There's no one "right" way to lead a business. Today's leaders have a lot of wisdom to impart about managing the modern workforce, because each one approaches leadership in his or her own unique way. Every week, Business News Daily will share a leadership lesson from a successful business owner or executive.
- The leader: Jeff Oddo, president & CEO of City Wide Maintenance
- Time in current position: 28 years
- Jeff's philosophy: "Hold your team accountable for doing what they promise to do in a caring manner."
As a leader, I am responsible for sharing the dream, vision and purpose of the company. While providing the tools the team needs in order to be successful; I aim to hold them accountable for doing what we promise to do in a loving and caring manner. This includes finding solutions to potential roadblocks.
My father, the founder of City Wide, is a people person with very high expectations for everything we did, and for everyone he surrounded himself with. He always strived to deliver a quality service to our clients, and was fanatical regarding our reputation.
He believed in being the best you could be and never settling for being "good enough." I grew up under that tutelage and have embraced the same philosophy of wanting to provide our clients with a very professional service with family values and a positive attitude; something they can't typically get with other companies.
We still repeat a lot of my father's mantras such as "only being as strong as your weakest link," or "take care of your people and they will take care of you." We believe in running a dynamic organization focused on educating our employees and fostering an environment that everyone is proud to call their workplace.
Edited for length and clarity by Jennifer Post.