what SIP trunking is and whether this telephony protocol makes sense for your business.

Article
How to Find the Right Softphone App for Your Business
By Kiely Kuligowski | October 02, 2024

Your business may benefit from a softphone app for an easy, cost-effective way to make and receive phone calls. Learn the pros and cons of softphone apps.

Article
VoIP vs. Landline: Which Is Best for Your Business?
By Kiely Kuligowski | October 02, 2024

See popular features, pros and cons, equipment comparisons and more factors you should consider when deciding on the best phone system for your business.

Article
Could Your Business Benefit From a Phone System Mobile App?
By Mark Henricks | October 02, 2024

Business phone system mobile apps allow employees to take customer calls on their mobile devices while appearing to be on the business' main phone line.

Article
Can You Hear Me Now? Avoid the Most Common Conference Call Faux Pas
By Simone Johnson | October 02, 2024

Conference calls are prone to painful mistakes. Ensure productive, efficient virtual meetings by following conference call etiquette and best practices.

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Review
Vonage Review and Pricing Plans
By Jeff Hale | October 02, 2024

Vonage Unified Communications is an all-in-one phone, video conferencing and messaging platform with lots of ways to customize your service. Check out our latest breakdown of its costs and tools.

Article
How to Design an IVR Phone System That Doesn’t Annoy Your Customers
By Max Freedman | October 02, 2024

Learn how to design an intuitive interactive voice response (IVR) system and find recommendations for business phone systems and services that offer IVR

Article
What Is IVR? A Buying Guide for Business Owners
By Mona Bushnell | October 02, 2024

Find out if using IVR is right for your business with this IVR buying guide.

Businesswoman talking on the phone
Article
Should My Business Get a Toll-Free Number?
By Adam Uzialko | October 02, 2024

Toll-free numbers have historically benefited small businesses, but they might be somewhat obsolete now. Here's how to decide whether you need one.

Article
Top Tips for Patient Scheduling
By Adam Uzialko | October 02, 2024

Learn how to use patient scheduling to maximize the productivity of your medical practice's clinicians, doctors, and staff.

Article
What is the Importance of Patient Charts?
By Max Freedman | October 02, 2024

Patient medical charts help practitioners make more accurate diagnoses and develop treatment plans with better outcomes. Learn more about their importance.

Doctor signing a form
Article
Patient Demographics and Why They’re Important
By Max Freedman | October 02, 2024

Patient demographics, like basic identifying information and insurance data, help practices improve care and communication. Learn more with this guide.

Article
How to Ensure Your Medical Records Retention Practices Are HIPAA Compliant
By Max Freedman | October 02, 2024

Specific rules and laws govern the storage and maintenance of medical records. Learn best practices for HIPAA compliance when dealing with medical records.

Article
How to Implement an Electronic Health Records System
By Adam Uzialko | October 02, 2024

An EHR system may take time to implement, but the benefits are worth the investment for medical facilities. See the steps to get it up and running.

Doctor with tablet
Article
How to Choose Medical Software
By Adam Uzialko | October 02, 2024

Learn how to choose the best medical practice software for your organization.