For small businesses, hiring the right talent is critical. It's also a difficult and time-consuming process that can easily become problematic. When replacing a worker costs 16 to 20 percent of their annual salary on average, you can't afford to get it wrong.
Luckily, the hiring process has not been immune to the proliferation of useful software and automation. These 10 hiring tools will help streamline your small business's hiring process and increase your chances of finding the right candidate to fill your open positions.
JazzHR is an applicant-tracking system that allows you to create and distribute job postings and then track applicants from submission to hire. It includes a reporting and compliance tool to streamline your process. It also allows you to digitize all the paperwork associated with bringing on a new hire.
"We use JazzHR as our hiring tool, and it has truly helped us find many qualified team members," said Jenna Erickson, marketing manager for Chicago-based UX and design company Codal. "JazzHR allows us to upload your job descriptions and deploy them to various job-hunting websites like Indeed, LinkedIn, Glassdoor and a lot more. It has a great applicant-tracking system and allows you to manage the entire interview process through the system." [Interested in a more complete recruiting software solution? Check out our best picks for small business.]
BambooHR is a complete human resources platform that includes hiring tools like an applicant-tracking system, employee self-onboarding and an employee database. BambooHR is a complete suite of human resources software products that can help you manage your employees after you extend the offer as well.
"[BambooHR is] an easy-to-use software that covers all [of a] company’s needs, including integrated applicant tracking, onboarding tools, e-signatures, employee databases and performance management," said Alexandra Zelenko, marketing and technical writer for DDI Development.
3. Facebook Jobs
Facebook Jobs was released last year to connect workers in need of employment with businesses in need of employees. It's no surprise that Facebook has delved into the jobs space after rolling out Facebook Marketplace for peer-to-peer selling. For local, brick-and-mortar businesses, Facebook Jobs is especially useful for finding available labor nearby. You'll still need to conduct your own hiring and onboarding processes, though, which is where some of the other tools on this list come in handy. [Want to learn more about how Facebook Jobs helps small businesses find employees?]
XOR is a chatbot that employs artificial intelligence to guide applicants through the hiring process and screen candidates to determine their suitability for the open position. This tool reduces the time your staff spends on the hiring process, thereby reducing the costs associated with finding, hiring and onboarding a new employee.
"[XOR] is a chatbot that helps recruiters and employers cut the time of the hiring process in half," said Criz Guerra, a marketer for Publicize. "It helps [by] pre-screening candidates and answering all the questions they might have about the position they're applying for."
As WorkBright says, "paperwork sucks!" This tool helps digitize the typical new-hire paperwork, delivering it directly to your new employee's inbox prior to their first day on the job. With WorkBright, all the important paperwork will be completed by the time the new hire arrives on their first day, allowing them to get straight to work or training.
"[WorkBright] eliminates time-consuming paperwork and ensures [the] onboarding process is quick and smooth," Zelenko said. "New hires can use their mobile devices to upload photos of licenses and certifications and securely complete any and all documents before their first day."
Merlin is a hiring tool exclusively for finding blue-collar job seekers. As the unemployment rate continues to fall, it can be especially difficult finding blue-collar workers. Merlin's service focuses on trades and labor, bringing together job seekers and employers who have a common interest.
Merlin has a portal for both employers and workers. It also maintains partnerships with big-name brands like Burger King and The Vitamin Shoppe. You can post a job in less than two minutes, and these posts stay active for 60 days or until you find the right candidate.
ClearCompany not only helps you find new employees and bring them into the fold, it also helps you manage them once they're working for you. The software suite includes talent acquisition, onboarding and performance management functions to see you through the entire process.
"[ClearCompany] provides a seamless, paperless onboarding process," Zelenko said. "Recently hired employees are equipped with a personalized portal that gives them all the information and documents they need for their first day."
SurveyMonkey has an application management component that allows you to design an application for prospective employees that probes the depths of their knowledge about the position. With SurveyMonkey, you can craft a questionnaire and job application that goes beyond the resume.
"We bought a yearly plan, and it is fantastic," said Trave Harmon, CEO of Triton Computer Corporation. "Since our field is technical in nature, we need to ask a couple questions even before individuals are brought in for an interview. By asking these 12 questions, it begins to help us understand who that person is, their skill set and their personality."
Recruitee offers a simple overview of the hiring pipeline, including a dashboard that shows all the candidates who have applied, who have been interviewed and, ultimately, who you will extend an offer to. It is a branded platform that helps you manage the whole hiring process, from finding candidates and tracking applicants to managing interviews and onboarding employees.
"Recruitee provides a nice balance of employer branding, recruitment marketing, and accessibility within their platform and saves small orgs a lot of time and money trying to build an engaging careers site from scratch," said John Fleischauer, CEO of Pivot and Edge. "They have a video interviewing tool built into the platform that allows hiring managers to get a sense for who their applicants are pre-interview, and all my customers using the platform love it."
GoCo is another complete software suite that helps you manage both new hires and existing employees. Hiring and onboarding are two big pieces of the GoCo puzzle, which helps to digitize and automate as much of the process as possible. Once you bring new employees into the fold, GoCo can help you manage them, track their performance and monitor their payroll.
"[GoCo] automates hiring new employees and gathering the required documents," Zelenko said. "The onboarding tool centralizes all information, documents and benefits in one location, making it easy to organize and manage. It also offers a wide spectrum of HR services, such as benefit enrollment, automatic payroll deductions and employee self-service."
Use the right tool for the job
As with any other task, using the right tools is important in recruiting. Don't simply go out and purchase each one of these tools. Instead, ask if there is an apparent need for their functionality in your current process. Filling gaps only where they currently exist, instead of adopting technology for technology's sake, is how you truly optimize your process and save money. Take time to investigate these tools on your own to determine whether they are a fit for you, and your hiring process will be a lot smoother, quicker and cheaper in no time.