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An organizational structure helps you determine your company's leadership hierarchy and flow of information.
Running a business is not just about delegating tasks; it’s about ensuring everyone knows who is responsible for what and who has the authority to make decisions. In a small company, you might handle every final approval yourself. As your business grows and it’s time to hire employees, though, you’ll need managers and team leaders you trust to keep things moving.
An organizational structure is the framework of rules, roles, relationships and responsibilities that guide how a company operates to meet its business goals. It defines how information flows between different levels of the business and clarifies the reporting lines among staff, managers, executives and owners.
While many organizational structures follow a traditional hierarchy, others emphasize flatter, more collaborative approaches. In fact, recent research shows that many organizations are starting to shift toward more agile and collaborative models so they can respond better to rapid market changes.
According to Harvard Business School, a well-designed organizational structure incorporates four key elements: task identification, departmentalization with clear chains of command, coordination mechanisms and an appropriate balance of centralization or decentralization of power.
At first glance, you might read that there are only two types of organizational structures: centralized and decentralized. While this distinction is useful, it is also too broad to capture the way most businesses actually operate.
In fact, experts generally recognize eight main organizational structures, each of which falls into either the centralized or decentralized category:
Most of these models are centralized, meaning decision-making authority is concentrated at the top with C-suite executives and owners. By contrast, flat, team and network structures are decentralized, giving more decision-making power to non-executives and staff members.
Recent research shows that more organizations are adopting agile, collaborative structures to stay responsive in fast-changing markets. For example, 85 percent of leaders in Deloitte’s 2025 Global Human Capital Trends report say their companies need greater agility in how work is organized to meet evolving demands.
Other trends include:
These changes suggest companies are moving away from strictly hierarchical structures toward models that give more autonomy to teams and leaders, rely less on rigid reporting lines and leverage technology and team collaboration to stay nimble.
With eight main types of organizational structures, you might be wondering which one is best for your business. The truth is, the right choice depends on your company’s size, goals and culture. Here’s a breakdown of each structure to help you decide which model best supports your current operations and future growth.
A hierarchical structure, also known as a line organization, is the most common type of organizational structure. Its chain of command is likely what comes to mind when you picture a company: Power flows from the board of directors to the CEO and down through the rest of the organization. This makes the hierarchical structure a centralized organizational model.
In this setup, department heads or directors oversee their teams and report directly to the CEO. Because of its clarity and stability, this structure can work well for businesses across many industries.
Recent research from Bugisu Cooperative Union found that clearly defined roles in hierarchical structures strongly support improved productivity (about a 0.7 correlation). However, the same study noted that when decision-making is too centralized, job satisfaction tends to drop (about a -0.45 correlation).
Advantages of a hierarchical structure:
Drawbacks of a hierarchical structure:
The functional structure is another centralized model that closely resembles the hierarchical structure. The difference is that each department has its own head who reports directly to the CEO, rather than one staff director overseeing all departments. Companies with several moderately sized departments often find this structure to be a good fit.
Contemporary organizational design research shows that functional structures remain popular, with configuration theory emphasizing how design features create both internal and external alignment within organizations.
Advantages of a functional structure:
Drawbacks of a functional structure:
The divisional structure is a centralized model often used by enterprise-level companies with many large departments, markets or territories. For example, a food conglomerate may organize this way so that each product line can operate with full autonomy.
In a divisional setup, each division has its own top executive overseeing operations. Large organizations, especially in manufacturing, are often the best fit for this structure.
Advantages of a divisional structure:
Drawbacks of a divisional structure:
A flat structure is a decentralized organizational model in which nearly all employees share equal power. Executives may hold slightly more authority, but business decision-making is largely distributed. This approach is common in startups that favor modern, flexible work arrangements or lack the staff size to justify multiple departments. Flat structures are seen quite a bit in the tech industry, which is home to many small, fast-moving startups.
Organizational behavior research published in Frontiers in Psychology in 2024 shows that flat hierarchies accelerate information flow and improve decision-making efficiency, enabling organizations to respond more quickly to change.
However, experts disagree about the best way to implement these structures, noting that challenges about role clarity and power dynamics can arise. For example, a 2024 study in Nigeria found that flat hierarchies promote open communication but can be difficult to sustain in cultures where traditional respect for hierarchy conflicts with organizational needs.
Advantages of a flat structure:
Drawbacks of a flat structure:
The matrix structure is a more flexible take on the classic hierarchical model. In this centralized setup, employees can shift between departments as projects require. You’ll often see this structure in industries that rely on highly skilled specialists who may be the only experts in their field within a company.
Advantages of a matrix structure:
Drawbacks of a matrix structure:
The organizational chart changes frequently, which can create instability.
A team structure is a decentralized but formal model that enables department heads to collaborate directly with employees from other departments. It resembles a matrix structure, but instead of employees moving fluidly across departments, supervisors coordinate more flexibly. This creates a decentralized functional structure. Industries that favor flat or matrix setups often also use team structures.
Advantages of a team structure:
Drawbacks of a team structure:
A network structure is well-suited for large, multi-city or international businesses. Instead of organizing only the relationships among departments within one office, it also defines how different locations, freelancers, third-party providers and outsourced B2B partners connect and collaborate.
Recent academic research highlights network organizations as a growing trend, especially as ICT-based networks help overcome the limitations of traditional hierarchies. Network structures often thrive in environments that demand innovation and customization, offering clear advantages in fast-changing markets.
You’ll often find network structures in distributors, tech firms and logistics providers with international operations.
Advantages of a network structure:
Drawbacks of a network structure:
In a projectized structure, the organization’s focus is placed squarely on one project at a time. This centralized model gives project managers authority over resources, decision-making and supervision.
Unlike other structures, projectized organizations disband teams and reallocate resources once a project is complete. Still, like other centralized models, they maintain a clear hierarchy. Software development teams often use this approach, as it suits the complexity of building apps, websites or other digital products.
Advantages of a projectized structure:
Drawbacks of a projectized structure:
Here’s a reference chart to help you understand the eight types of organizational structures at a glance.
Organizational structure | Centralized or decentralized | How it works | Main advantages | Main drawbacks |
---|---|---|---|---|
Hierarchical | Centralized | Chain of command flows from the board of directors to the CEO and down through department heads. | Clear reporting lines; encourages specialization; stable and predictable. | Can limit independence and discourage innovation. |
Functional | Centralized | Each department has its own head who reports directly to the CEO. | Creates specialized, self-sufficient teams. | Encourages silos and reduces collaboration across departments. |
Divisional | Centralized | Each product, service or market division has its own executive leader. | Departments operate autonomously; adaptable to customer needs. | Risk of duplicated resources; fosters internal competition. |
Flat | Decentralized | Nearly all employees share equal power, with executives holding only slightly more authority. | Encourages independence, engagement and fast decision-making. | Limited supervision; unclear reporting; poor scalability as the business grows. |
Matrix | Centralized | Employees can move between departments as projects require. | Builds versatile employees with diverse skill sets. | Frequent changes; conflicts between project and department priorities. |
Team | Decentralized | Supervisors collaborate directly with employees across departments. | Boosts productivity, growth and transparency. | Can cause confusion when roles and authority are unclear. |
Network | Decentralized | Defines relationships among multiple locations, remote teams, freelancers and external partners. | Clarifies workflows across large, complex organizations; improves flexibility. | Can be complex and vague about final decision-making authority. |
Projectized | Centralized | Teams are assembled for projects and disbanded once projects are complete. | Creates urgency, engagement, flexibility and versatility. | Can be stressful; fewer opportunities for long-term skill development. |
No single organizational structure works best for every business. The right choice depends on how much decision-making power you want to give employees, how much room you want to allow for innovation, the size of your company and how important employee interaction is to your company culture.
Here are a few guidelines that can help your decision:
Recent research from MIT’s Center for Collective Intelligence also suggests looking beyond traditional charts altogether. Its “supermind design” framework highlights how people and technology can be configured to work together more intelligently, showing that the best structure isn’t fixed — it evolves as workplaces and tools change.
After weighing these factors and considering what works in your industry, you’ll be better positioned to choose the structure that fits your business today. And remember, no choice is permanent — many companies adjust their organizational model as they grow and adapt to new challenges.