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TriNet Review

Best PEO for Very Small Businesses

A Business News Daily Review

Product and service reviews are conducted independently by our editorial team, but we sometimes make money when you click on links. Learn more.

After conducting extensive research on professional employer organizations, we recommend TriNet as the best PEO service for very small businesses in 2019. To understand how we selected our best picks, you can find our methodology, and a comprehensive list of PEO services, on our best picks page.

Editor's note: Looking for the right PEO service for your business? Fill out the below questionnaire to be connected with vendors that can help.

TriNet's service structure and contract setup make it an ideal choice for very small businesses. Many companies require a minimum number of employees and a long-term contract for small businesses looking to enroll in a full-fledged PEO service, but TriNet is flexible on all these points. It also features world-class customer service and should be considered by any small business owner looking for a PEO service. While TriNet provides the attention and service structure that's ideal for a very small business, it's still a major PEO service provider, so your services will be of the highest quality.

TriNet is one of the only companies we reviewed that provides industry-specific service teams. This is a major advantage for very small businesses. Most PEO companies provide a dedicated team of experts to coordinate your services. By working with TriNet, you'll get experts who are not only knowledgeable in their service field (payroll, HR, etc.) but have experience in your type of business as well. This is a valuable service for a new and expanding company that needs targeted assistance.

You can access all of TriNet's services regardless of how big your company is, even if you have only one or two employees. If you're running a small business, you don't have to worry about maintaining a certain number of people to remain with your PEO. A PEO supplies important services, like HR consulting, that businesses can use at any stage of development. TriNet allows very small businesses the ability to implement PEO services to aid their growth.

TriNet charges on a per-employee basis, so you know how your costs will change if your workforce numbers shift. This per-employee cost is in addition to benefits and healthcare costs. This pricing model is good for very small businesses because costs are more predictable versus the other model, which charges a percentage of your total payroll. Anyone running a very small business knows how precious each dollar is, so this structure provides a flexible PEO environment for businesses to grow.

TriNet doesn't require long-term contracts. You have the option to cancel your service at any time if you provide 30 days' notice. The absence of a formal contract allows even more flexibility: You can terminate your service if your business's circumstances change (which can happen on a dime with very small businesses) without breaking a contract or paying a cancellation fee.

TriNet, like many of the PEOs we reviewed, provides a team of consultants and experts for you to work with on various PEO-related issues. What separates TriNet is that it's one of the few companies we reviewed that offers industry-specific HR management and consulting teams. It can provide teams that specialize in one of many different industries, like the automotive, financial services and healthcare industries. This means you'll have access to experts who know not only PEO services but how to apply them to your specific industry.

TriNet offers a full suite of PEO services, including benefits administration, HR outsourcing, payroll processing and risk management. These are some of its specific services and features:

  • Employee onboarding
  • Workforce reporting and analytics
  • Performance management
  • Employment tracking
  • Recruiting services
  • Workplace safety training
  • Claims management
  • Workers' compensation insurance
  • OSHA compliance
  • Human resources guidance
  • Online payroll processing
  • Time and attendance software
  • Expense management
  • ACA compliance
  • Health and retirement benefits plans
  • Training resources
  • Employment practices liability insurance

TriNet allows access to all of its services regardless of your business's size. Some PEOs we reviewed bump businesses under a certain size down to an administrative services organization (ASO) or HR outsourcing plan. With TriNet, you can get PEO coverage even if your company consists of only one or two people.

It's also a full-service PEO, so you'll have the same access to all the features a larger business would have. This is ideal for very small businesses looking to build out their business alongside certain PEO services.

Support: TriNet provides support via live chat, email, phone and FAQ pages for quick reference. This means you have multiple avenues to get in touch with TriNet. These support options are, of course, in addition to the ability to reach out to your designated HR consulting team. We interacted with TriNet representatives over live chat, email and phone. All of the representatives we interacted with were both helpful and informative. They provided great information about TriNet and its services.

Training: TriNet comes with access to its proprietary technology platform that features a learning management system. Your employees can track resources and build their education over time. This platform can also be used to administer virtual training seminars and tailor training resources to specific employees.

You can't mix and match TriNet's services to fit your business's needs. Whether this is a drawback depends on your business's needs: It's not a problem if you were planning to use every service anyway, but if your business is still too small to need every PEO service, you'll still have to pay for the features you don't use.

Ready to choose a PEO solution? Here's a breakdown of our full coverage:

Editor's note: Looking for the right PEO service for your business? Fill out the below questionnaire to be connected with vendors that can help.

Matt D'Angelo

Matt D'Angelo is a staff writer covering small business for Business.com and Business News Daily. After graduating from James Madison University with a degree in journalism, Matt gained experience as a copy editor and writer for newspapers and various online publications. In addition to his writing and reporting, Matt edits articles. He reviews small business services, including PEOs, small business loans and GPS fleet tracking services. He's been with Business.com and Business News Daily since 2017.