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Every service-based business will have to deal with one or two difficult clients. But is it time to drop them completely?
Your employee training program might cover the practical skills your staff needs to do their jobs, but it's just as important to improve soft skills like work ethic and a good attitude.
These quotes from the hit AMC show "Mad Men" perfectly sum up what it means to be a great leader in life and in business.
They may be young, but Girl Scouts can teach you a lot about leadership and business. Here's how these entrepreneurial girls build future skills through the Girl Scout Cookie Program.
Want to help your employees feel engaged and successful? Take the time to have these important conversations with them.
There are more ways to build leadership skills than formal manager training. Here are a few often overlooked but highly effective ways to become a better leader.
For women entrepreneurs, launching businesses in large metropolitan areas isn't always the best strategy. Businesses owned by women in smaller metro areas have much higher average revenue than...
Three experts: an ex-Giant, a former Eagles manager and a sports psychologist tell you how to put Super Bowl psychology to work for your business.
Need help getting started in social media or making your meetings more exciting? Five experts tell you how.
Bringing in workers with disabilities isn't an act of charity; it's part of a sound hiring strategy that can really benefit a company.
When you're thinking about terminating an employee based on performance, there are a few factors to consider and steps to be taken first.
Thinking about a business partnership with your spouse or significant other? Take this advice from an entrepreneurial couple who makes it work.
Are you looking to outsource your human resources operations? Here are 10 companies that specialize in HR management for small businesses.
Need help managing job applicants? Check out these recruiting software providers.
Managers say that employees use a horde of common buzzwords and clichés every day — such as 'dynamic, 'deep dive' and 'leverage' — that really get under the bosses' skin.
Hiring for a small business has never been easier. Check out these recruitment websites, software, apps and other free resources to find top talent in your industry.
Ongoing professional development can bring immense benefits to both IT pros and the organizations that hire them. Here's how you can approach professional development, from both the employee and...
Want to make a good first impression? Don't make any of these mistakes.
To help find the right partner, several experts weighed in on what small businesses should look for in a PEO provider.
How do you get customers to pay for a subscription to your service? Be friendly and engaging — never pushy.
Even the best leaders have flaws. Here's how to identify and correct your own leadership blind spots
What time-strapped business owners need is a strategy that lets them attract more customers without logging in more hours at work.
'30 Rock' star Tina Fey is more than just a comedienne; she's also a great leader.
Want to grow your business quickly? Here are five tips to help you scale up.
Evidence from investors, analysts and consumers themselves reveals that online stores have a competitive edge when they don’t have to collect sales tax from shoppers
If you're trying to find out more about a job candidate before you hire, make sure you know what's legal and what's not.
Call center customer service disasters happen every day. Here's how to stop them.
A Pareto analysis helps prioritize decisions so leaders know which ones will have the greatest influence and least impact on their overall goals.
Decision trees are flowchart graphs or diagrams that help explore all of the decision alternatives and their possible outcomes.