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TextMarks, our pick for the best customer service, is an accessible and easily customizable platform for businesses to successfully implement mass SMS marketing and communication campaigns.
SimpleTexting is a straightforward SMS service that connects you to your customers. It offers helpful tools, an easy-to-use dashboard and flexible plans.
Textedly offers text messages services with features like scheduled messages, mass group texting, built-in link sharing and automatic text replies. Pricing varies depending on the package you select....
Time and attendance software reduces shift planning errors and lowers your labor costs – and it’s often easy to use.
Time clock rounding can ease your payroll calculations and prevent employee time theft, but it can be risky, even if it's done legally.
You should learn to manage your employee attendance, since it affects your overtime pay, your customers' experience and your overall finances.
Hubstaff is an employee monitoring software solution focused on time-tracking and productivity monitoring. Its tools help keep employees on task and allow managers to better prioritize the most...
What is a B2B business? This guide includes all you need to know about a business that primarily provides goods or services to other companies.
The FDCPA is a federal law that protects consumers from predatory debt collection activities.
This guide includes eight of the most popular project management apps for small business.
Need help writing your own self-assessment for a performance evaluation?
Businesses that practice corporate social responsibility aim to improve communities, the economy or the environment.
Making sure your customer service team feels empowered to get their work done is critical to their success.
Feedback surveys offer customers and employees a way to provide both positive and negative feedback that businesses can use to improve.
Before you start conducting background checks on new hires, be sure you are complying all federal and state screening laws and regulations.
Project management software can be a valuable tool for small businesses to keep assignments both on track and on budget.
Your employees deserve more than a "thank you." Here are some creative ways to show your appreciation.
You can fire someone at will in most states, but there are disadvantages to doing so. Having a termination policy can help.
Professional development shouldn't stop just because someone lands a good job at your company. Here's how to encourage it in the workplace.
Learn what the most common leadership mistakes are and how to fix them.
Follow these six steps to help your business stay HR compliant.
Learn what OSHA Form 300 is and how it applies to your business.
Knowing your business's managerial structure is important for maintaining order.
Maternity leave is an important policy for attracting and retaining talent. Here's how to create your own policy.
Learn what a floating holiday is and how it can benefit your company.
Learn how millennials have influenced the workplace and their current role in today's workforce. It's important to know the best ways to manage them.
Engaged employees offer a lot of benefits to your business. Here's how to get them there.
Employee performance evaluations provide important information about how your employees are doing, and enable you to support them as needed.
Learn how to improve your organization by creating a diverse and inclusive workplace.
Employee monitoring technology is becoming more common in the workplace. Before you install it, be sure you know the laws surrounding its use.