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TimeClock Plus Review

Best Time and Attendance System for Large Employers

A Business News Daily Review

Product and service reviews are conducted independently by our editorial team, but we sometimes make money when you click on links. Learn more.

After conducting extensive research and analysis, we recommend TimeClock Plus as our 2018 pick for the best time and attendance system for large employers. To understand how we selected our best picks, you can find our methodology and a comprehensive list of time and attendance systems on our best picks page.

Hosting options: TimeClock Plus is one of just a few time and attendance systems that is available as both a cloud-hosted and on-premises solution. Both offer the exact same functionality. The difference is in how they are installed and maintained. The on-premises solution is housed on your own company servers, and you are responsible for the maintenance and upgrades. The cloud-hosted solution is stored in the cloud, and TimeClock Plus handles all of the maintenance and upgrades.

Service plans: TimeClock Plus offers three service plans: Express, Standard and Professional. Among the features and tools available in all plans are web-based clock operations, basic overtime calculations, views of employee status and hours, automatic punch rounding, and automatic logoff. Additional features available in both the Standard and Professional plans are employee timesheet entry, employee and manager approvals, timeclock compatibility, mobile apps, simple scheduling, accruals, and messaging. Features available only in the Professional plan are advanced scheduling, time-off request management, clock restrictions, advanced overtime, mass scheduling, and automated reports, exports, and notifications.

Editor's note: Looking for information on time and attendance systems? Use the questionnaire below, and our vendor partners will contact you to provide you with the information you need:

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Clocking options: Employees can clock in and out via computer, mobile app, phone or timeclock. Businesses have the choice of PIN entry, card reader or biometric timeclocks. The biometric timeclocks use either fingerprint or hand scans to ensure employees aren't clocking in and out for any of their peers.

Paid time off: Both the Standard and Professional plans track vacation and sick-time accruals. In addition, the Professional plan includes an entire time-off management component that allows employees to ask for time off and managers to approve or deny those requests.

Scheduling: The Standard plan includes a simple scheduling feature that allows businesses to create basic shifts for workers. The Professional plan's scheduler allows managers to create, view and edit individual schedules, as well as complete weekly schedules for everyone in the company. Once created, schedules can be used to monitor and restrict when employees clock in and clock out, as well as track late arrivals and absences.

TimeClock Plus charges yearly fees for each employee. The yearly per-employee fee is $24 on the Standard plan, $36 on the Professional plan.

In addition to the monthly charge, there is a one-time setup fee –$100 for the Standard plan and $200 for the Professional.

There are one-time software and licensing fees for the on-premises solution. The software is $475 on the Standard plan, and there is also a $25 licensing fee for each employee. On the Professional plan, the software is $1,000, with a $35 licensing fee for each employee.

There are also implementation and training costs, which are $225 per hour. In addition, you have the option of paying about $350 per year for software maintenance.

The only other cost is for the timeclocks. The company offers a range of timeclock options from $1,000 to $2,500.

Employee status: Managers have access to an employee status page that shows which workers are clocked in, what job code they are working in, if they are on break, when they last punched in or out, and the number of hours they've worked. In addition, managers can set up alerts for when employees are late or take too long a lunch.

Labor reports: There are more than 50 labor-data reports, including ones for payroll, job codes, accrual, cost codes and scheduling.

Employee self-service: Employees can view their hours for the week, their current and future schedules, and their PTO accruals. The system also allows workers to clock in or out, change job or cost codes, and request time off.

Mobile app: TimeClock Plus offers a mobile app for Android and iPhone users. With the app, managers can review their dashboards, see which employees are currently working, and view and send messages to employees. Employees can use the app to clock in and out, change job and cost codes, review their hours, read messages from their managers, and approve their timecards. The mobile app uses GPS to record exactly where employees clock in and out from.

Payroll integration: TimeClock Plus integrates with more than 200 different payroll providers, including ACS, ADP, Paychex, QuickBooks, PayChoice and Rapid Pay.

Customer support: We were impressed with the service TimeClock Plus provides. To gauge the quality of support it offers, we called the company multiple times, posing as a business owner interested in time and attendance systems. All of our calls were immediately answered by friendly and helpful representatives who thoroughly answered all our questions. By the end of our calls, we had a clear understanding of how the system works, the features it includes, the different plans available and how much it costs. Customer support is available by phone, live chat and email between 7 a.m. and 7 p.m. (CST) Monday through Friday.

Better Business Bureau: TimeClock Plus' parent company, Data Management Inc., is an accredited member of the Better Business Bureau with an A+ rating. According to the BBB website, as of March 2018, only two complaints were filed against Data Management Inc. over the past three years.

One potential negative of TimeClock Plus is the cost of the timeclocks. As the timeclocks are very sophisticated, they are also expensive. These clocks are among the most expensive we found during our research of time and attendance systems.

Another downside is that TimeClock Plus doesn't offer a free trial like some of the other providers we examined do. However, if you are not satisfied with TimeClock Plus for any reason, you can cancel your service within the first 30 days for a complete refund of the purchase price.

Ready to choose a time and attendance system? Here's a breakdown of our complete coverage:

Editor's note: Looking for information on time and attendance systems? Use the questionnaire below, and our vendor partners will contact you to provide you with the information you need: 

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Chad Brooks

Chad Brooks is a Chicago-based writer who has nearly 15 years' experience in the media business. A graduate of Indiana University, he spent nearly a decade as a staff reporter for the Daily Herald in suburban Chicago, covering a wide array of topics including, local and state government, crime, the legal system and education. Following his years at the newspaper Chad worked in public relations, helping promote small businesses throughout the U.S. Follow him on Twitter.