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TSheets Review

Best Time and Attendance System for Businesses with a Mobile Workforce

A Business News Daily Review

Product and service reviews are conducted independently by our editorial team, but we sometimes make money when you click on links. Learn more.

After conducting extensive research and analysis, we recommend TSheets as our 2018 pick for the best time and attendance system for businesses with a mobile workforce. To understand how we selected our best picks, you can find our methodology and a comprehensive list of time and attendance systems on our best picks page.

Remote clocking options: TSheets offers remote employees many options for clocking in and out. With this system, on-the-go workers can use laptops, mobile apps, telephones, text messages or Twitter to record the hours they work each day.

Mobile app: The TSheets mobile app, available on iPhones and Android devices, lets employees clock in and out, track the time they work on specific projects, view their timesheets, and see which of their co-workers are also working. Additionally, employees can use the app to see their schedules, receive notifications of schedule changes and ask for time off.

Mobile employee tracking: The mobile app also tracks remote employees' locations throughout the day. Besides logging exactly where employees are when they clock in and out, the mobile app records their specific location every 10 minutes.

Editor's note: Looking for information on time and attendance systems? Use the questionnaire below and our vendor partners will contact you to provide you with the information you need: 

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Clocking in and out: Time and attendance can be tracked and managed for those who work inside the office as well. With this system, employees can clock in and out online from any computer. TSheets gives employees the option of punching in and out in real time or manually entering their hours each day.

TSheets kiosk: Instead of using a traditional timeclock, employers can set up the kiosk in a central location inside their business on any internet-connected computer or tablet. Employees can use it to clock in and out using a four-digit PIN.

Alerts: To help you avoid overtime costs, you can create alerts that notify you via email, text message or Twitter when workers are closing in on the end of their shifts. Additionally, you can send automatic alerts via email, mobile push notifications or text messages to employees to remind them to clock in and out.

PTO management: TSheets tracks vacation, sick-day and holiday accruals for every employee.

Scheduling: The scheduling software allows managers to build and share schedules with employees and to assign jobs and shifts. Employees can see the latest schedule in real time by logging in to the system or on the TSheets mobile app. They can add their schedules to any calendar app that supports iCal. This includes any iOS, Google or Outlook calendars.

Cost: For businesses with fewer than 100 employees, there is a $20 monthly base charge, plus $5 per employee. Businesses with more than 100 workers pay the same $5 per employee, but the base fee is $100 a month. These prices are all based on monthly payments. However, if you pay for a whole year in advance, you save 20 percent. Access to the scheduling software is an extra $1.25 per user per month.

Easy to use: TSheets is a cloud-based service that doesn't require any hardware or software to install or maintain. You can access the system online from anywhere. The online portal is easy to navigate, with each section clearly labeled.

Integrations: TSheets has built-in integrations for a number of payroll, accounting and other popular programs, including QuickBooks, ADP, Xero, Sage, Gusto, Square, Expensify, Namely, Rippling, simPRO, TravelBank, Justworks, Wagepoint, Breezeworks, Qvinci, Reckon, PaymentEvolution, Karbon, Knowify, Flint, Results, Activehours and Cougar Mountain.

Employee self-service: Employees can add themselves into the system. New employees automatically receive an email that prompts them to enter their own details. They create their own usernames and passwords and view a welcome video explaining some basics about the system.

Customer support: We found TSheets' customer service to be top-notch. To gauge what you can expect from the support team, we called the company multiple times, posing as a new business owner interested in time and attendance systems. Every time we reached out to TSheets, helpful and friendly representatives immediately answered our calls. They answered all of our questions in detail and never pressured us into signing up for the service. Support is available by phone between 6 a.m. and 7 p.m. (MST) Monday through Friday and via live chat between 6 a.m. and 6 p.m. (MST). The TSheets website is also full of helpful resources.

Better Business Bureau: TSheets is an accredited member of the Better Business Bureau with an A rating. As of March 2018, only been five complaints had been filed against TSheets over the past three years.

The biggest drawback to TSheets is that it isn't compatible with traditional timeclocks. While this isn't an issue for businesses that are solely tracking mobile workers, it could be a problem for companies that are also monitoring onsite employees. The TSheets kiosk, however, may alleviate those concerns for employers.

Another potential negative is the number of payroll integrations TSheets offers. Many of the other time and attendance systems we researched have much more extensive lists of payroll programs they connect with for free. However, for a one-time fee, you can configure TSheets' timecards to integrate with any payroll solution that accepts flat files.

Ready to choose a time and attendance system? Here's a breakdown of our complete coverage:

Editor's note: Looking for information on time and attendance systems? Use the questionnaire below and our vendor partners will contact you to provide you with the information you need: 

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Chad Brooks

Chad Brooks is a Chicago-based writer with more than 20 years of media experience. A graduate of Indiana University, Chad began his career with Business News Daily in 2011 as a freelance writer. In 2014, he joined the staff as a senior writer. Currently, Chad covers a wide range of B2B products and services, including business phone systems, time and attendance systems, payroll services, and conference call services. Before joining Business News Daily, Chad spent nearly a decade as a staff reporter for the Daily Herald in suburban Chicago. Chad's first book, "How to Start a Home-Based App Development Business," was published in 2014. He lives with his wife and daughter in the Chicago suburbs.