Strategy

CRM models can help you better understand how your company reaches, converts and retains customers.

A consumer-to-business model, or C2B, is a type of commerce where a consumer or end user provides a product or service to an organization.

Research from the University of Notre Dame finds that ethical business operations are highly important to success, while unethical behavior can negatively impact a business's prospects.

Hiring a consultant can help businesses improve performance and make necessary changes to achieve success.

By collecting and analyzing data about the markets in which they are situated, companies gain valuable insight into how to grow their business.

Ever wonder how self-made millionaires earned their fortune?

Learn what a decision matrix is and how to use it for your business.

Creativity and innovation are two related but separate notions, and each is required for workplace success. Here's the difference, and how you can inspire both.

There's no surefire formula for instant success, but you can boost your business's growth with these tips from startup founders.

ActivTrak offers a free version of its employee monitoring software with core features to monitor up to three users. The paid version supports unlimited monitoring for just $7.20 per user, per month.

InterGuard gives you a clear, comprehensive view of what your employees are doing while they're on the clock, plus it provides tools to increase productivity.

BambooHR is a great option for a stand-alone performance management system because of its open API, which allows it to integrate with a variety of other human capital management software suites and...

SentryPC is our best pick for employee monitoring software for small businesses because it combines affordability with important features, such as email monitoring, inactivity alerts and tools to...

Teramind is our pick for the best employee monitoring software overall. It has all the tools you need to engage in effective employee monitoring from a variety of angles. Teramind supports many...

EZ Texting is an excellent service to help you control your text message marketing campaigns. Its many tools and resources are easy to find and use in the software's dashboard.

Podium consolidates online reviews and customer messages in one streamlined dashboard, making it simple to respond in a timely fashion. It's a great service for companies needing intuitive and...

TextMarks, our pick for the best customer service, is an accessible and easily customizable platform for businesses to successfully implement mass SMS marketing and communication campaigns.

SimpleTexting is a straightforward SMS service that connects you to your customers. It offers helpful tools, an easy-to-use dashboard and flexible plans.

Textedly offers text messages services with features like scheduled messages, mass group texting, built-in link sharing and automatic text replies. Pricing varies depending on the package you select....

Hubstaff is an employee monitoring software solution focused on time-tracking and productivity monitoring. Its tools help keep employees on task and allow managers to better prioritize the most...

What is a B2B business? This guide includes all you need to know about a business that primarily provides goods or services to other companies.

Businesses that practice corporate social responsibility aim to improve communities, the economy or the environment.

Knowing your business's managerial structure is important for maintaining order.

As companies manage their workforce in a post-pandemic era, here are 10 ways HR experts expect human resources departments to change.

Learn about the different types of company mergers and their benefits.

One perk that may help attract and keep top talent is the flexibility to work a compressed work schedule.

You should always take opportunities to re-evaluate your business and determine where you might be able to do better. These ten best practices will help you ensure success.

Paying taxes is never fun, but there are steps you can take to reduce your business's tax liability.

Here are some tips to help you make the most of Giving Tuesday.