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The widely used medium makes contacting consumers a breeze.
Business owners may have any number of reasons for starting a business, but new research has found that there three main reasons owners sell their businesses.
Hostess Brands may be facing the extinction of it's Twinkies and other baked products. These favorite brands suffered a similar fate.
If you're going mobile you need to tailor your message.
Not every attempt to make customers happy ends up working out in the end. Here are five customer service practices that ended in disaster … or worse.
Local businesses need a web presence more than ever
Once a customer gets treated badly, they expect a lot of special treatment before they will return.
Next time, try saying…'May I help you?'
Marked-down merchandise, midnight store openings, huge crowds - Black Friday cometh! Cyber Monday, one of the biggest online shopping days of the year, is hot on its heels. Life's Little Mysteries...