After much research and analysis, we recommend TimeClock Plus as our 2019 pick for the best time and attendance system for larger employers.
Larger employers have varying needs when it comes to time and attendance systems. One area this is particularly true in is how it is hosted. Since many larger companies have their own IT staff, having an on-premises system might be an option they might want to take advantage of. On the other hand, depending on the number of locations the enterprise has, a cloud-hosted time and attendance software might be a better fit.
Furthermore, larger employers may not want all of the same features found in a time and attendance solution. Some may only want basic tools, while others may want something more advanced for their staff. Having a timekeeping system that offers a variety of service plans is something many larger organizations are looking for.
TimeClock Plus fills both of those needs. The system offers flexibility in both hosting options and service plans. TimeClock Plus is one of just a few time and attendance systems that is available as both a cloud-hosted and on-premises solution. Both offer the exact same functionality. The difference is in how they are installed and maintained. The on-premises solution is housed on your own company servers, and you are responsible for the maintenance and upgrades. The cloud-hosted solution is stored in the cloud, and TimeClock Plus handles all of the maintenance and upgrades.
TimeClock Plus offers three service plans, all of which include web-based clock operations, basic overtime calculations, views of employee status and hours, automatic punch rounding, and automatic logoff. Additional features in upgraded plans include timeclock compatibility, mobile apps, scheduling, accruals, and time-off request management.
Another important aspect large employers look for in a time and attendance system is something that can handle all of their timekeeping needs. Having one platform that tracks when employees come and go, generates schedules and manages paid time off is valuable to enterprise organizations.
TimeClock Plus offers all of those features. It has multiple ways employees can record when they come and go, it offers the ability to create both simple and advanced schedules, tracks all time off accruals, and allows employees to ask for time off and managers to approve or deny those requests.
To understand how we selected our best picks, you can find our methodology and a comprehensive list of time and attendance systems on our best picks page.
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The cloud-hosted version of TimeClock Plus has annual recurring fees, while the on-premises version has one-time upfront costs. For larger employers, both systems are available in the Standard and Professional service plans.
Both plans include web-based clock operations, basic overtime calculations, views of employee status and hours, automatic punch rounding, automatic logoff, employee timesheet entry, employee and manager approvals, timeclock compatibility, mobile apps, simple scheduling, accruals, and messaging.
The Professional plan includes advanced scheduling; time-off request management; clock restrictions; advanced overtime; mass scheduling; and automated reports, exports, and notifications.
Here is a breakdown of the costs for each hosting option:
- Cloud: TimeClock Plus charges yearly fees for each employee. The yearly per-employee fee is $24 on the Standard plan, $36 on the Professional plan. In addition to the monthly charge, there is a one-time setup fee of $100 for the Standard plan and $200 for the Professional option.
- On-Premises: There are one-time software and licensing fees for the on-premises solution. The software is $475 for the Standard plan, as well as a $35 licensing fee for each employee. On the Professional plan, the software is $1,000, with a $45 licensing fee for each employee. There are also implementation and training costs, which are $225 per hour. In addition, you have the option of paying about $350 per year for software maintenance.
The only other cost is for the timeclocks. The company offers a range of timeclock options from $1,000 to $2,500.
Besides offering multiple hosting options and service plans, another pro of TimeClock Plus is the multiple ways it can track employee time. Employees can clock in and out via computer, mobile app, phone or timeclock. Businesses have the choice of PIN entry, card reader or biometric timeclocks. The biometric timeclocks use either fingerprint or hand scans to ensure employees aren't clocking in and out for their peers.
With the app, available on iOS and Android devices, managers can review their dashboards, see which employees are currently working, and view and send messages to employees. Employees can use the app to clock in and out, change job and cost codes, review their hours, read messages from their managers, and approve timecards. The mobile app uses GPS to record exactly where employees clock in and out from.
Handling all scheduling and time-off management is another benefit of this time and attendance system. Both the Standard and Professional plans track vacation and sick-time accruals. In addition, the Professional plan includes an entire time-off management component that allows employees to ask for time off and managers to approve or deny those requests.
When it comes to scheduling, the Standard plan includes a simple scheduling feature that allows businesses to create basic shifts for workers. The Professional plan's scheduler allows managers to create, view and edit individual schedules, as well as complete weekly schedules for everyone in the company. Once created, schedules can be used to monitor and restrict when employees clock in and clock out, as well as track late arrivals and absences.
Other benefits include integrations with more than 200 different payroll providers, including ACS, ADP, Paychex, QuickBooks, PayChoice and Rapid Pay, as well as the ability to generate more than 50 labor data reports, including ones for payroll, job codes, accrual, cost codes and scheduling.
One potential negative of TimeClock Plus is the cost of the timeclocks. The timeclocks are very sophisticated, and they are also expensive. These clocks are among the most expensive we found during our research of time and attendance systems.
Another downside is that TimeClock Plus doesn't offer a free trial like some of the other providers we examined do. However, if you are not satisfied with TimeClock Plus for any reason, you can cancel your service within the first 30 days for a complete refund of the purchase price.
We were impressed with the service TimeClock Plus provides. We contacted the company by phone, email, and live chat multiple times, posing as a business owner interested in time and attendance systems.
All of our calls were immediately answered by friendly and helpful representatives who thoroughly answered our questions. By the end of our calls, we had a clear understanding of how the system works, the features it includes, the different plans that are available and how much it costs. In addition to our positive calls, each time we reached out by email we received quick and thorough responses.
We received the same high level of attention when we tested the live chat tool on the TimeClock Plus website. Each question we asked was answered promptly and in just as much detail as what we received over the phone.
Customer support is available by phone, live chat and email between 7 a.m. and 7 p.m. (CST), Monday through Friday.
TimeClock Plus' parent company, Data Management Inc., is an accredited member of the Better Business Bureau with an A+ rating. According to the BBB website, as of March 2019, only two complaints were filed against Data Management Inc. over the past three years.
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