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Once a customer gets treated badly, they expect a lot of special treatment before they will return.
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They aren't the only ones who need to put their best foot forward.
Ohio-based inventor wins free prototype creation
Just because you don't have a company 401(k) doesn't mean you can't prepare.
Be kind, but not trusting.
Next time, try saying…'May I help you?'
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Joseph Hennessey, Small Business Innovation Research Adviser, explains
Step one…get a job.