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Best Free Single Sign-On Solution for Business: JumpCloud Review

Best Free Single Sign-On Solution for Business: JumpCloud Review

After reviewing a number of single sign-on (SSO) solutions, we recommend JumpCloud as the best free SSO. We chose JumpCloud from dozens of SSO companies. To understand how we chose JumpCloud, you can find our methodology on our best picks page

JumpCloud's free edition offers a fully functional SSO for up to 10 users, while many other free SSOs only offer a limited version. It offers the same features as its paid subscription; it simply limits the number of users on the free version to 10. For companies that grow beyond the free version's user limits, the first 10 users of the paid package remain free.

Editor's note: Looking for an SSO solution for your business? Use the questionnaire below to be contacted by vendors with additional information:

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JumpCloud is a flexible service that can integrate active directories, replace LDAP or even serve as a "directory as a service." It's compatible across all devices and operating systems, so no matter what users in your organization rely on, JumpCloud will work for them.

JumpCloud helps administrators easily maintain a truly secure environment by offering a complex password generator. Administrators can set policies that require regular password updates and forbid the reuse of old passwords.

User management: JumpCloud gives administrators a central location from which to provision and manage all users. Administrators can create or import user accounts directly to the centralized JumpCloud console, where they can then sort them into different roles or groups, or manage them on an individual basis. Administrators can also map specific groups or users to different devices, applications and networks, granting high-level control in a single, organized place.

Multifactor authentication: Essential for a truly secure solution, MFA requires a second login step for members of your team. This adds a layer of security to verify user identities and ensure sensitive data is not vulnerable in the event a user's login credentials are compromised. MFA is an important aspect of identity and access management, and it's not always included in free versions.

Access control: JumpCloud also makes it easy for administrators to control the levels of access each user or group of users can experience. By leveraging the central JumpCloud console, administrators can quickly grant and manage access throughout all applications, devices and networks. The console also enables administrators to regularly change credentials and terminate old users, such as former employees.

Reporting: JumpCloud maintains thorough reports for security and compliance. In the event you're being audited, are required to submit regular compliance reports, or just want to keep tabs on how your organization is utilizing the system, JumpCloud gives detailed reports on administrative control of networks, data, applications, password management, MFA and event logging.

JumpCloud offers a free version for up to 10 users and competitive pricing on its paid version. The free service includes all the features of the paid subscription. For more than 10 users, JumpCloud offers a professional pricing package starting at $10 per user per month ($7.50 when billed annually) while still including the first 10 users for free.

Both plans give you every feature JumpCloud offers. The company also offers a 30-day free trial on paid packages, so you can try it out and make sure it is right for your organization before you sign up. 

The biggest drawback we found with JumpCloud is that its free version offers limited technical support. While it includes every key identity and access management feature, free users only have one week of access to the company's support team. If you sign an additional support contract, you gain access to the full technical support center, but this isn't free.

Ready to choose a single sign-on solution? Here's a complete breakdown of our coverage:

Editor's note: Looking for an SSO solution for your business? Use the questionnaire below to be contacted by vendors with additional information:

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Adam C. Uzialko

Adam received his Bachelor's degree in Political Science and Journalism & Media Studies at Rutgers University. He worked for a local newspaper and freelanced for several publications after graduating college. He can be reached by email, or follow him on Twitter.