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TriNet Review

By Skye Schooley, Business News Daily Writer | Updated May 27, 2020

Thanks to its proprietary PEO platform, vertical customization and industry-first expert support teams, we recommend TriNet as the best PEO for tailored industries in 2020. TriNet can take care of HR functions like your employee benefit administration, payroll processing, workers' compensation insurance, risk management and compliance, retirement plans, and training resources. It's one of the only companies we reviewed that provides industry-specific support teams. Most PEO companies offer a dedicated team of experts to coordinate your services, but by working with TriNet, you'll get experts who are not only knowledgeable in their service field (payroll, HR, etc.) but also have experience in your type of business. This is a valuable feature for a small business that needs targeted assistance. TriNet is accredited by the Employer Services Assurance Corporation and certified by the IRS. 

TriNet

TriNet

The Best PEOs of 2020

The Verdict

TriNet is our choice as the best PEO for tailored industries due to its proprietary PEO platform, vertical customization and industry-first expert support teams.

We chose TriNet from dozens of PEO services. To learn more about how we selected TriNet, you can find our methodology, plus a comprehensive list of PEO services, on our best picks page.

Editor's note: Looking for the right PEO service for your business? Fill out the below questionnaire to have our vendor partners contact you about your needs.

TriNet Pricing and Terms

TriNet's PEO plans are charged on a per-employee basis and customized to match your specific vertical and PEO budget. TriNet requires businesses to have at least five employees to sign up, but PEO plans can easily be scaled from there to adapt to business growth. Instead of requiring long-term contracts, TriNet will work with your business to draw up a contract that fits your needs. You have the option to cancel your PEO plan at any time with a 30-day written notice. 

TriNet automatically bundles payroll, employee benefits, HR and risk mitigation services in its standard PEO plan, but you also have the option to access solutions that are unique to your industry. Every business that partners with TriNet PEO gets access to its intuitive online platform. 

TriNet PEO Features

TriNet offers a full suite of human resources functions, including benefits administration, HR outsourcing, payroll processing, risk management and training resources. 

  • HR administration: TriNet can facilitate various HR tasks, offering employee onboarding, handbook and policy development, workforce reporting and analytics, performance management, employment tracking, recruitment tools, and termination and dispute assistance.

  • Employee benefits: TriNet gives your employees access to a variety of benefits, including medical insurance, vision insurance, dental insurance, retirement plans, health and wellness programs, commuter benefits, auto and home policies, and marketplace discounts.

  • Payroll processing: TriNet has software to support employee payroll and taxes, offering online payroll processing, time and attendance tracking, expense management, W-2 preparation, and tax administration.

  • Risk and compliance: TriNet will help your business stay compliant with federal, state, and industry-specific laws and regulations through workplace safety training, claims management, workers' compensation insurance, OSHA and ACA guidance, and employment practices liability insurance.

  • Employee training and development: TriNet comes with access to its proprietary technology platform that features a learning management system. Your employees can track resources and build on their education over time. You can also use this platform to administer virtual training seminars and tailor training resources to specific employees. 

TriNet Pros

One of this full-service PEO's main advantages is its ease of use. The platform is intuitive and uses proprietary technology to deliver a seamless HR experience for both employers and employees. The online platform integrates all of your HR functions into one place, so you can easily log in to view and modify plan information as needed. 

The company specializes in industry-specific support, customizing its services to match your business's needs, so you'll receive expert knowledge and assistance at the pace you require. TriNet is especially helpful for businesses in architecture, engineering, consulting, financial services, life sciences, manufacturing, marketing and advertising, nonprofit, retail, wholesale, and technology industries. 

TriNet is a top-rated professional employer organization accredited by ESAC, which assesses PEOs on their quality and depth of services. It is also certified by the IRS, which guarantees it is a financially healthy PEO that can provide the services it claims. Although TriNet is not yet accredited by the Better Business Bureau, it does have an A+ rating on the agency's site. 

TriNet Cons

TriNet bundles its PEO plan to automatically include features like payroll processing, risk mitigation, employee benefits, HR administration and technology platform access. Whether this is a drawback depends on your business's needs: It's not a problem if you were planning to use every HR feature anyway, but if you weren't, you may resent having to pay for them. TriNet claims to price its PEO plans based on how you utilize them, though, so if you have unique PEO needs, consult a representative to create a plan that fits your requirements and budget. 

Another minor potential drawback is TriNet's employee minimum. It now requires small businesses to have at least five employees to be eligible for its PEO plan. This is an industry standard that severely limits PEO options for very small businesses. 

Customer Support

TriNet, like many of the PEOs we reviewed, provides a team of consultants and experts to work with you on various HR issues. However, TriNet is one of the few companies we reviewed that offers industry-specific HR management and consulting teams. It can provide teams that specialize in one of many different industries, like the automotive, financial services and healthcare fields. This means you'll have access to experts who know not only about PEO services but how to apply them to your specific industry. 

You have multiple avenues to get in touch with TriNet. It provides support via web chat, email, phone and FAQs pages for quick reference. These support options are, of course, in addition to the ability to reach out to your designated HR consulting team. We interacted with TriNet representatives over live chat, email and phone. All of the representatives we interacted with were both helpful and informative. They provided great information about TriNet and its PEO features and tools.

Ready to choose a PEO solution? Here's a breakdown of our full coverage:

Editor's note: Looking for the right PEO service for your business? Fill out the below questionnaire to have our vendor partners contact you about your needs.

Image Credit: fizkes / Gety Images
TriNet

TriNet

The Best PEOs of 2020

The Verdict

TriNet is our choice as the best PEO for tailored industries due to its proprietary PEO platform, vertical customization and industry-first expert support teams.

Skye Schooley: Staff
Skye Schooley,
Business News Daily Writer
See Skye's Profile
Skye Schooley is an Arizona native, based in New York City. She received a business communication degree from Arizona State University and spent a few years traveling internationally, before finally settling down in the greater New York City area. She currently writes for business.com and Business News Daily, primarily contributing articles about business technology and the workplace, and reviewing categories such as remote PC access software, collection agencies, background check services, web hosting, reputation management services, cloud storage, and website design software and services.