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Lead Your Team Managing

10 Things All Great Bosses Do

10 Things All Great Bosses Do
Credit: patpitchaya/Shutterstock

Being a good boss may be more difficult than you realize. And as it turns out, most people don't naturally possess the skills needed to be strong leaders.

Despite the importance of putting the right people in charge, companies fail to choose the managerial candidate with the right talent for the job 82 percent of the time, found research from Gallup. According to the study, just one in 10 people possesses the talent needed to manage others.

The study's authors, Gallup managing partner Randall Beck and Jim Harter, chief scientist in Gallup's workplace management practice, said that while many workers have some of the necessary traits, few possess the talent to help a team achieve excellence in a way that significantly improves a company's performance.

"These 10 percent, when put in manager roles, naturally engage team members and customers, retain top performers, and sustain a culture of high productivity," the study's authors wrote in the research. "It's important to note that another two in 10 people exhibit some characteristics of basic managerial talent and can function at a high level if their company invests in coaching and developmental plans for them."

So what does it really take to be a good manager? Business News Daily asked experts to weigh in. Here are 10 important things that truly great bosses do.

"Put in the work in parallel with your employees rather than filling your calendar with pointless meetings all day. Never shy away from working in the trenches with your employees. You'll build a better working relationship, and you'll develop more insight into each other's strengths." – Chris Boulas, founder and president, Formulytic

"If you want more employees to be loyal to you, be loyal to them first by recognizing their accomplishments. Everyone wants significance. Give it to them, or you'll lose them to someone who will." –David Long, CEO, MyEmployees

"[Great bosses] set clear expectations, then allow their employees to find ways to meet the expectations. This keeps employees focused on the results without dictating the process. Employees can find the best ways of meeting expectations and create improvements to processes." – Andrea Fredrickson, president, Revela [5 Simple Scientific Ways to Be a Better Boss ]

"Great managers always seem to make those who work underneath them feel like a critical part of their business. Including lower-level employees in meetings, asking their opinion on how to grow and improve the business, or mentioning them in a corporate email can go a long way." – JC Cavanaugh, founder, CleverConversions.com

"One trait that I believe all good managers have is that they never lose the ability to come across as a human being. Bad managers tend to lack empathy, which causes the people below them to become disconnected and defensive." – Joe Palko, vice president of business development, americaneagle.com

"Oftentimes, people are aware of what they are good at but not what they have an uncultivated knack for. It's usually buried in a person's instincts and difficult to identify for themselves. A good boss or manager looks for these things and then helps refine the hidden talent into a true skill." – Tammie Childs, co-founder, Branded Bridge Line

"Great managers let their team members share new ideas, and leave them room for creativity. They listen closely to what they have to say. Each person has a different take and vision on a particular situation." – Yasmina Yousfi, chief business development officer, Cloudswave

"Business today is fast-paced and at times volatile. The most effective leaders can make difficult decisions quickly, and understand when to make the decision using consensus and when to make a decision unilaterally." – Ronaldo Recardo, managing partner, The Catalyst Consulting Group

"A great manager takes the time to get to know her direct-reports on a personal level, and shows interest in their lives outside the office. It doesn't have to be a daily query, but an occasional chat can go a long way in establishing rapport, building trust and breeding loyalty." – Rosie Brown, creative project manager, Sterling Communications

"The one thing all great bosses do is keep their egos under control. With their egos under control, others around them explode in their ability to contribute ideas, genuinely contribute to the discussion and raise their level of engagement. A leader with high ego on display sucks all of the oxygen out of any room." – Ken Jennings, co-author, "The Serving Leader" (Berrett-Koehler Publishers, 2014)

Updated Feb. 4, 2016. Business News Daily senior writer Chad Brooks also contributed to this story.