Follow these steps to find the business phone system that’s right for your law office’s needs.
1. Start with market research.
Think about what needs your law office has for a phone system, whether that includes particular software integrations, international calling, messaging options or particular mobile app features. Take a look at what’s on the market at what price and explore some reviews, including those on our best picks page. Then, start thinking about which vendors you might want to learn more about.
2. Look into demos and free trials.
Some business phone system companies offer free trials of their service and others will happily provide you with a demo so that you can understand their capabilities and the call quality they can deliver. Figure out which systems you might want to try and whether you want to arrange for demos or free trials, which may take more time to set up but could allow more people in your office to give systems a try. Reach out to schedule demos and trials of the systems you’re interested in.
3. Reach out for quotes.
Narrow down your possible phone providers and reach out to the finalists for quotes. This is a good time to ask any remaining questions you may have about capabilities and make sure that you’re offered whatever discounts you may be eligible for.
4. Make a decision.
Take a look at the quotes you’ve seen and what you’d get for your money. Think about which company seems like the best deal for your law office’s money. If you have any additional questions or points to negotiate, reach out. Then, make a decision, reach out to your new phone provider and place an order. You may want to begin with a short-term contract if this is possible.
5. Set up your new phones.
Install any hardware and software you need, port any numbers that need to be moved to the new system and give your new phone system a try. See if there are any training materials you want to review. Make sure to note any issues you have with the phone systems and contact your phone provider to see if they can be addressed.