Technology

CRM software helps streamline your lead management process and ensure valuable prospects don't fall through the cracks.

A CRM dashboard gives your employees a snapshot of the metrics that matter most.

This guide explains how live chat apps work and their customer service benefits for small business, and provides tips on how to choose a live chat app for your business.

This guide includes eight of the most popular project management apps for small business.

These applications are the best for scheduling appointments, which can save you and your business time, money, and irritation.

Your small business needs a website. Here's how to build one.

A text or SMS survey can help you gather feedback from your customers quickly and effectively.

Feedback surveys offer customers and employees a way to provide both positive and negative feedback that businesses can use to improve.

Two-factor authentication can help protect your business accounts and data from unauthorized access.

Knowing your customer retention rate and some strategies to improve it can help you boost your bottom line.

Sales force automation can improve your sales team's ability to engage with new leads and boost customer satisfaction.

Your business's video surveillance storage requirements will depend on the type of security system you have, as well as how much footage you intend to archive.

If you're looking to install a video surveillance system in the workplace, consider a few advantages and disadvantages first.

Here's how to protect against cyberattacks on medical devices in the age of healthcare IoT.

Chatbots are becoming ubiquitous; here's how to use them in your small business.

Key fobs are an important part of many access control systems. Here's how they work and how your small business can use them.

Transitioning to a paperless office is simple with these tips and services.

Open-source systems create an opportunity to test-drive programs before purchasing a proprietary solution. Here's what you need to know about open-source document management.

It can be tempting to take advantage of text message marketing and the direct line to your audience. But spamming your customers can be counterproductive.

Project management software can be a valuable tool for small businesses to keep assignments both on track and on budget.

If you have equipment and assets of any kind, maintenance management software could make your business more efficient.

An EHR system may take time to implement, but the benefits are well worth the investment for healthcare facilities.

Dome cameras, bullet cameras, and turret cameras are all good video surveillance options, but it's important to choose the right one for your needs.

Click-to-call gives current and potential customers a simple and convenient way to connect with your team over the phone.

This guide describes how HIPAA relates to healthcare organizations' use of CRM software, and how these businesses can ensure compliance with the cybersecurity requirements of the law.

Customers overwhelmingly prefer to pay with debit and credit cards. Credit card processing is essential for a small business to maximize its profitability.

When choosing invoice software, look for something easy to use and helpful for tracking outstanding invoices.

CRM software can inform you about your customers and how they move through your sales funnel, helping you improve the customer experience from prospect to buyer.

If you want to use something other than PayPal to accept payments, consider these options.