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Best Video Conference Services of 2020

Chad Brooks, Staff
Updated: September 9, 2020

Update: This page has been updated to include information about how a number of video conferencing services now integrate with Facebook's Portal devices. Learn more by scrolling down to the Video Conference Service Features section.

The rise in remote work has made video conferencing systems a necessary tool for many businesses. The best systems have a quick learning curve, are affordably priced and include all of the necessary tools to hold productive meetings. To help you find the right one, we researched more than 30 options, looking at factors such as price, how easy they are to use and how many participants each meeting can hold. 

Our top recommendations for video conference services are below, but if you want to take a step back and learn more about the ins and outs of video conferencing, read our guide to choosing a video conference service.

Our Best Picks

Here is a roundup of our 2020 best picks for video conferencing services and an explanation of how we chose them.

Smaller Businesses

Best for Smaller Businesses
Key features: Unlimited meetings, screen sharing, dial-in lines, meeting locks, recording


Best Overall
Key features: HD voice and video, screen sharing, group messaging, whiteboard, recording


Best for Integration
Key features: Polls and surveys, screen sharing, whiteboarding, text chat platform

Cloud Collaboration

Best for Cloud Collaboration
Key features: Access to Webex Teams, HD video, web app, screen sharing, recording

Editor's Note: Looking for a video conferencing solution? Fill out the below questionnaire to be connected with vendors that can help.


Smaller Businesses


GoToMeeting is an excellent video conference service for smaller businesses. While the solution allows you to host meetings with up to 3,000 people, depending on the service plan you select, only 25 of those attendees can be on a video stream at one time. This is why the service is a better fit for smaller businesses that don't host large conferences.

The host has total control of the meeting. Besides being able to mute and unmute participants, hosts determine which attendees can have their video feeds on. If all 25 feeds are being used and someone off camera needs to be switched on, the host can easily do so by turning off someone else's feed.

This video communication software is also chock-full of valuable features and tools, including screen sharing, recording, drawing tools, meeting locks, transcriptions and messaging.

GoToMeeting works on desktop apps, mobile apps and web browsers. The software is simple to use. You can host instant meetings or schedule them for later, and its integrations with Outlook and Google Calendar allow you to schedule meetings directly from those programs.

The high-definition video stream makes for crystal-clear pictures during meetings. There is also a chat feature that lets attendees communicate with each other without interrupting the speaker.

GoToMeeting has a 14-day free trial and three service plans. The Professional plan is $14 per host per month, while the Business plan is $19 per host per month. You need to contact GoToMeeting directly for a custom quote on the Enterprise plan, which ranges from $18 to $47.20 per host per month. Each plan is slightly discounted if you pay annually. The plans differ in the included features and how many attendees you can host.

GoToMeeting provides customer support 24/7. In addition to personal support from customer service representatives, the GoToMeeting website features helpful training documents and videos with useful tips on how to use the software.
Read our full review of GoToMeeting




Zoom is our choice for the best overall video conferencing service. It offers services and plans that can fit into the budget of all businesses. The platform is easy to use and provides a wide range of features and tools that allow you to host constructive meetings.

What makes this software especially appealing is that everyone attending a video meeting can have their HD video feed and webcam on at the same time. Many other video conference solutions limit the number of video feeds that can be on simultaneously.

Zoom is an extremely feature-rich video conference service. Among its more valuable features are active speaker views, telephone dial-in numbers, meeting recording, screen sharing, group messaging, and integrations with Chrome and Outlook. Other tools include the ability for meeting participants to "raise their hand" to ask a question without interrupting, the option to designate another employee who can schedule meetings for you, and high-definition video and gallery views that allow you to see all of the other meeting attendees at one time.

Zoom is simple to set up and use. There are desktop apps for Mac and Windows computers, as well as mobile apps for iOS and Android devices. Hosts can start an instant meeting or schedule one for a later date. Meetings can be scheduled directly from the Zoom app, or from an Outlook or Chrome extension. Attendees simply have to click on a link to join a meeting.

We were impressed with Zoom's customer service. We received excellent support over the phone and liked that the Zoom website is filled with valuable training guides and videos.

This video conference solution has both free and paid plans. The paid plans range from $14.99 to $19.99 a month per host.

August 2020: Zoom has expanded its geographic coverage to 25 countries and territories. Zoom Phone, a cloud-based voice offering first introduced in 2019, is now available via a new simplified voice service plan for global businesses. Customers can migrate from their legacy phone systems and consolidate their business communications.
Read our full review of Zoom

Microsoft Teams



Microsoft Teams is ideal for businesses that want a platform that easily integrates with the other programs they use, especially Office 365 users. Microsoft Teams is included in your subscription, so in addition to the video conferencing system, you get access to Microsoft Office's most popular programs – such as Word, Excel and PowerPoint – for no additional cost.

Small businesses have three paid plans to choose from. The plans range from $5 to $20 per user per month with an annual commitment. All of the plans allow you to host meetings with up to 250 participants. There is a free version of Teams, but it only lets you host one-on-one video calls, not conferences with multiple attendees.

The video conferencing features include options to create polls and surveys, share your screen, and work on a digital whiteboard. In addition to video conferencing, Microsoft Teams allows for collaboration among employees. The service includes a text chat platform, audio call capabilities and a way to share files.

You can host meetings from a desktop or mobile app. Once you join a meeting, participants have the option to turn their cameras and microphones on or off. While in the meeting room, each user can also share their screen or hang up.

The Microsoft website features a number of helpful documents and tutorials on how to use the Teams video conferencing system.
Read our full review of Microsoft Teams

Webex Meetings

Cloud Collaboration


Webex is an ideal video conference service for cloud collaboration. Users have access to two different platforms: Webex Meetings and Webex Teams.

Webex Meetings is a sophisticated video conference solution that allows you to host meetings with up to 200 people, depending on the service plan you select. Plans range from $14.95 to $29.95 per host per month. You can save 10% by paying annually instead of monthly.

What's nice about Webex is that, while the plans differ in how many people can attend a video meeting at one time, all of the service's features are included in each plan. Other video conference software we evaluated had multiple service plans that each included different features and tools. Webex Meetings includes HD video, speaker views, screen sharing, recording, and integrations with Microsoft Office, Office 365, Outlook and Google Calendar on all plans.

In addition to Webex Meetings, all users can access Webex Teams, which is an app for continuous teamwork with video meetings, group messaging, file sharing and whiteboarding. This platform is designed as a space for employees to work together, while Webex Meetings gives you the freedom to host video meetings with those inside and outside your organization.

You can sign up for Webex completely online and access the software in several ways. It has a desktop app for Mac and PC systems and a mobile app for iOS and Android devices. Additionally, there is a web app that allows you to access the full software from any browser. This means anyone can quickly join a meeting without downloading the desktop or mobile app.
Read our full review of Webex Meetings

Cost of Video Conferencing Services

Depending on your company's needs, you can access video conferencing services for a relatively small investment. Most video conferencing solutions charge a per-host fee, so you don't necessarily need a license for everyone in your company. You only need multiple licenses if you plan to host multiple meetings at the same time. There is no cost for those just joining a meeting. 

While some companies offer free versions of their systems, paid offerings typically cost $10 to $30 per host per month. Many video conferencing service providers offer multiple plans that differ in the number of participants that can join a meeting and how many features are included.

Free vs. Paid Plans

Many video conferencing service providers offer both free and paid plans. There are several differences (besides the price) between these types of plans. 

Free plans often limit how many people can join your meeting and how long your conferences can last. For example, some providers cap the number of attendees on free plans at around 25 or 30. Most free plans also limit how long your meetings can last. Zoom, for instance, has a 40-minute time limit for each meeting on its free plan. 

Most paid plans have higher caps on the number of participants in each meeting. This can range from 100 to a few thousand. Paid plans also don't restrict meeting length. 

Features is another area where these types of plans differ. Free plans typically have limited features, while paid plans offer more robust sets. Customer service options are also limited with free plans. You may only be able to reach out for support through an online help ticket. Paid plans, on the other hand, often offer 24/7 phone support. Some even provide a dedicated customer success manager for your business depending on the service plan you choose.


Depending on how you choose to operate your video conferencing system, you may need additional equipment. If all you want to do is host and join meetings from your desktop or laptop computer, you don't need any other equipment as long as your computer has a built-in camera and microphone. If it doesn't have those, you can buy small cameras and microphones for less than $50 each. 

The larger costs come when you want to turn a space in your business, like a conference room, into a dedicated place to host video conferences. For this, you will need cameras, microphones, speakers and monitors. 

For quality HD cameras, you can expect to pay anywhere from a few hundred dollars to more than a thousand. The more expensive options can pan and tilt and zoom in on the person speaking. 

Microphone and speakers are typically combined in one device. These range from about $50 to a couple hundred dollars, depending on the size and model you choose. Monitor prices vary greatly by size.


Some video conferencing services offer complete packages of all the equipment you need.

Video Conference Service Features

When choosing a video conference service, you should look for certain features before making a buying decision.

Meeting Participants 

You want conferencing software that can support the top number of users you'll have in a meeting at one time. Some services limit the number of attendees to under 10, while other providers have solutions that can accommodate several thousand at one time.

Video Stream 

In addition to limiting the number of users in a virtual meeting room at one time, some services cap how many video streams can be on simultaneously. If you want everyone in your meeting to be on camera, make sure the video conference service you choose can support that number of video feeds.

Video and Audio Quality 

Does the video service provide HD video feeds? You likely don't need production-grade video, but you also don't want a grainy or blurry video feed. The video quality should be good enough that it isn't a distraction to those on the other end of the line. 

In addition, you want a service with high-definition audio quality. If those in the meeting can't hear you, the high-quality video won't make much difference. Make sure the audio and video feeds are in good working order before choosing a conferencing system.


While you may prefer everyone to join your meeting by video feed, that might not always be possible. For those times, you want a conference service that gives participants the option to join by phone so they can at least hear the audio.

Screen Sharing 

A huge benefit of cloud-based video conferencing is the ability to share documents, spreadsheets, presentations or anything else you have stored on your computer. Most services allow the meeting's host to share their screen, and some services allow anyone in the meeting to share their screen too.


A video conference service that integrates with your online calendar or email client makes scheduling video meetings simple. When a meeting is scheduled, directions for joining the meeting are automatically uploaded into an email that goes out to invitees, and details of the meeting are also placed on your calendar.

Video Conferencing Apps 

Being out of the office should no longer be an excuse to miss a video call. Most video conference solutions have mobile applications for iOS and Android devices so attendees, even the host, can join a meeting from a smartphone or tablet.

Room Systems 

While joining a meeting from a computer or mobile app is convenient, your business may need a video conference service that allows you to use an entire conference room for video calls. Some video conferencing services provide the equipment – like cameras, microphones, speakers, monitors and software – needed to host these meetings in a conference room.


There are times when someone can't make an important meeting. Most conferencing systems can record meetings to be watched later. Some services store the video chat recordings in the cloud, while others require you to store them on your own devices.

Instant Messaging 

Some conferencing software allows you to send written messages to those in the meeting. This can be helpful if you want to ask a question without interrupting the speaker.  

Other features businesses may want to look for in a video conference service are the ability to lock a meeting once it has started, whiteboarding tools to allow employees to collaborate, remote access via mobile apps, group chat, custom branding, the ability to join a meeting via web browser (without downloading special programs or software), and the option to let multiple people host a meeting at one time.

Facebook Portal

September 2020: Some video conferencing services now integrate with Facebook's Portal smart devices, which include the Portal Mini, Portal, and Portal+. Zoom, GoToMeeting, Webex, all of which are among our best pick selections, as well as BlueJeans, integrate with Portal devices. According to Facebook, the new integrations are designed to help customers get more out of their meetings. "With Portal as a dedicated screen for your video calls, it’s easier to be present with your co-workers, and you're freed up to take notes or access more information on your computer."

The Portal devices feature a Smart Camera that always keeps you in the frame, as well as Smart Sound that minimizes background noise for call participants.


Benefits of Video Conferencing

Video conferencing provides a number of advantages to businesses. One major plus is that they help team members feel more connected, particularly those who work outside the office. This has become especially important as remote work has increased in many organizations.  

Instead of employees just listening in on a conference call or sending emails back and forth, HD video conferencing allows participants to see their colleagues face to face and participate in a meeting as if everyone were sitting in the same room. That face time can be especially valuable for remote workers.  

Video conferencing also helps businesses establish better relationships with customers. It often isn't practical (or financially prudent) to travel to see every customer or client each time a meeting is necessary. Video conferencing services let you share presentations and answer questions essentially face to face, just as if you were in their office. Connecting in this manner can help you build and strengthen relationships with your clients. 

As video conferencing systems become more sophisticated and easier to use, many organizations are realizing that becoming a remote company is a real possibility. Instead of businesses spending money on overpriced office space, video conferencing allows them to invest that money elsewhere while still keeping a productive team in place. 

Video conferencing also allows businesses to hire more remote employees from around the world. Technology that helps keep remote employees engaged allows you to broaden your search for top talent; you aren't limited to candidates in the city where your business is located.

Community Expert Insight

As part of our research, we reached out to video conferencing system users to learn which systems they find most valuable and what they like about them. The majority of the 50-plus people we heard from use Zoom and said they like how it operates and what it has to offer. 

Ty Stewart, CEO and president of Simple Life Insure, has been using Zoom for years and is pleased with the service it provides. 

"I've used other conferencing services in the past, like Google Hangouts and Skype," Stewart told Business News Daily. "I think Zoom provides a more elegant solution for businesses, and I've found it to be more reliable." 

His favorite aspect of the platform is the waiting room, which allows him to stay in his conference room for back-to-back meetings without worrying about the next person he is meeting with interrupting his current conference. 

"When the next person arrives, I get a notification that they're waiting, and they're not admitted to the room until I accept them," Stewart said. "I can also reject new participants." 

Miranda Horvath is a massage practitioner with her own small practice and an online consultant for other small practice owners. She uses Zoom and loves that it offers flawless communication, easy-to-follow instructions, and clear links and features for the calls. 

"I had several dropped calls using Skype with clients, and it looked unprofessional, so I moved away from using it," Horvath said. "The only feature I wish Zoom had was to be able to upload your call recording directly to Google Drive or Dropbox, instead of it downloading to your computer, and then having to upload to my G-Drive. It's just an unnecessary two-step process." 

Deborah Sweeney, CEO of MyCorporation, is also a fan of Zoom. She likes that it allows her to conference with so many people at one time, and she appreciates the reliability. 

"The video quality is also extremely clear and does not freeze up," Sweeney said. 

Kayla Cartwright, senior consultant at Adaptovate, uses several different video conferencing platforms, including Zoom, Microsoft Teams and Google Hangouts. In her opinion, Google Hangouts is the easiest to use. 

"I would recommend [Hangouts] for small-group conversations," Cartwright said. "The screen and sound quality are generally strong. As an added feature, if using the entire G Suite and Google Calendar, you can automatically add a Google Hangouts link to any event invitation for easy access, and the invitation will automatically add a Hangouts link and dial-in information."   

Cartwright said Microsoft Teams is newer to her organization, but she appreciates some of its unique features. 

"When [Teams is] installed as an app on your computer, you can easily see your entire calendar at a glance, quickly direct-dial or direct-video other users without setting up a preexisting link/line, and share either your entire screen set or a specific, single application at one time," she said. "Asynchronous chat is also embedded into the app, as is an easy meeting-recording feature."

Our Previous Best Picks

At Business News Daily, we are dedicated to finding the best products and services for small businesses. We know that your time is limited, and we invest hours into research and testing so you feel confident about our recommendations.  

Each year we update our best picks, investigating new changes and companies in the industry, and we thoroughly scrutinize both new and preexisting products and services. Our process also involves revisiting companies we previously selected as best picks to evaluate whether they still are the best in their category.  

In addition to our video conferencing recommendations this year, we've provided reviews of companies that were previously best picks:

ClickMeeting: Best Overall Video Conference Service
Join.me: Best Video Conference Service for Many Participants
Amazon Chime + Vonage: Best Cloud-Based Video and Phone Conferencing
Collaboration Tools

Our Methodology

To help you find the right video conferencing platform, we researched and analyzed dozens of options. Here is an explanation of how we arrived at our 2020 best picks for video conferencing services.

Locating the Best Services

To select the best video conference services for businesses, we created a list of more than 30 reputable companies based on our own research and other online reviews and rankings.

Choosing the Best Services

From there, we eliminated vendors that emphasize video conferencing hardware rather than a complete service, since hardware is typically more expensive and becomes outdated quickly. We also eliminated vendors that offer hardware to be used with another service's software.

Researching Each Service

After some initial research into all of the vendors, we cut our list down to 10 finalists: 8x8, Amazon Chime, Highfive, GoToMeeting, Intermedia, RingCentral, Skype for Business, Webex, Zoho and Zoom. Next, we thoroughly researched each vendor, read user comments, reviewed Better Business Bureau ratings and complaints, and tested out services when free trials were available. After narrowing down the list to our final contenders, we contacted each company, posing as business owners and asking questions to get a feel for their customer service. Our process involves putting ourselves in the mindset of a small business owner and gathering the data that would be readily available to such an individual.

Analyzing Each Service

To determine our final choices, we evaluated each service from this short list based on the number of meeting participants it supports, number of video feeds allowed at one time, ease of use, features, cost and customer service.

Video Conference FAQs

What is the difference between video conferencing and web conferencing?

While there are some differences, these services are becoming increasingly similar. Originally, video conferencing companies focused on providing hardware – such as video cameras, displays, microphones and speakers – to be installed in specific conference rooms. Businesses could then hold face-to-face meetings with others who had similar technology installed on their end. Web conferencing focused more on allowing people to hold video calls and online meetings through their computers and mobile devices. 

Today, many video conferencing services also allow for web conferencing and give users the freedom to join from any device. While the companies can still equip conference rooms with hardware to host meetings, much of the service is stored and hosted in the cloud.

What is the biggest video conferencing challenge today?

One big challenge is ensuring there is enough internet bandwidth to support these types of services. Businesses today rely on the internet for a host of needs. Besides searching online and accessing critical programs like Microsoft Office and G Suite, some businesses use the internet to run their phone service and process credit card payments. Adding video conferencing into the mix puts another large strain on bandwidth use. 

To get the most out of your video conferencing service, you must factor in how bandwidth is being used for your business's other online needs. When determining how much bandwidth you need, take all of the uses into consideration and plan appropriately.

Security is another concern. Because important meetings can be recorded and potentially sensitive files can be shared back and forth, businesses can't afford to use video conferencing services that don't employ the most up-to-date security protocols.

What is the best free video conferencing software?

While you can find paid plans for relatively cheap, if you don't need all of the tools and features the paid services offer, you may be better off with a free plan. If you are in search of free video conferencing software, you have a host of options. 

Skype is one free option. With it, you can make group video calls with up to 50 people. Google Hangouts is another video conferencing solution that is free of charge, letting you host video calls with up to 10 people at a time. 

Many paid video conferencing services offer free plans. Zoom, our choice for the best overall video conferencing service, has a free plan that includes a wide range of features and allows you to host conferences with up to 100 people. The only drawback to this option is that you are limited to 40-minute meetings. 

Webex is another one of our best picks that offers free service. You can host meetings with up to 100 people, and there are no restrictions on how long your meetings can last.

What are the advantages and disadvantages of video conferencing?

There are many advantages to using video conferencing systems. First off, they allow you to meet with a group of people who aren't all in the same location. Unlike a regular conference call where everyone is on the phone, video conferencing brings you all face to face. 

While it doesn't replace in-person interactions, seeing the people you are meeting with, even if it is on a video screen, makes your meetings feel more personable than a phone call. It also forces people to at least attempt to pay attention to the meeting. Unlike when you are on a regular conference call, the other participants in a video conference can see when you are tending to other tasks. 

Besides the ability to meet face to face, video conferencing provides a number of tools to make meetings more productive. One example of this is screen sharing. If you have a document or slide presentation to help make your points, you can share your screen so everyone can follow along. 

You can also record your meetings. If you are making a presentation, the ability to record it so you can loop in those who couldn't attend is a huge advantage to video conferencing. 

One disadvantage to video conferencing is that you are at the mercy of the technology required to run the systems. If your internet connection is weak, it will impact the quality of the call. In addition, not all systems are created equal in terms of how they operate. Some are glitchier or crash more than others. It is critical to look for a highly reliable video conferencing solution. 

What should you look for when putting video communication software to the test?

You should consider several criteria when choosing a video conferencing solution. The first, and possibly the most important, is how easy it is to use. You don't want a video conferencing platform that is frustrating for those hosting or joining a meeting. You want a quick learning curve so users aren't trying to figure out how everything works when they should be focusing on a meeting. 

You also want a system that offers all of the features and tools your company needs. Not everyone has the same requirements, but at a minimum, you should have a system that offers screen sharing, HD video and high-quality audio. Other features you may deem necessary are meeting recording, dial-in options, and instant messaging with other attendees. 

Another aspect to consider is how many participants the software allows in each meeting and how many of those attendees can be on video at the same time. If you never have large conferences, most of the options on the market will serve your needs. However, if you ever need to host conferences with more than 50 people, make sure the video conferencing solution you choose can fit your needs. Some platforms also limit how many people can be on camera at once, while others allow everyone in attendance to have their camera on. 

Another major consideration, as always, should be price. You want a system that is going to fill all of your needs but not break the bank. There are many affordable options, so choose one that fits within your budget. 

What hardware and equipment is needed for video conferencing?

The equipment you will need depends on how you wish to conduct your video conferences. If you want to use a desktop, laptop or mobile device, you don't need any added equipment as long as each has a built-in camera and microphone. 

However, if you want to turn a space in your office into a room that can support video conferences, you will need other equipment, including a camera, a microphone, speakers and a video monitor. You will also need a console to run the meeting. The consoles allow you to start and end meetings, and give you the option of linking in to share your screen.

Full List
Best Picks

Full List of Video Conferencing Systems

Here is a full list of video conferencing service providers we recommend. This alphabetical list includes our best picks.


GoToMeeting is our choice for the best overall video conference system for business. It blends diverse features, high-quality audio and video, and ease of use.

Microsoft Teams

Microsoft Teams, our best pick for inexpensive video conference services, is a quality conferencing platform that won't break the bank.

Webex Meetings

Webex offers two services in one. There is a video conference platform and an app designed specifically for team collaboration. It's our choice for the best video conferencing service for cloud collaboration.


Zoom blends quality, affordability and a wealth of features to create an intuitive and enjoyable meeting experience. It is our choice for the best video conference service for large audiences.

8x8 Virtual Office

8x8 Virtual Office is a complete business phone and team collaboration suite that includes web conferencing and one-to-one video chat features. While the company's suite of solutions is relatively vast, it is easy to find and navigate the video conference features. 8x8 also maintains integrations with several popular third-party applications, including Salesforce, Microsoft Outlook, Microsoft Office 365, and Gmail.

Amazon Chime + Vonage

Amazon Chime + Vonage combines online meeting software, screen share, remote desktop control and more. It's our choice for the best hybrid phone and video conferencing collaboration tools.


Arkadin is a cloud communications company that implements and manages a variety of video conferencing solutions, among other cloud-based software. From implementation and integration to training and support, Arkadin relieves your company of the heavy lifting associated with getting a video conference solution up and running.

AT&T Collaborate

Collaborate is a highly customizable service from AT&T that can be as limited or as expansive as you choose. Some features of Collaborate are video conferencing, web meetings, screen sharing and even the ability to track employee availability. However, the customizable nature of Collaborate means you'll need to obtain a quote from the company.


AVer specializes in conference room systems, which include cameras, microphones and monitors for your office. If you're happy with your cloud-based video conference service, AVer can augment that system to create a more official conference room experience; it works with almost every video conference solution out there.


BlueJeans offers a fully interoperable system that works across desktop, mobile and room systems. It also streams video and audio in high definition and allows for key features like screen sharing. Interoperability with other systems is where BlueJeans excels.


Cenero's video conference service operates across multiple platforms, including mobile, desktop or conference room systems, and offers high-definition audio and video streaming. As a customizable solution tailored to your business, Cenero's pricing varies based on the specific buildout you choose.


ClickMeeting is our choice for the best overall video conference system for business. It blends diverse features, high-quality audio and video, and ease of use.


eVoice is a virtual business phone and unified communications system that includes video conferencing services. It is available at various price points, which all include valuable features.

GlobalMeet by PGi

GlobalMeet by PGi offers enterprise-grade web, video and audio conferencing in a single platform. The service allows for unlimited meetings with up to 125 participants. Other features include one-click meeting entry, HD video and audio, cloud recording and Microsoft Outlook calendar integration.

Google Meet

If the free version of Google Meet isn't enough for your needs, Google offers its G Suite video conference services, Hangouts Meet, powered by the very same platform. Meet is fully integrated with G Suite, so you can join meetings directly from a Calendar event or email invite.


Highfive is an all-in-one solution that combines a cloud conferencing service with premium meeting room hardware and apps on the web, Windows, macOS, Android, and iOS. Features include unlimited video meetings, minutes and screen sharing, the ability to join by web browsers, unlimited cloud recording, and custom logo and image branding.


Huawei offers a service that can interoperate with many other systems and delivers video and audio in high definition. Huawei takes great pains to ensure its system is redundant and reliable, so you won't have to fear dropped calls or laggy reception.

Intermedia Hosted PBX Software

Intermedia AnyMeeting video conferencing service that allows for up 12 participants on webcam at one time. Among the available features are unlimited meetings, the ability to join via web browsers, VoIP calling, meeting chats, meeting recordings, custom branding and integration with more than 1,000 apps.


Join.me blends quality, affordability and a sizable meeting room to create an intuitive and enjoyable meeting experience for the user. It is our choice for the best video conference service for multiple participants.


What sets Kinly apart is its superb customer and technical support. The company, which was formed in 2018 from a merger of Viju and VisionsConnected, works with you to create a system that serves your specific needs, including what kinds of hardware to select for your conference room. If you're looking for an expert partner to walk you through the process, Kinly is a strong choice


Lifesize is a highly interoperable system that brings together a wide array of features and high-quality streaming to create a very positive user experience. Lifesize is also able to directly integrate services like Skype for Business.


Logitech is primarily focused on creating conference room hardware to enhance your office's video conference experience. While Logitech doesn't offer video conference software itself, the company's products integrate with those of leading software companies


Meetupcall integrates with Outlook to make scheduling conference calls easy. The business offers several features from a user-friendly dashboard to one-touch dial in. To see if the service works for your business, you can schedule a 15-minute demo.


Pinnaca offers a cloud-based video conferencing solution that connects mobile devices and desktops, as well as full conference-room systems. It allows for 25 participants to sit in on a meeting and offers robust technical support.


Polycom, now part of Plantronics, is focused primarily on video conferencing hardware for conference rooms, as opposed to cloud-based software. Overall, these enterprise solutions are geared toward large companies rather than small businesses.

RingCentral Meetings

RingCentral offers video conferencing as part of its business phone system, RingCentral Office, and as a stand-alone service, RingCentral Meetings. Among the video conferencing features available in both options are unlimited one-on-one meetings, screen sharing, reporting, whiteboarding, annotation, recording and integration with Microsoft Outlook.

Select Communications

Select Communications offers a wide selection of communication services, including video conferencing. The high definition services are available on computers or in rooms. The company's video conferencing allows for mobile users to participate on all video sessions. The company provides all equipment including cameras and full conference room video setup.


Vidyo offers a high-quality video conferencing system that works across all major platforms and is highly interoperable with other conferencing systems. The platform is highly customizable, which allows you to tailor Vidyo to your organization's specific needs.

Zoho Meeting

Zoho Meeting is a versatile solution for video conferencing and webinar needs. It is hosted entirely on a web browser, meaning hosts and participants don't have to download and install the software. Every one of its features is available on all pricing tiers, so every paid subscriber had access to the full Zoho Meeting experience.

Editor's Note: Looking for a video conferencing solution? Fill out the below questionnaire to be connected with vendors that can help.

Chad Brooks
Chad Brooks, Staff

Chad Brooks is a Chicago-based writer and editor who has spent more than 20 years in media. A 1998 journalism graduate of Indiana University, Chad began his career with Business News Daily in 2011 as a freelance writer. In 2014, he joined the staff full time as a senior writer. Before Business News Daily, Chad spent nearly a decade as a staff reporter for the Daily Herald in suburban Chicago, covering a wide array of topics including local and state government, crime, the legal system and education. Chad has also worked on the other side of the media industry, promoting small businesses throughout the United States for two years in a public relations role. His first book, How to Start a Home-Based App Development Business, was published in 2014.