MENU
Patient reminders benefit your front-office staff, reduce no-shows, and increase patient satisfaction. Here's how to use them effectively.
Learn how to choose the best medical practice software for your organization.
Learn how to design an intuitive interactive voice response (IVR) system and find recommendations for business phone systems and services that offer IVR
RingCentral, Nextiva, 8x8, Zoom and Vonage are excellent phone systems for medical offices. Discover the best cloud-based phone system for your patients and staff.
RingCentral, Nextiva, 8x8, Zoom and Vonage are among the best phone systems for dental offices. Find the ideal VoIP phone system for your dental practice.
This article explains why placing excessive stress on employees can ultimately damage your business's productivity and, in turn, its bottom line.
From choosing the right location to investing in the right technology, here are 10 things you must do before you start a food truck.
These recruiting strategies will help you find the best candidates for the job.
A large proportion of job seekers express frustration with applying for jobs online, but success remains possible.
Follow these tips to get a better deal with your credit card processor.
Claim scrubbers lead to more revenue more quickly while freeing your front-office staff's time and improving payer-patient relationships.
Skills and professional experience aren't the only things you should consider when hiring an employee. Hire them for their cultural fit too.
There's a science to persuasion, and you can use it to your advantage in understanding and influencing consumer behavior.
Learn the basics of credit card processing, including fees, transaction types, and pros and cons.
Tracking cost of goods sold (COGS) is an important indicator of financial health and critical for tax deductions. Here's how to calculate COGS.
Remove the confusion around accepting credit cards at your small business and learn what to look out for in a credit card processing company.
Many retailers are implementing self-service POS kiosks so customers can ring up their own purchases. Learn the pros and cons of self-service POS kiosks.
Have you ever wondered why business software looks and feels a lot like social media? That wasn't always the case.
Businesses that operate a fleet of vehicles know how much money they are spending on fuel each month. Here are several ways to cut down on those expenses.
Discover the benefits of customer surveys, learn how to develop a customer survey and decide how often to conduct customer surveys.
This guide describes the best practices for ensuring fleet health and complying with safety regulations at both the state and federal level.
Driver scorecards keep your fleet safe, fuel efficient and high performing while reducing wear and tear, accident expenses, and other costs.
Learn what merit pay is, how to award merit pay increases, and best practices for implementing a merit pay policy.
Find out what credit card processor will best help your restaurant accept payments for the lowest price.
Human capital management (HCM) can seem like a vague concept but, as a small business owner, it’s important to understand.
CRM data analytics can help you track sales and service performance and improve your methods. Learn about the types of CRM analytics and how to track them.
Learn what SIP trunking is and whether this telephony protocol makes sense for your business.
Salesforce and HubSpot are two of the best CRMs in 2024. We compared their pricing, features and more to help you determine which is best for your business.
This guide explains what FSAs are and how they work, as well as what employers should know about offering these benefits to their employees.
Visual voicemail apps translate voicemail messages into written documents. Learn about seven visual voicemail services that can help you share information.