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InTouchGPS Review

Best Low-Cost GPS Fleet Tracking Service

A Business News Daily Review

Product and service reviews are conducted independently by our editorial team, but we sometimes make money when you click on links. Learn more.

After conducting extensive research on GPS fleet tracking services, we recommend InTouchGPS as the best GPS fleet tracking service with the best value in 2018. To understand how we selected our best picks, you can find our methodology, as well as a comprehensive list of GPS fleet tracking services, on our best picks page.

InTouchGPS's service offering is based on a month-to-month plan with no long-term contract. Businesses have the flexibility to work with InTouch on a short-term basis. Another plus for businesses is that the pricing structure incentivizes InTouch to provide you with the best service and support possible since you're not locked into a long-term agreement.

InTouch offers a 30-day trial period: Businesses have a month to try out the service, and if they aren't satisfied, they'll get a full refund. InTouch doesn't charge a cancellation fee either. This plan structure is unique in the GPS fleet tracking industry, but InTouch's services are what separate it from competitors and establish it as a great value.

Here's why:

Software: We posed as small business owners and demoed InTouch's software, which provided robust features at an ideal cost. The software provides minute-to-minute vehicle tracking so you can stay informed about your fleet. You can overlay traffic or weather data, and InTouch's service is backed by Google Maps. This means you can use features like Google Street View to see what your driver is seeing. In addition to these features, you can build geofences in InTouch's software platform to receive alerts when a vehicle enters or leaves an area.

Hardware: InTouch provides businesses with either plug-and-play devices that are ideal for small fleets or more advanced hardware options. The plug-and-play devices hook up to a vehicle's OBD II port. They provide vehicle diagnostics as well as help with tracking maintenance reports and logging safety information. They can be installed by the user, but InTouch also offers help with installation.

Safety: InTouch provides a standard safety offering, which includes driver scorecards, safety alerts and advanced safety information. It tracks harsh braking and acceleration as well as speeding and excessive idle time. You can set up reports and alerts so you can stay up-to-date on vehicle maintenance and marquee safety events.

Editor's Note: Looking for information on GPS fleet tracking systems? Fill out the below questionnaire to be connected with vendors that can help.

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InTouch's services are robust considering its price – users have access to services provided by more expensive offerings. In addition to the services listed above, InTouchGPS allows small business owners to segment drivers based on manager or region. This can allow for easy organization of your fleet tracking service. InTouchGPS also provides:

  • Comprehensive reporting
  • Geofencing
  • Live alerts
  • Mobile-friendly software
  • Fuel optimization
  • Driver safety tracking
  • Maintenance reporting and tracking
  • Driver analytics
  • Driver scorecards
  • Compliance
  • Technical support

InTouchGPS doesn't have a minimum vehicle requirement. This allows businesses of all sizes to take advantage of the company's offering. This, combined with InTouch's pricing and features, make it an ideal solution for very small or small businesses. It can also be ideal for small business owners new to GPS fleet tracking – you can use InTouch's services and get an idea of how fleet tracking can help your business without committing to a long-term contract.

Online reputation: InTouchGPS earned an A+ with the Better Business Bureau and received five stars in Facebook's reviews section.

Transparency: InTouchGPS lists its pricing on its website. It offers multiple plans and will work with your business to implement the plan with the right features for you. We interacted with InTouchGPS via live chat, phone and email. In all instances, the sales team was helpful in showing us the service offering without being pushy.

We didn't see many limitations in InTouch's offering. If you're a mid-size business, you may want to look into a service that has a different pricing structure, because a longer-term contract may be in your interest.

Ready to choose a GPS fleet tracking software? Here's a full breakdown of our coverage:

Editor's Note: Looking for information on GPS fleet tracking systems? Fill out the below questionnaire to be connected with vendors that can help.

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Matt D'Angelo

Matt D'Angelo is a B2B Tech Staff Writer based in New York City. After graduating from James Madison University with a degree in Journalism, Matt gained experience as a copy editor and writer for newspapers and various online publications. Matt joined the Purch team in 2017 and covers technology for Business.com and Business News Daily. Follow him on Twitter or email him.