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Your Guide to Growing Your Business

All of the topics that will give you the edge when it comes to scaling your business and taking it to the next level.

Latest in Growing a Business: Advice, Tips and Resources to Help You Take Your Business to the Next Level

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professional truck driver
Article
What Is Telematics?
By David Gargaro | October 23, 2023

Telematics software offers several benefits to businesses that operate a fleet of vehicles. Here is how telematics can benefit your fleet.

Commercial delivery vans
Article
Tips to Reduce Your Fleet’s Idle Time
By David Gargaro | October 23, 2023

Reducing your company fleet drivers' idling saves you money and is good for the environment. Here are some ways to make it happen.

Article
How Customer Delight Will Keep Them Coming Back
By Donna Fuscaldo | October 23, 2023

Customer delight is a standard that goes beyond satisfaction to compel customers to stay with your brand. Learn why it matters and get tips for achieving it.

Article
How to Close the Deal: 10 Sales Strategies
By Yara Simón | October 23, 2023

This guide offers sales strategies that can help any salesperson close more deals.

Article
The Do’s and Don’ts of Sending Someone to Collections
By Max Freedman | October 23, 2023

This guide explains when you should send an account to collections and how you should handle the process.

Article
How to Master Cold Calling (Scripts Included)
By Yara Simón | October 23, 2023

Cold calling is one method to engage potential customers. Here's what you need to know to do it effectively.

Article
What Is the FDCPA?
By Max Freedman | October 23, 2023

This federal law regulates how debt collectors can interact with debtors. Here's what you need to know.

Accountant using a calculator
Article
What Is Bookkeeping?
By Cynthia Uzialko | October 23, 2023

This intro to bookkeeping defines the term and describes how bookkeeping relates to your business’s accounting methods.

Article
How to Collect on a Judgment
By Max Freedman | October 23, 2023

When you're suing a debtor, getting a judgment in your favor is just part of the journey. There are often several steps required to recoup what you are owed.

Man using calculator for business accounting
Article
How to Develop a Credit Policy
By Max Freedman | October 23, 2023

A credit policy provides flexible payment options to customers while ensuring you get paid what you’re owed. Learn how to write one.

Accountant working at a desk
Article
Debt Collection Laws and How They Apply to Businesses
By Max Freedman | October 23, 2023

This guide explains debt collection laws and how they apply to businesses.

Article
Sales Training Programs to Help Your Team Close More Deals
By Marisa Sanfilippo | October 23, 2023

These sales training programs can help your team drive more sales and generate more revenue for your company.

Article
How to Write a Debt Collection Letter
By Max Freedman | October 23, 2023

This guide offers tips on how to draft a debt collection letter and when you should send one.

Accountant working at a desk
Article
How to Manage International Collections
By Max Freedman | October 23, 2023

Collecting a debt from international customers can be tricky. Here are four steps you can take to try and collect on money you are owed.

Article
How to Calculate Annual Revenue
By Sally Herigstad | October 23, 2023

To determine your business' financial health, you need to know how much money you are bringing in. Here is how to calculate your annual revenue.

Article
Quote vs. Invoice: What Is the Difference?
By Julie Thompson | October 23, 2023

Quotes and invoices help businesses get paid correctly and on time. Learn the differences between quotes and invoices and best practices for creating both.

Article
How to Track and Manage Lead Sources
By Max Freedman | October 23, 2023

This guide explains lead sources, why they’re important and how to track where your leads are coming from.

Article
How to Qualify a Lead
By Max Freedman | October 23, 2023

Lead qualification helps determine the likelihood a prospect may buy from you, as well as capture key demographics to better help you market to potential buyers.

Article
How Chatbots Can Help Grow Your Small Business
By Donna Fuscaldo | October 23, 2023

Chatbots are becoming common tools for e-commerce, sales, customer service and marketing. Learn how to incorporate chatbots into your small business.

Article
7 Ways to Build Customer Loyalty
By Sean Peek | October 23, 2023

Customer loyalty is important if you want to build recurring business. This guide explains the best way to make your customers loyal to your brand.

Accountant working with a laptop and a calculator
Article
Taxable vs. Nontaxable Fringe Benefits
By Skye Schooley | October 23, 2023

There are differences between taxable and nontaxable fringe benefits. Learn how your business can create a great benefits plan for your company.

Person typing on a laptop
Article
What Is Website Visitor Tracking?
By Rachelle Gordon | October 23, 2023

Website visitor tracking offers valuable and in-depth information that marketing and sales teams can use to refine their efforts and obtain quality leads.

Article
How to Build and Grow a Sales Pipeline
By Marisa Sanfilippo | October 23, 2023

A sales pipeline can help you determine how your leads convert to customers and how you retain customers. This tool is useful for sales, marketing and customer service teams.

Article
How to Write a Sales Report
By Max Freedman | October 23, 2023

Sales reports can be sources of deep insight into the products and services that generate the biggest return.

Article
6 Ways to Create an Effective Sales Forecast
By Max Freedman | October 23, 2023

Learn what a sales forecast is, why it’s important and how to create one.

Article
Improve Your Marketing Automation With These Tips
By Adam Uzialko | October 23, 2023

Find out how marketing automation works, the benefits and which tasks you can delegate to an automated solution.

Article
What Are the Requirements of Maternity Leave?
By Kiely Kuligowski | October 23, 2023

Maternity leave policies can boost employee retention and attract top talent. Learn about maternity leave laws and how to develop a maternity leave policy.

Article
Cyberattacks on Remote Workers on the Rise: How to Defend Your Business
By Donna Fuscaldo | October 23, 2023

Does your team work from home sometimes (or all of the time)? If so, you could be increasing your cybersecurity risks — but you can change that.

Article
What Is Customer Segmentation?
By Adam Uzialko | October 23, 2023

Dividing your audience into segments helps you deliver focused messages that resonate with each customer. Learn why and how to segment your customer list.

people sitting around a conference table working
Article
6 Examples of Diverse and Inclusive Companies
By Kiely Kuligowski | October 23, 2023

Find out how several major brands are implementing diversity and inclusion in their culture and daily operations.