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11 Small Business Tech Trends of 2023

Updated Nov 20, 2023

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As an entrepreneur or small business owner, you may not be at the forefront of developing technology, but tech still plays a vital role in your business’s growth and efficiency. Given how much things have changed in the past year, small business technology trends will only become more important throughout 2023.

While new infrastructure like 5G will continue to gain traction, established markets such as employee monitoring software will also have a greater impact on small businesses.

Almost three years after the first COVID-19 lockdowns were introduced, companies worldwide are still struggling to establish a new normal. Tech can play a crucial role in rebalancing, reconstructing and reinvigorating small and midsize businesses.

In addition to investigating the latest tech trends among small companies, we asked some leading tech experts and small business owners for their thoughts. Here are 11 small business tech trends for 2023 and beyond.

Looking forward to the future of tech

Tech trends can shift rapidly based on a multitude of factors, including the state of the economy, the availability of skilled labor and user response to the deployment of technologies. With that in mind, be aware that the outlined technologies are likely to continue to grow throughout the year and into the coming years based on their increasing adoption, return on investment, and consumer behavior. While most tech trends will be spearheaded by larger, enterprise organizations, small businesses can benefit as technology becomes more widespread and, ultimately, cheaper to implement.

Jeremy Bender, Andrew Martins and Matt D’Angelo contributed to the writing and reporting in this article. Source interviews were conducted for a previous version of this article.

Neil Cumins
Contributing Writer at
Neil Cumins is an award-winning writer and journalist from Carlisle, England. With over 20 years of experience writing about technology and marketing on both sides of the Atlantic, he’s worked with some of the world’s biggest hardware and software manufacturers, as well as countless SaaS brands. An amateur coder and semi-pro photographer, Neil launched his own business in the Noughties, and has subsequently helped many other small firms to grow and prosper.
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