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Bindo Review: Best Mobile POS System for iPad

Bindo Review: Best Mobile POS System for iPad
Credit: Bindo

After much research and analysis of point-of-sale (POS) systems, we recommend Bindo as the best iPad POS system for small businesses. We chose Bindo from a pool of the dozens of POS systems we considered. To read our full methodology and for a more comprehensive list of POS systems, visit our best picks page here.

Custom pricing

What makes Bindo stand out is its flexible pricing. Whereas other iPad POS systems force you to pay for subscription plans with preset features that you may not even use, Bindo gives you more and better choices by letting you create a custom POS system that's right for your needs and budget.

To give you an idea of Bindo's costs, before implementing custom pricing, the company used a tiered pricing model with plans starting at $79 per month. There are no additional costs, other than the company's credit card processing fees of 2.49 percent per swipe or 3.49 percent plus 15 cents for keyed-in transactions. Bindo also gives you the choice of using your own merchant account or credit card processor. 

Requesting a quote tailored to your business is easy. Just fill out this form detailing your business information — such as the type of business, number of locations, number of SKUs and state — and a Bindo rep will get back to you to discuss your operations and create a custom quote based on your needs.

Editor's Note: Looking for information on POS systems? Use the questionnaire below and our vendor partners will contact you to provide you with the information you need:

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We also liked Bindo because it offers hundreds of features to help you manage sales and run your business from your iPad POS system. Here are just a few of those functionalities:

Credit card processing. Bindo lets you accept major credit and debit cards issued by Visa, MasterCard, Discover and American Express, as well as Diner's Club and JCB. Bindo is also NFC-capable, so you can accept mobile payments like Apple Pay. Additionally, Bindo is EMV-ready and comes with a free EMV credit card reader so you can stay compliant with EMV regulations.

Mobile POS (mPOS). In addition to the iPad POS, you can take Bindo with you and turn your iPhone into a POS system. The Bindo mPOS app lets you accept credit cards, manage inventory, view reports and perform myriad tasks on the go.

Inventory management. We like how easy Bindo makes it to manage your inventory. Whereas many POS systems require you to manually input or import data, Bindo lets you add new products just by scanning the barcodes. This will automatically populate information like product titles, descriptions, photos and other data from its database of more than 10 million products. In addition to automatically tracking inventory, Bindo also lets you generate many custom reports, view real-time updates, set up inventory alerts, schedule sales and discounts, create custom pricing, keep a database of suppliers, process purchase orders and dozens of other functions.

Customer management. Customer relationship management (CRM) is key to boosting sales. We were impressed with Bindo's built-in CRM software, which features robust capabilities to help you manage and get to know your customers better. Here are just a few of the key functions Bind's CRM has to offer:

  • Automatically generate customer profiles from credit card swipes
  • Launch and maintain a customer loyalty program that also lets you track spending and rewards
  • View individual purchase histories to create personalized offers, marketing materials and in-store experiences
  • Discover top customers and how much they have spent at your store monthly, annually and during the lifetime of their business with you
  • Create targeted mailing lists and email marketing campaigns
  • Access transaction histories by salesperson

E-commerce. If you don't already have an online store, Bindo is the only POS system that gives you a free online storefront. With just one click, you can take your entire inventory straight from your POS to your Bindo online store (online and offline sales are also synchronized in the POS system, so you don't have to worry about keeping up with separate data points). Customers can then choose to have their purchases delivered or pick them up at your store.

Staff management. Track cash, employee hours and employee performance during their shifts right from your POS. Bindo features a built-in time clock that gives employees their own PIN-protected dashboards where they can clock in and out — the software also takes their photo every time they do so to prevent any fraud and protect you, the business owner. You can also track sales and employee performance during each of these shifts, so you'll know who is making the most sales, identify who opened and closed a shift and more.

Analytics and reporting. Bindo comes with a comprehensive set of analytics and reporting tools, so you can always keep an eye on how your business is doing and how it can improve. These include sales reports, income statements, historical comparisons, top products and item performance reports, transaction histories, daily closing reports, accounting reports, purchase reports and more.

One of the best things about Bindo is that if you need help using its POS, you can get help 24/7 and speak to a live person whenever you need it. Bindo customer support can be reached via phone, email, social media and live chat on the Bindo website. The company's representatives are also very pleasant to speak with — when we called the company as a business owner with a list of questions, the rep was friendly, accommodating and knowledgeable enough to address all of our concerns and patiently clarify anything we didn't understand.

Additionally, Bindo's Help Center features a frequently asked questions section and a collection of articles that cover a wide range of topics and cases uses, such as:

  • Installing and setting up Bindo
  • Processing credit cards
  • How to add, edit and manage inventory
  • Hardware and networking help and recommendations
  • Back-office functions
  • Reporting and analytics tools
  • Connecting add-ons and third-party integrations
  • Accessing the many other features available on the Bindo POS system

We like Bindo for its flexibility and for providing a bevy of enterprise-level features at a small business budget. But it's not without its limitations. The main limitation we see is that Bindo is designed specifically for retailers — such as clothing stores, convenience stores, sports stores, health stores, wine and liquor stores, candy stores, furniture stores and more — and service providers like salons and spas. So if you're a restaurant, cafe or other food establishment, Bindo isn't for you. Instead, check out our pick for the best POS systems for restaurants here.

Our biggest problem with Bindo, however, has to do with customer service because its offerings are lacking in comparison to other iPad POS systems. Although having 24/7 live customer help is definitely a big plus, we know that there are small business owners who also like being able to troubleshoot issues themselves, without having to wait on the phone or for an email or chat reply.

We would have liked to see the Bindo website offer more readily accessible help resources that would make it easier for small business owners to find help on their own. For instance, Bindo's Help Center is limited to articles and how-to guides. Unlike its competitors, there are no community forums, video demos or self-guided tutorials.

Bindo also doesn't offer any in-person services or employee training programs, which may be a deal breaker for small business owners who need more support from their iPad POS system provider.

Ready to choose a POS system? Here's a breakdown of our complete coverage:

Editor's Note: Looking for information on POS systems? Use the questionnaire below and our vendor partners will contact you to provide you with the information you need:

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Sara Angeles
Sara Angeles

Sara is a tech writer with a background in business and marketing. After graduating from UC Irvine, she worked as a copywriter and blogger for nonprofit organizations, tech labs and lifestyle companies. She started freelancing in 2009 and joined Business News Daily in 2013. Follow Sara Angeles on Twitter @sara_angeles.