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Best GPS Fleet Tracking Service for Midsize Fleets: Verizon Connect Review

Best GPS Fleet Tracking Service for Midsize Fleets: Verizon Connect Review

After conducting extensive research on GPS fleet tracking services, we recommend Verizon Connect as the best GPS fleet tracking service for midsize fleets in 2018. To understand how we selected our best picks, you can find our methodology and a comprehensive list of GPS fleet tracking services on our best picks page.

Verizon Connect formed when Verizon merged three major GPS fleet tracking companies: Telogis, Verizon Networkfleet and Fleetmatics. The integration of these three companies gives Verizon Connect a level of scalability that's different from competitors. While it supports fleets of all sizes, its service is ideal for midsize fleets.

Here's why:

Verizon-based mapping: Most of the companies we reviewed have a GPS engine backed by Google Maps, which provides a whole host of GPS features. Connect's offering is backed by Verizon's own mapping software. As Verizon is an international telematics company, your vehicles will be tracked by one of the globe's most reliable communications companies.  

Software: Connect's software platform is advanced, but it may vary based on the plan you sign up for. We posed as small business owners and interacted with Connect's sales team to learn more about it. We couldn't do a demo of the software because our hypothetical business was still in the early stages of planning, but sales representatives told us that most small businesses use the Fleetmatics software option, and we were able to watch a video overview. The software has a 30-second refresh time, so you'll know where your vehicles are in near-real time.  

Hardware: Connect has several different hardware offerings, ranging from simple plug-and-play technology to more advanced options. You can elect to either install hardware yourself or have technicians from Connect install it for you.

Editor's Note: Looking for information on GPS fleet tracking systems? Fill out the below questionnaire to be connected with vendors that can help.

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Verizon Connect provides valuable services for fleets of all sizes, and its platform works on desktops, tablets and mobile phones. The company can provide advanced mapping and analytics that help you optimize your fuel usage and stay up to date on your vehicle maintenance. In addition to these services, Connect offers the following:

  • Employee scheduling
  • Compliance
  • Driver scorecards
  • Maintenance reporting
  • Live alerts
  • Geofencing
  • Fleet reporting
  • Vehicle diagnostics
  • Driver education tools
  • Traffic and weather data overlay
  • Dispatch features
  • Route history metrics

In addition to live chat, phone and email support, Connect provides a designated point of contact for your fleet tracking account. This means you'll have direct contact information from someone at the company. This level of personalized support is a standout feature of Connect's service. Other companies we reviewed do offer this feature, but for a company as big as Connect, this is nice reassurance that your business won't be forgotten. This point of contact can also help you with various technical and support issues, or forward you to a specialist who can provide a solution.

Vehicle minimum: While it's a great service for midsize fleets, Connect doesn't require a minimum number of vehicles to provide service. This means businesses of all sizes can enroll in Connect's service. Due to the recent merger, businesses will have access to a variety of plans, and sales representative assured us that Connect's offering would be able to grow with our business.

Long-term contract: Verizon Connect requires a three-year minimum contract. This is on par with other major companies we reviewed, like Teletrac Navman. If you're running a midsize fleet, this may not be a huge deal. However, if you own a small or very small business and are looking for GPS fleet tracking resources, know that you won't have the same flexibility here as you would with some other services on the market.

Ready to choose a GPS fleet tracking software? Here's a full breakdown of our coverage:

Editor's Note: Looking for information on GPS fleet tracking systems? Fill out the below questionnaire to be connected with vendors that can help.

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Matt D'Angelo

Matt D'Angelo is a B2B Tech Staff Writer based in New York City. After graduating from James Madison University with a degree in Journalism, Matt gained experience as a copy editor and writer for newspapers and various online publications. Matt joined the Purch team in 2017 and covers technology for Business.com and Business News Daily. Follow him on Twitter or email him.