Latest Content

Learn what causes employee turnover and how to improve retention.

SQL (Structured Query Language) is a programming language used to communicate with and manipulate databases. Learn its history and when to use it.

Accounts receivable refer to unpaid invoices a business should receive from customers from sales. Learn how accounts receivable affects operations.

Learn how your company can create a better website.

Outsourcing cuts costs for a call center, but at the expense of customer satisfaction. Learn how homeshoring brings call center jobs back to the U.S.

PEOs and insurance brokers can help your business offer health insurance benefits to employees. Find out which option is right for you.

This guide delves into seven lead-nurturing strategies that you can use to connect with your prospects.

Made a mistake at work? Find out how to make amends and move forward without harming your career or reputation.

If your business relies on direct mail or it wants to start relying on direct mail, it's worth investing in small business postage solutions.

Conjoint analysis is a method of product and pricing research. Learn why this market research tool is effective and how to conduct a conjoint analysis.

Learn what sentiment analysis is and how it helps businesses understand what their customers are feeling, which can improve sales and brand strength.

Keeping stacks of business cards in a wallet or purse is no longer practical. Save contact info faster with one of the best scanners for business cards.

A CRM can help a business in many ways, from selling products and services to devising new marketing campaigns. Here are some key benefits of a CRM system.

These 25 crucial CRM software features will help you operate your business more efficiently. Learn about choosing the right CRM solution for your needs.

Salesforce's annual report examines SMB challenges worldwide. See the trends in investment, employees, flex time, technology and security.

Apple co-founder Steve Jobs revolutionized the computer industry. Read Steve Jobs' biography, quotes and an analysis of his leadership style.

Good public relations can complement your business's marketing and advertising efforts. Learn how to do your own PR.

Employee breaks can lead to greater productivity and reduce burnout. Learn how to encourage employee breaks and follow laws concerning break time.

Follow these successful marketing techniques and strategies to engage with and sell to Generation Y, also known as millennials.

It's never too late to make a career change. Learn how to take your decades of experience and channel them into a new line of work.

There are tools to help you recruit diverse talent and remove bias from the hiring process. Learn more about diversity hiring technology.

Is something killing your confidence at work? Learn how to overcome common confidence killers to succeed in your career.

Some unusual businesses may seem illegal or unethical but are actually fully lawful. Explore some examples of dicey businesses that are aboveboard.

Learn how to be a better co-worker, whether your team already likes you or you're struggling to connect and collaborate.

Equipment can be both an asset and a liability in business accounting. Learn how to classify it properly on your balance sheet.

In-office employees pay for commuting, lunch, child care and more. But just how much do they pay, and how does remote work change the picture?

HR employees handle staffing, compensation, development, health and safety, and more. Learn when it's time for your company to bring on HR help.

Cloud storage and data centers aren't the same. Learn how the differences impact the time and money spent on storage, and how to recover data after loss.

Before traveling, make sure that your network and its data are protected from eavesdroppers, cybercriminals and snoopy government entities.

Many business owners start sole proprietorships, which require little administrative work. Learn the pros and cons of starting a sole proprietorship.