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Salesforce Small Business CRM makes it easy to manage contacts and keep track of sales processes.
Customer relationship management software helps small businesses create happier, more loyal customers.
Plan your marketing for the year ahead, though remember to keep your goals realistic.
Conjoint analysis is a marketing research technique that helps businesses measure what their consumers value most about their products and services.
CRM benefits businesses by helping them make better, wiser decisions.
You may not realize it, but there are lots of things your business might be doing to really tick customers off. Here are five to watch out for.
All businesses can benefit from keeping track of prospective clients.
Effective, efficient and targeted marketing holds hard to ignore benefits.
The widely used medium makes contacting consumers a breeze.
Business owners may have any number of reasons for starting a business, but new research has found that there three main reasons owners sell their businesses.
Hostess Brands may be facing the extinction of it's Twinkies and other baked products. These favorite brands suffered a similar fate.
If you're going mobile you need to tailor your message.
Not every attempt to make customers happy ends up working out in the end. Here are five customer service practices that ended in disaster … or worse.
Local businesses need a web presence more than ever
Once a customer gets treated badly, they expect a lot of special treatment before they will return.
Next time, try saying…'May I help you?'
Marked-down merchandise, midnight store openings, huge crowds - Black Friday cometh! Cyber Monday, one of the biggest online shopping days of the year, is hot on its heels. Life's Little Mysteries...