Business News Daily provides resources, advice and product reviews to drive business growth. Our mission is to equip business owners with the knowledge and confidence to make informed decisions. As part of that, we recommend products and services for their success.
We collaborate with business-to-business vendors, connecting them with potential buyers. In some cases, we earn commissions when sales are made through our referrals. These financial relationships support our content but do not dictate our recommendations. Our editorial team independently evaluates products based on thousands of hours of research. We are committed to providing trustworthy advice for businesses. Learn more about our full process and see who our partners are here.
TimeClock Plus Review
Table of Contents
- TimeClock Plus simplifies the collection and analysis of overtime, break and PTO data, which improves the accuracy of your payroll.
- Businesses can choose from an impressive range of log-in hardware for their setup, including a biometric reader that can check staff health in more controlled or compliance-sensitive environments.
- TimeClock Plus offers hundreds of third-party app integrations as well as connections to over 800 payroll vendors.
- The firm doesn’t offer transparency with its service or hardware pricing, making it hard to compare with competing companies.
- While we like the level of customization options, new users will have to navigate a learning curve.
- The knowledge base is extensive but poorly organized, making it hard for users to find clear answers to specific setup or troubleshooting questions.
- TimeClock Plus Software (previously known as TimeClock Plus) offers several time clock options, including web browsers, mobile clock apps, touchless badge readers and biometric clocks.
- TimeClock Plus offers a range of six different services, each targeted towards particular sectors and use cases.
- TimeClock Plus integrates with hundreds of enterprise resource planning (ERP), human capital management (HCM) and payroll tools.
- This review is for business owners, C-suite executives and HR professionals who are considering TimeClock Plus for their time and attendance system.
TimeClock Plus Software (previously known as TimeClock Plus) is a cloud-based time and attendance management system primarily designed for midsize and large enterprises. It offers a full-featured time, attendance, reporting and scheduling solution, providing visibility into workforce costs and policies. Its flexible range of service and hardware options makes it one of the best time and attendance software platforms.
TimeClock Plus Editor's Rating:
9.4 / 10
- Cost
- 9/10
- Features
- 9.8/10
- Integrations
- 9.9/10
- Usability
- 9/10
- Customer service
- 9.2/10
Why TimeClock Plus Is Best for Scaling Businesses
As a company grows, it often has to switch software providers to improve workplace and operational efficiency. TimeClock Plus scales with an organization, supporting more complex setups, larger teams and, where necessary, greater compliance needs. The platform is particularly suitable for businesses with multiple locations, with optional multilingual support that’s ideal for companies expanding across international borders.
TimeClock Plus has multiple punch-in and time-tracking options, including a web browser, a mobile app and biometric time clocks. TimeClock Plus also offers thermal sensors, which can help confirm that your staff isn’t sick when they clock in. That’s a feature we didn’t encounter in our review of other time and attendance software.
Usability
One aspect many large and growing businesses look for in a time and attendance system is the versatility to handle all of their timekeeping needs, especially as their teams evolve. TimeClock Plus offers a comprehensive platform that tracks when employees come and go, generates schedules and manages paid time off, all of which can greatly simplify the timekeeping process.
The customizable, cloud-based software is relatively easy for employees to use, letting them clock in and out through a terminal, personal computer, or the app on their smartphone or tablet. We were pleased to see how TimeClock Plus updated its mobile app to be more intuitive and user-friendly since our last review. This makes it suitable for companies with mobile workforces, similarly useful to the apps we evaluated in our QuickBooks Time review.
From an administrator’s perspective, TimeClock Plus does have a learning curve. But, in most cases, this is due to the vast number of configurable features and tools. Once you incorporate TimeClock Plus into your time, attendance and scheduling process, you can automate a wide range of functions, thereby saving time and cutting down on manual administrative work. It also offers the most integrations of any time and attendance system we reviewed and works with every major payroll provider.
TimeClock Plus Features
TimeClock Plus has comprehensive features and add-on capabilities. Here are some of the features that we liked the most:
Time tracking | Automate employee time collection with time sheet tools, geofencing and overtime management settings. |
|---|---|
Hardware | Choose time clock options that work best for your team, such as analog or digital versions. |
PTO management | Handle simple and complex PTO with leave-management features. |
Employee scheduling | Create and track staff schedules with shift planning and substitute management tools. |
Reports and dashboards | Catch time sheet errors and use data to improve time tracking and scheduling. |
Time Tracking
As your business grows, it becomes more challenging to track employee hours across locations, salaried and hourly roles, and shifts. While most time and attendance tools assist with time management, we appreciate TimeClock Plus’s level of automation and oversight. Supervisors can set exceptions for individual team members related to overtime and missed breaks. The software also provides overtime management settings, including weighted overtime configurations, overtime thresholds and comp time settings. Managers can also configure forced overtime rules by day, apply exceptions for holidays or consecutive shifts, and adjust how overtime is calculated on a per-employee basis.
TimeClock Plus has time-tracking capabilities for employees who work from home, in the field or at the office. With the TimeClock Plus mobile app, administrators can establish geofences to record where an employee clocks in or out. When I Work offers a similar tool but doesn’t have the advanced job code management and job-costing features of TimeClock Plus.
Hardware
While many TimeClock Plus competitors offer mobile and web-based time clocks, we found that few provide dedicated hardware options. TimeClock Plus has several terminals that support how your staff clocks in and out, including:
- Web clock: Staff can log in and out through a web browser, so you can use a desktop, laptop or device to confirm who’s working and when.
- Mobile clock: Employees install an app on their phones or the company uses a shared tablet to clock in and out of shifts and breaks.
- QR terminal: Companies install a tablet or screen and hold a QR code on their phone or tablet to clock in quickly and contactless.
- Badge clocks: The timeclock reads barcodes, magnetic stripes or RFID badges that staff hold up to a device.
- Thermal clocks: TimeClock Plus offers a unique thermal sensor. It verifies employee temperatures before letting them log in and denies entry if they have a fever. You can use the data to track seasonal trends and anomalies.
- Biometric clocks: A wall-mounted device scans fingerprints to confirm who’s clocking in and stop buddy punching.
Although the platform lacks the photo option that When I Work provides, companies can use the biometric time clocks to scan fingerprints or faces to confirm employees’ identities.
With the ability to mix and match hardware, it is possible to use, for example, badge readers on a factory floor, facial recognition tools in labs and mobile devices for remote staff.
PTO Management
Not all time and attendance services offer leave management, but TimeClock Plus provides tools for tracking vacation and sick-time accruals. It also supports long-term requests, including those related to the Family and Medical Leave Act (FMLA). Employees can request time off online by selecting the date from a calendar, choosing a reason (leave code) and adding an optional description. Managers also complete leave-management processes online, which makes requests easier to track.
Employee Scheduling
TimeClock Plus gives managers strong control over shift-planning through its Advanced Scheduler tool. They can:
- Match shifts to qualified staff
- Block rule conflicts
- Flag coverage gaps
We like how staff can offer, drop or trade shifts themselves through the portal, with the system checking requests before approving the change. The platform also uses forecasting tools to fill shifts with the best-fit staff members.
The shift differentials function sets TimeClock Plus apart from competitors. It lets administrators schedule shifts and account for pay differences among shifts. This is a good solution for companies that offer higher pay for third-shift or weekend work.
Reports and Dashboards
Larger organizations require data for informed decision-making. While most time-tracking tools offer basic reports, TimeClock Plus provides sophisticated analytics and reporting solutions. For example, TimeClock Plus includes pre-built reports across payroll, job codes, scheduling, pay periods, cost codes, accruals, contracts, benefit status, FMLA and more. You simply enter the date range you want to measure and download the report as a PDF, Open XML or HTML file. We like that you can save report templates and automate their delivery, including sending them by email to specific members of your team.
We especially liked that managers at each location can create custom dashboards showing the metrics that matter most. While your HR staff may want birthdays and anniversaries on the screen, your frontline supervisor may prefer to see immediate staffing concerns, like missed logins or conflicting time segments.
TimeClock Plus Pricing
TimeClock Plus provides no pricing on its website for its services, specifically:
Product | What it does | Best fit |
|---|---|---|
TimeClock Plus |
| A good fit for firms with multiple sites wanting accurate time data, consistent rule enforcement together with integration with their payroll system. |
Humanity Schedule |
| Best for businesses where customer demand varies across the day or week, requiring flexible staffing and compliance with labor laws such as rest periods and break rules |
Aladtec |
| Specifically designed for emergency services that need full shift coverage while staying compliant with union agreements and safety regulations |
Humanity Time (previously Timeco) |
| Ideal for small businesses with under 200 staff wanting to streamline time tracking to reduce payroll admin time |
ScheduleAnywhere |
| Useful for teams with fixed or semi-fixed patterns, like hospitals and call centers |
InstaSub |
| Specifically for schools that rely on substitute teachers to manage day-to-day absences quickly and clearly |
The company also gives no indication of the cost of any hardware you wish to add to your system. They do offer a demo but no free trial.
TimeClock Plus Setup
Setting up TimeClock Plus is generally straightforward for simpler installations. If you ordered hardware, you install it, log in to the system, set up your employees and connect it to your tech stack. From there, admins configure the system and then instruct employees how to log in and log out. The only delay for SMBs is likely to be setting the many customization and configuration options to fit your existing policies and processes.
TimeClock Plus plays a very active role for larger clients. They help with hardware distribution and installation (if required), provide your managers with training on how to use the equipment and then support them rolling out training across the business. The company states that typical deployment time for these complex, multi-location implementations rollouts is around 60 days.
TimeClock Plus Customer Service
Like many time and attendance software providers, TimeClock Plus has free webinars, a searchable resource library and other documentation on its website. Most support articles include screenshots to assist administrators in configuring or troubleshooting. TimeClock Plus provides customer support via phone, email, web chat and ticketing.
Technical support is available Monday through Friday between 7 a.m. and 7 p.m. Central time. The company claims the average person gets through to a support agent via phone or chatbot within a minute.
TimeClock Plus Drawbacks
The Humanity Time subscription tier is designed for organizations with under 200 staff. However, for smaller SMBs with simple shift patterns, minimal compliance requirements, and staff who already clock in and out using other business apps, it may offer more functionality than they require unless there’s a clear operational benefit.
TimeClock Plus has an attractive, well-written website but it misses a lot of key details. There’s no published information on subscription pricing or a full list of third-party apps it integrates with. While this does not detract from the system’s many qualities, it makes it harder for firms in the market to compare it against rival platforms.
The extensive knowledge base we mention above would benefit from significant simplification. For example, clicking on “Get Started With Humanity” brings up 61 separate blog posts. For growing businesses without a dedicated HR or IT lead, a more streamlined, step-by-step set of instructions would make it easier to use the system properly and get value from it sooner.
Methodology
We analyzed more than a dozen time and attendance systems to find the best solutions for employers. Our research included hands-on experience through free trials, demos and interactive product videos. When choosing the top use cases for individual tools, we considered pricing, features, usability, customer support and integrations. In this case, we reviewed the capabilities required for scalability, like advanced customization, workforce management analytics and multilocation scheduling.
TimeClock Plus FAQs
Overall Value
We recommend TimeClock Plus for …
- Midsize and large enterprises.
- Companies with complex workforce management requirements.
- Businesses that want a custom time and attendance solution.
We don’t recommend TimeClock Plus for …
- Very small businesses and startups.
- Organizations that are looking for a simple mobile time-tracking app.
Mark Fairlie contributed to the reporting and writing in this article.
