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These FTC telemarketing rules are critical for businesses to know before engaging in any type of telemarketing.
Maternity leave is an important policy for attracting and retaining talent. Here's how to create your own policy.
Marketing automation handles time-consuming tasks, allowing business owners to hone their marketing strategy. Discover which tasks you can deploy to an automated marketing solution.
This guide describes the pros and cons of outsourcing customer service to an offshore call center. Is an offshore call center right for you, or is it a risk you can't afford to take?
Learn what paycheck records are and how to properly retain them to maintain legal compliance.
If you sell across state lines, you're required to pay sales tax in those states. Here's how to comply with tax obligations as a small online seller.
Salesforce is a dominant force in the CRM world. However, there are alternatives to consider.
Small businesses are a prime target for hackers, particularly with many employees now working from home.
Improve the efficiency and focus of every department in your business with customer segmentation.
A CRM is a great tool for marketing and sales teams, but only if you can get your sales department's buy-in.
Learn from these six companies to build your own diversity-and-inclusion policy.
Learn the key differences between contractors and employees so you can hire the right type of workers for your business.
This guide explains the benefits of a lead capture form and how to build one for your landing pages.
Are you paying too much for credit card processing? Here are five things you can do to lower your rates.
This guide includes basic information about big data and a list of eight big data solutions for small businesses.
A potential customer or client may request a price quote from you. Here's how to provide a professional estimate.
A sales script is a set of guidelines that can help you keep your message consistent across your company and improve your sales techniques.
Reading the fine print is critical when choosing a credit card processing service.
If you have bad credit, you can still open a business checking account. Here's how.
Several payroll services allow employees to be paid on demand rather than wait every two weeks. Is on-demand payroll right for your small business?
CRM software can provide a wealth of benefits for your small business, from customer retention to increased productivity.
Using CRM and email marketing tools together can help you create targeted, personalized campaigns.
With the workplace now stretching out from offices and onto kitchen tables, digital collaboration tools are more important than ever.
Predictive scheduling offers hourly workers more predictability in their work schedules.
While CRM and marketing automation seem similar, there are key differences between the two types of software.
Though the Apple Card is for consumers, small business owners can take advantage of some of its perks.
When your small business needs capital and you don't qualify for a conventional business loan, SBA loans are an appealing option.
Business loan terms are often negotiable, giving borrowers a chance to secure more favorable rates and better terms.
Small business credit cards can help with short-term debts.
Benchmarking your business operations with defined metrics can help track progress and reach goals faster. Here are the benefits of benchmarking.