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Verizon Business Internet Review

Vivian  Nguyen
Vivian Nguyen
Business News Daily Contributing Writer
Updated Jan 10, 2023
  • You can easily install Verizon’s internet router or gateway yourself or have it installed by an expert.
  • The company’s extensive list of business phone plans pair well with business internet and can save you some money.
  • A $1,500 credit can be applied to help cover early termination fees from your previous provider for an easier transition to Verizon.
  • This review is for small business owners who are considering Verizon as their business internet provider.

Brick-and-mortar businesses need reliable internet that can keep their locations connected for both employees and guests, as well as a dedicated phone line for answering customers’ calls. Verizon Business Internet accommodates these needs perfectly, thanks to its business internet plans that can be bundled with an extensive array of business phone plans. Its cost-effective offerings don’t provide the fastest upload and download speeds we found in our review, but they offer enough speed to suit most small businesses’ needs.

Verizon logo

Verizon Business Internet

The Verdict

Known for its extensive mobile and phone services, Verizon also offers a business internet plan powered by a 5G connection. Its 5G Business Internet plan is perfect for brick-and-mortar businesses who rely heavily on connecting with customers through phone or in-person, with enough speed to keep operations afloat.

Verizon Business Internet Editor’s Score: 90/100

Pricing85/100
Contract85/100
Customer Support90/100
Internet Speeds85/100
Internet Mobility95/100

Why Verizon Business Internet Is Best for Brick-and-Mortar Businesses

Verizon Business Internet offers some of the most widespread internet coverage available, so there’s a good chance it’s available for brick-and-mortar businesses no matter where they’re located. Additionally, the internet and voice bundles available means Verizon can provide a brick-and-mortar location with phone service as well, which we considered essential for a physical location.

We also liked that Verizon’s equipment is easy to set up without calling an expert, so staff can plug in the routers and gateways and connect a store within minutes. Additionally, Verizon’s price lock guarantee means your monthly rate will stay the same over time, without the need to sign a lengthy contract. Finally, Verizon offers a variety of internet connection types so businesses can choose the best one for their needs.

Pros

  • Verizon offers varied business internet types (Fios, 5G, and LTE).
  • There are no annual contracts.
  • Business internet plans pair well with business phone plans for cost savings.

Cons

  • All internet plans require the use of Verizon-specific or 5G-compatible equipment.
  • There are limited business phone options compared to non-bundled phone plans.

Verizon Business Internet Features

Price lock guaranteeThe monthly payment for LTE and Fios Business Internet stays the same, no contract required.
Premium network accessHigh-priority data lets customers continue running their business as normal even with high traffic.
Early termination creditThose looking to switch plans can use early termination credits to cover the cost of fees.
Hassle-free equipmentVerizon’s routers and gateways are designed for easy installation, so you can get your business online quickly.
Complete Business BundleThe provider offers an all-in-one package designed for small businesses, complete with equipment.

Price Lock Guarantee

Verizon’s LTE and Fios Business Internet plan comes with a price lock guarantee. Depending on which plan you purchase, your monthly payment will stay the same for one to three years, guaranteed. Whether you’re starting out in a small shop or have escalated to a bigger office, you can enjoy peace of mind knowing that your internet budget will stay consistent. We found this to be especially useful for new businesses on a tight budget.

Premium Network Access

When business plans operate under shared internet, there may be moments when high levels of traffic cause congestion and slow down internet speeds. Furthermore, some internet providers throttle internet connections to moderate data usage. We liked that with Verizon’s Premium Network access, business internet customers can continue running their businesses even when traffic levels climb. Each business internet plan includes a dedicated amount of data for business customers, however, and users will be charged if they exceed that data limit.

Did you know?Did you know?: If you’re interested in learning more about 5G, read our article on how 5G wireless internet could help small businesses and how customers can take advantage of its benefits.

Early Termination Credit

If you’re looking to switch to Verizon from your previous provider, you may be charged an early termination fee if your contract hasn’t yet expired. Fortunately, Verizon offers an early termination credit of up to $1,500 toward those fees, one of the most generous credits we found in our review. Material, utility and other costs to set up and operate an onsite facility can be expensive, so this feature is especially helpful when budgets are tight. You may need to show proof that your previous provider’s contract did end via an early termination fee to qualify for the credit.

Business Phone Plan Savings

Verizon is primarily known for their phone plans, and you can bundle some of these with your internet service. Business customers can cash in on savings by purchasing an unlimited business phone plan along with their business internet plan. Those who do can save up to $80 per month, a small amount that adds up over time and can be invested back into your business.

Phone plans available for bundling include those that support light mobile users and in-store phone lines for customer service. Although online communication is increasingly important for businesses, many customers still prefer to communicate via phone, so we liked that Verizon’s bundles make maintaining this option cost-effective and easy.

Choosing a business phone system can be difficult, so we’ve created a buyer’s guide on choosing a business phone system that could help both new and existing business customers.

Hassle-Free Equipment

If you’ve ever plugged a cord into an outlet, you’ll find Verizon’s router or gateway installation a breeze. Whether purchased separately or included in select business internet plans, Verizon’s internet equipment is simple to install and can get your business up and running within minutes. Verizon also offers expert installation if you prefer to have a professional install your equipment, but the straightforward setup means even a staff member can have your location connected in a matter of minutes.

Complete Business Bundle

Maybe your business needs more than just internet and phone service. It’s possible you’ll need to communicate via web conferencing, or perhaps you need security tools to protect your connection from cyberthreats. Whatever the case, Verizon’s Complete Business Bundle has you covered.

The Complete Business Bundle is an affordable and convenient way to get your business up and running on multiple devices in a pinch. In addition to Verizon’s easy-to-install 4G LTE Business Internet and 24/7 tech support, business customers who purchase the bundle also receive a One Talk desk phone that can ring multiple devices for easy communication with customers. We found this bundle takes the heavy-lifting work off of customers who want all of their internet needs taken care of in one simple and secure solution.

Verizon Business Internet Cost

Verizon Business Internet offers three different internet types, each with its own set of plans. The plans and prices are as follows:

  • 5G Business Internet 100 Mbps: $69 per month
  • 5G Business Internet 200 Mbps: $99 per month
  • 5G Business Internet 400 Mbps: $199 per month
  • Fios Business Internet 200/200 Mbps: $69 per month
  • Fios Business Internet 500/500 Mbps: $129 per month
  • Fios Business Internet 940/880 Mbps: $249 per month
  • LTE Business Internet 10 Mbps: $69 per month
  • LTE Business Internet 25 Mbps: $99 per month
  • LTE Business Internet 50 Mbps: $199 per month

Fios Business Internet and LTE Wireless Internet plans come with a price guarantee for one to three years, depending on which plan you choose, as well as a 30-day satisfaction guarantee. Verizon also offers assistance in saving money or providing credit toward purchases. Customers can save up to $80 per month when pairing their 5G Business Internet plan with a Business Unlimited smartphone plan. Also, If you are switching from a previous internet provider, Verizon can offer up to $1,500 in credit to help cover early termination fees.

Verizon Business Internet Setup

New Verizon Business Internet customers have the option of choosing between self-setup and professional installation, with the exception of the highest level 5G Business Internet plan, which requires professional installation. Regardless of which option you choose, all setups include a router or gateway provided by Verizon or any 5G compatible equipment. We found the self-installation setup to be straightforward, requiring a few simple plug-in connections to connect your location to the internet in minutes.

Verizon Business Internet Customer Service

Verizon Business Internet offers a variety of ways to contact customer service. You can reach their sales team by phone as either an individual business customer or as part of a public sector. Representatives are available Monday through Friday from 8:30 a.m. to 5 p.m. ET. You can also request a call to have a specialist help you figure out the right plan for your business. For Verizon Fios business customers who have questions regarding equipment, a 24/7 support phone number is available.

Verizon Business Internet Drawbacks

Verizon Business Internet only works with Verizon-specific equipment. You will need to purchase or rent a Verizon router or gateway. Any other equipment you may have purchased in the past won’t be compatible. Rentals start at $15 per month, or you can buy the equipment for a one-time cost of $299.99. If you sign up for the 5G Business Internet plan, make sure your own internet equipment is 5G-compatible.

If you compare phone plans to business internet plans, mobile features outdo business internet by a landslide. Note that if you have a small onsite business that just needs the internet to run basic business-critical tasks, you may not need to worry about this as much. However, if you need on-the-go communication or connection for your business operations, you’ll need to include phone lines with your plans for an additional charge.

Verizon’s internet speeds only go up to 400 Mbps, while other service providers we reviewed offer plans that exceed 1 Gbps. If you’re looking for faster internet speeds, consider our review of Spectrum Business Internet.

Methodology

When considering business internet providers for review, we kept in mind some of the features that business owners would need to get their business going. Part of that process included extensive research, participating in provider calls, and finally deciding on a best-pick case for each of the vendors. We considered factors such as installation times, internet speeds, business phone services, and internet availability. For brick-and-mortar businesses, we chose Verizon as the ideal business internet provider.

Verizon Business Internet FAQ

Do I have to purchase a phone plan with my 5G Business Internet plan?

No. Business internet plans and business phone plans can be purchased separately. However, there may be some savings or offers if you purchase them both together.

How much is the Verizon Fios router or gateway?

The Verizon Fios router or gateway can be rented for $15 per month or purchased for a one-time price of $299.99.

Does Verizon offer discounts for small business owners?

Small business owners can save on Verizon Business Internet by bundling it with either VoIP phone services or certain Business Unlimited mobile plans.

Overall Value

We recommend Verizon Business Internet for …

  • Brick-and-mortar businesses.
  • Business in need of phone service.
  • Businesses that are 5G ready.

We do not recommend Verizon Business Internet for …

  • Tech startups.
  • Businesses that need more than 400 Mbps speed.
Verizon logo

Verizon Business Internet

The Verdict

Known for its extensive mobile and phone services, Verizon also offers a business internet plan powered by a 5G connection. Its 5G Business Internet plan is perfect for brick-and-mortar businesses who rely heavily on connecting with customers through phone or in-person, with enough speed to keep operations afloat.

Vivian  Nguyen
Vivian Nguyen
Business News Daily Contributing Writer
Vivian Nguyen is a copywriter with over five years of experience creating written content for the gaming industry. Some of their most prominent works include feature articles and marketing copy for creative campaigns. In addition, they've worked with professionals in the education sector to provide resources for students and teachers looking to pursue a career in video games. Besides video games, Vivian has written about various topics in broadband technology, including but not limited to internet providers and visual media.