Knowing what your employees can and cannot do is an essential part of running an efficient workplace. While watching them perform on a daily basis gives you some insight, it doesn’t always tell the whole picture. With performance management software, you can identify key data points to get a better idea of your employees’ strengths and weaknesses. When used correctly, performance management software can add a lot of value to your business.
In most HR departments, the push for actionable workplace data is constant when it comes to talent management. Though filing cabinets filled with employee evaluations, internal advancement trajectories, payment information and other sensitive data were the norm not too long ago, today’s human resources departments use employee performance management software to help simplify the performance appraisal process and goal setting. Below are some of the benefits that this kind of human resources software can provide:
More efficient HR. HR can come with some level of tedium. As paperwork takes over, organization becomes paramount. With the advent of digital file management and searchable databases on nearly anything with an internet connection, employee performance management software allows your HR team, managers and employees to understand exactly where the latter’s place is within the community.
Employee performance management software efficiently collects data to help ease some of the burdens on your HR team. It can free them up to analyze that data so they can provide better and more objective constructive employee feedback. [See related article: Best Document Management Software and Systems of 2023]
Motivational information. Today’s workforce craves continuous feedback. According to recent polling data conducted by OfficeVibe, 28 percent of respondents felt feedback was “not frequent enough to help them understand how to improve,” while 23 percent reported feeling unsatisfied with the frequency of feedback coming from their direct manager.
Understanding where they’re excelling and what areas need improvement can be a huge help to employees. When they know exactly how they’re doing, employees can ultimately feel motivated to do better. If that sounds like your workforce, an employee performance software suite could help ensure employees receive real-time feedback on a more granular and consistent basis.
Understand your employees’ strengths and weaknesses. No two employees are the same — while some are great at one aspect of their responsibilities, others may fail to meet your company’s standards in that area. When managers are able to examine individual performance data, they can quickly find areas where employees excel and place them in positions that allow them to capitalize on their strong suits. This results in more positive outcomes.
Similarly, some employees tend to lag behind their colleagues. Just as with employee strengths, employee performance management software suite can quickly identify weaknesses. Ideally, once employees learn of their inefficiencies, they work to adjust them.
Incentivize good performance. Performance management software suite helps managers identify employee goals set during review cycles and compare them to organizational goals and values. When the company is looking to reward employees, this type of performance management solution makes finding exemplary workers a faster and simpler process.
Joe Wilson, a senior career advisor at MintResume, said performance management software has become increasingly beneficial to small businesses given the trend toward remote work for many Americans.
“More and more, companies are now relying on performance management software to help keep their businesses on track,” he said. “Performance management software can help employees from every function pull together towards achieving their individual, departmental and company objectives.”
Identify problem employees. Every workplace has a problem employee. Whether it’s through complaints from their colleagues or consistently poor performance, your HR team and managers need to quickly find problem employees before things fester.
Employees who fail to improve run the risk of dragging the rest of the team down. The ability to locate bad employees and remove them from the equation can be a huge boon to the bottom line.
Employee performance management software helps businesses in several ways, including providing for simpler appraisal processes, better employee morale and a more tailored work environment for all involved.
While understanding the benefits of employee performance management software is important, you need to have a clear picture of exactly what it is and how it performs before you move forward.
At its most basic, employee performance management software, otherwise known as employee performance management tools, is a digital tool or set of tools for managers to track how well employees perform their jobs. Numerous data points are used to determine an employee’s effectiveness within the company. These form a comprehensive profile that can be referenced at a moment’s notice when making key staffing decisions.
By collecting and studying the data found within an employee performance management system, each employee can be compared to the company’s expectations, values and goals to ensure only the best candidates remain on staff.
It’s best to think of employee performance management software as the sum of its parts. Each platform has different functions that come together to help track an employee’s effectiveness. Everything is digitally collected and managed either on a local server or through a cloud-hosted service. Typically considered a single part of a larger human capital management solution, employee performance management software helps quantify important workplace data.
For example, an annual performance review is a great way to check on a worker’s competency, but those only happen once a year. More granular data collected on a more frequent basis can help employees improve their performance throughout the year, bringing more productivity to the company and increasing overall morale.
At the same time, an employee performance software suite could help managers use pertinent information on whether an employee should be up for a promotion or to see if their lagging performance warrants finding a replacement.
By moving the collection of your staff’s progress from yearly performance reviews to a more consistent flow of information, an employee performance software solution streamlines the performance management process.
Schedule more frequent data collection and discussions to address any negative trends in employee performance before they become larger problems.
Scores of employee performance management software options are available — so many that it may be hard for you to find the right one for your small business. Here are some of the best options to consider.
Sporting an open API to facilitate the integration of third-party applications, BambooHR is an intuitive solution that doesn’t need additional human capital management software to run. BambooHR’s flexibility and easily understood interface lends itself well to the idea that a piece of employee performance management software should make finding relevant data quick and easy. [See our BambooHR review.]
If your business has already done some growing up from its startup days and you consider your needs a little more in line with midsize or enterprise businesses, UKG Pro (formerly UltiPro) is our pick for your situation. This is a full human capital management suite that comes with other modules to boost your performance management capabilities. With a highly customizable, yet intuitive interface, UKG Pro can also integrate into your existing HR software. Accessible through numerous platforms, UKG Pro lets supervisors, managers and employees access the system to offer or receive 360-degree feedback. This solution can also come with succession planning and employee development modules as add-ons that come with an additional price tag.
Built from the ground up as a performance management solution with employee improvement at the forefront, Lattice Performance Management comes with the tools needed to provide in-depth reviews, consistent feedback and goal management. Complete with an intuitive, customizable system, Lattice can help ensure meetings produce a meaningful dialog with employees and help your company recognize key wins.
Like similar solutions, Reflektive aims to help companies better collect and understand data regarding their employees’ value as individual members of the team. The company estimates that its goals platform can “increase performance by 3x” by providing better alignment within the company. Reviews and check-ins, support for better one-on-ones, and “performance and talent calibration” are some of the features offered in Reflektive’s performance management suite.
BambooHR, UKG Pro, Lattice Performance Management and Reflektive are a few of the numerous employee performance management software solutions available for businesses today.
Performance management should be an ongoing process throughout the employee lifecycle. Using the right performance management software helps you make data-driven decisions about employee development, organizational goals and business growth.
Casey Conway and Sammi Caramela contributed to this article. Some source interviews were conducted for a previous version of this article.