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Technology

Whether it's phsyical security, or protecting your business online - make sure you have the right technology solutions.

Latest: Advice, Tips and Resources

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Article
How to Use a CRM for Lead Management
By Max Freedman | March 31, 2021

CRM software helps streamline your lead management process and ensure valuable prospects don't fall through the cracks.

Article
How to Create a CRM Dashboard (Examples)
By Max Freedman | March 31, 2021

A CRM dashboard gives your employees a snapshot of the metrics that matter most.

Article
Best Live Chat Apps
By Jennifer Post | March 26, 2021

This guide explains how live chat apps work and their customer service benefits for small business, and provides tips on how to choose a live chat app for your business.

Article
8 Best Project Management Apps
By Julie Thompson | March 22, 2021

This guide includes eight of the most popular project management apps for small business.

Article
Best Apps for Scheduling Appointments
By Marisa Sanfilippo | March 19, 2021

These applications are the best for scheduling appointments, which can save you and your business time, money, and irritation.

Article
Building a Business Website: A Small Business Guide
By Karina Fabian | March 16, 2021

Your small business needs a website. Here's how to build one.

Article
SMS Survey Basics: How to Send a Text Survey
By Nicole Fallon | March 16, 2021

A text or SMS survey can help you gather feedback from your customers quickly and effectively.

Article
How Your Business Can Benefit From Feedback Surveys
By Sean Peek | March 16, 2021

Feedback surveys offer customers and employees a way to provide both positive and negative feedback that businesses can use to improve.

Article
What Is Two-Factor Authentication?
By Nicole Fallon | March 12, 2021

Two-factor authentication can help protect your business accounts and data from unauthorized access.

Article
How to Calculate Your Customer Retention Rate
By Max Freedman | March 11, 2021

Knowing your customer retention rate and some strategies to improve it can help you boost your bottom line.

Article
What Is Sales Force Automation?
By Marisa Sanfilippo | March 11, 2021

Sales force automation can improve your sales team's ability to engage with new leads and boost customer satisfaction.

Article
How Much Video Surveillance Storage Does My Business Need?
By Nicole Fallon | March 10, 2021

Your business's video surveillance storage requirements will depend on the type of security system you have, as well as how much footage you intend to archive.

Article
Pros and Cons of Surveillance Cameras at Work
By Nicole Fallon | March 10, 2021

If you're looking to install a video surveillance system in the workplace, consider a few advantages and disadvantages first.

Article
Connected Medical Device Security
By Adam Uzialko | March 08, 2021

Here's how to protect against cyberattacks on medical devices in the age of healthcare IoT.

Article
How Chatbots Can Help Grow Your Small Business
By Donna Fuscaldo | March 03, 2021

Chatbots are becoming ubiquitous; here's how to use them in your small business.

Article
Key Fobs 101: What Small Businesses Need to Know
By Kiely Kuligowski | March 02, 2021

Key fobs are an important part of many access control systems. Here's how they work and how your small business can use them.

Article
Tips and Services to Help Your Office Go Paperless
By Skye Schooley | March 02, 2021

Transitioning to a paperless office is simple with these tips and services.

Article
Open-Source Document Management: Pros and Cons
By Derek Walter | February 26, 2021

Open-source systems create an opportunity to test-drive programs before purchasing a proprietary solution. Here's what you need to know about open-source document management.

Article
How to Avoid Sending Spam Text Messages to Customers
By Julie Thompson | February 25, 2021

It can be tempting to take advantage of text message marketing and the direct line to your audience. But spamming your customers can be counterproductive.

Article
Project Management Software Buying Guide
By Adam Uzialko | February 23, 2021

Project management software can be a valuable tool for small businesses to keep assignments both on track and on budget.

Article
Maintenance Management Software: A Buyer's Guide
By Brittney Morgan | February 22, 2021

If you have equipment and assets of any kind, maintenance management software could make your business more efficient.

Article
How to Implement an Electronic Health Records System
By Adam Uzialko | February 19, 2021

An EHR system may take time to implement, but the benefits are well worth the investment for healthcare facilities.

Article
Dome vs. Bullet vs. Turret Cameras: Which Is Best?
By Nicole Fallon | February 18, 2021

Dome cameras, bullet cameras, and turret cameras are all good video surveillance options, but it's important to choose the right one for your needs.

Article
How to Create Click-to-Call
By Max Freedman | February 15, 2021

Click-to-call gives current and potential customers a simple and convenient way to connect with your team over the phone.

Article
How to Find a HIPAA-Compliant CRM
By Max Freedman | February 12, 2021

This guide describes how HIPAA relates to healthcare organizations' use of CRM software, and how these businesses can ensure compliance with the cybersecurity requirements of the law.

Article
Is Not Accepting Credit Cards Hurting Your Bottom Line?
By Mona Bushnell | February 11, 2021

Customers overwhelmingly prefer to pay with debit and credit cards. Credit card processing is essential for a small business to maximize its profitability.

Article
Find the Best Invoice App for Your Business
By Katharine Paljug | February 11, 2021

When choosing invoice software, look for something easy to use and helpful for tracking outstanding invoices.

Article
How CRM Works in the Sales Funnel
By David Gargaro | February 09, 2021

CRM software can inform you about your customers and how they move through your sales funnel, helping you improve the customer experience from prospect to buyer.

Article
PayPal Alternatives for Accepting Online Payments
By Bennett Conlin | February 03, 2021

If you want to use something other than PayPal to accept payments, consider these options.