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Consumers and brands can maintain relationships that mimic humanlike relationships.

As a business owner, you need to exercise critical thinking and teach this skill to your team. Learn how to develop and teach critical thinking skills.

Creating an invoice is a simple way to bill your customers and keep track of your accounts receivable. Here's what you need to know to create an invoice.

The average small business can only last 27 days without cash inflows. How long would your company make it?

Business laptops and consumer laptops have hardware and design differences. Learn how to determine if you need business laptops for your company.

Not sure what bonus depreciation is or how to track it? Learn how to claim bonus depreciation for your business assets in this detailed guide.

Businesses can integrate apps with their main CRM software to streamline functionality. Here are the top CRM integrations to consider.  

This guide covers the important steps of implementing a CRM software for a small business.

8x8 is an all-in-one communications platform that's great for international businesses. Find out why, see plan options and get costs.

The blue ocean strategy encourages tweaking your products to push them into their own market with low prices and no competition. Learn its pros and cons.

Understand the challenges and opportunities of doing business in Florida, including the tax laws, access to capital, cost of living, and labor market. 

Check out the answers to these frequently asked questions about self-employed 401(k) plans.

This guide explains the advantages and disadvantages of financing a small business with a credit card.

A 401(k) is a benefit offered by employers that incentivizes employees to save money for their retirement. Here's how to choose one for your business.

Learn what causes employee turnover and how to improve retention.

SQL (Structured Query Language) is a programming language used to communicate with and manipulate databases. Learn its history and when to use it.

Accounts receivable refer to unpaid invoices a business should receive from customers from sales. Learn how accounts receivable affects operations.

Learn how your company can create a better website.

Outsourcing cuts costs for a call center, but at the expense of customer satisfaction. Learn how homeshoring brings call center jobs back to the U.S.

PEOs and insurance brokers can help your business offer health insurance benefits to employees. Find out which option is right for you.

This guide delves into seven lead-nurturing strategies that you can use to connect with your prospects.

Made a mistake at work? Find out how to make amends and move forward without harming your career or reputation.

If your business relies on direct mail or it wants to start relying on direct mail, it's worth investing in small business postage solutions.

Conjoint analysis is a method of product and pricing research. Learn why this market research tool is effective and how to conduct a conjoint analysis.

Learn what sentiment analysis is and how it helps businesses understand what their customers are feeling, which can improve sales and brand strength.

Keeping stacks of business cards in a wallet or purse is no longer practical. Save contact info faster with one of the best scanners for business cards.

A CRM can help a business in many ways, from selling products and services to devising new marketing campaigns. Here are some key benefits of a CRM system.

These 25 crucial CRM software features will help you operate your business more efficiently. Learn about choosing the right CRM solution for your needs.

Salesforce's annual report examines SMB challenges worldwide. See the trends in investment, employees, flex time, technology and security.

Apple co-founder Steve Jobs revolutionized the computer industry. Read Steve Jobs' biography, quotes and an analysis of his leadership style.