Why is remote desktop software helpful?
Remote desktop software has many uses and can be very beneficial to your business. One basic use for remote access software is for your staff to remotely access their office computers while at home or out in the field. This is helpful for efficiency and sometimes necessary for companies that rely heavily on offsite workers.
Another great advantage of remote access and support software is the ability it gives IT departments to deploy various protocols across several devices, and for help desks to assist staff and customers in troubleshooting tech problems. This use can increase your desktop security, team efficiency and customer satisfaction.
What is the most common use for remote desktop software?
Remote PC access software is commonly used for employees who need to remotely access their office computers, and tech teams that need to provide on-demand issue resolution to teams and customers. The skill level of your users may vary, so it is important to choose software that is scalable to fit their capabilities. Features like file transferring, screen blanking, and keyboard locking are great for remote workers, and monitor grouping, mass deployment, and control exchange are useful for tech support.
Who needs remote access software?
Any team can benefit from remote access software, but some teams heavily rely on it. For example, tech support and IT departments need remote access software to connect to other users' devices. Without it, they would not be able to provide remote tech support to their teams and customers.
Companies that depend on offsite staff to access onsite devices also need a remote access solution. Instead of taking the time to come to the office and record information on their devices, remote workers can access their work computers from wherever they are. Educators may need remote access software for similar reasons, and it can be a valuable part of teaching remotely and collaborating with students.
What is the best free remote access software?
While there are free remote access software options with useful features, many of them are for personal, noncommercial use. Free remote access options often have limited tools and security measures as well. However, if you cannot afford a subscription, you might consider the free remote access software plans from TeamViewer, UltraVNC and Microsoft Remote Desktop.