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Grow Your Business Security

Protecting Your Business from Ransomware

Protecting Your Business from Ransomware
Credit: nito/Shutterstock

Dubbed Petya, the massive cyberattack started in Ukraine, shutting down major firms, ATMs, airports and departments of the government. It quickly spread through Europe, crippling such businesses as Danish shipping giant Maersk, British advertising firm WPP and Russian steel and oil companies Evraz and Rosneft. There are also reports of Petya attacks in the Netherlands, Lithuania, India and Israel. And this all happened just weeks after a similar ransomware, WannaCry, attacked other companies around the globe.

If such ransomware and cryptolocker can paralyze large-scale businesses worldwide, there’s no doubt small businesses are highly vulnerable. Although there are no foolproof ways to keep ransomware out of your systems — even antivirus and anti-malware can't keep businesses safe from Petya, its variants or other ransomware — there are steps you can take to protect your business.

1. Keep your software up to date

One of the biggest questions about Petya is how it spread so quickly. Experts say it’s likely because operating systems and software are not up to date, making their systems vulnerable. In many cases, it only takes one computer to infect an entire network. This also applies to antivirus software. Ransomware such as Petya can take computer systems by storm because it takes antivirus companies hours to update their malware definitions, once they know about the malware.

Current catch rates from antivirus companies run at best between 80 and 90 percent, said Stu Sjouwerman, CEO at cybersecurity firm KnowBe4. Most antivirus companies test against known malicious software found "in the wild" and do not do as good a job against zero-day malware, which exploits holes in software as soon as the vulnerability is known, he said.

If the ransomware is known, an antivirus program may block it, but usually, it is an unknown variant or one that can bypass the filters in place. More often than not, a business antivirus may be out of date or software unpatched, where updates are not installed.

2. Backup all data

You may not be able to fully protect your computer, but you can protect yourself from data loss by backing it up. This way, you still have access to your data, even when your computer is on lock down.

As an extra layer of protection, businesses should consider multiple backups using a cloud backup service. Offsite backups should be included as some ransomware will encrypt most local files, files shared on the network and local backups, as well as disable services that use shadow copies, Sjouwerman said. If you don’t know where to start, check out or suggestions for cloud storage and cloud backup solutions.

3. Train your staff

One of the most effective ways businesses can protect themselves against ransomware is to put employees through an effective security awareness training program.

In many cases, businesses get hit by cyberattacks because a single employee clicked on a malicious link, opened an infected email, fell for a phishing scam or otherwise inadvertently opened the doors for a cybercriminal.

Cybersecurity awareness training can be done in-house if you have experts on your IT team. There are also one of them many training and consulting services that specialize in training small businesses in cybersecurity best practices, and many offer a guarantee. For instance, KnowBe4's Security Awareness Training guarantees that it works or the company will pay your ransom if you get hit after doing the training.

For an in-depth look at cybersecurity and how you can defend yourself, visit our Cybersecurity Guide for Small Businesses.


Sara Angeles

Sara is a tech writer with a background in business and marketing. After graduating from UC Irvine, she worked as a copywriter and blogger for nonprofit organizations, tech labs and lifestyle companies. She started freelancing in 2009 and joined Business News Daily in 2013. Follow Sara Angeles on Twitter @sara_angeles.