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Teletrac Navman Review

Best GPS Fleet Tracking for Small Business

A Business News Daily Review

Product and service reviews are conducted independently by our editorial team, but we sometimes make money when you click on links. Learn more.

After conducting extensive research on GPS fleet tracking services, we recommend Teletrac Navman as the best GPS fleet tracking service for small businesses in 2018. To understand how we selected our best picks, you can find our methodology and a comprehensive list of GPS fleet tracking services on our best picks page.

Teletrac Navman is one of the best companies we looked at. It offers extensive services in all the areas we considered: software usability, plan structure, hardware options, safety features, reporting options and overall ease of use. It stood out as an ideal service for small business owners looking to integrate fleet tracking into their day-to-day operations. It also provides some additional perks, like free device installation.

If you're a small business owner looking for a service with robust features, you should consider Teletrac Navman. Here's why:

Safety features: Teletrac Navman offers driver scorecards so you can better coach your drivers, improving the safety of both your team and the community. It alerts you to any harsh braking, acceleration and turning by your drivers, and gives you second-to-second data capture after an incident. The hardware includes technology that tracks harsh turning, so you can track vehicle swerving and cornering in addition to standard speeding metrics.

Hardware: Teletrac Navman provides multiple hardware options, including both plug-and-play and advanced hardware devices. This gives you the flexibility to use whatever works best for your business. In both cases, the Teletrac Navman team can help with installation.  

Reporting: Teletrac Navman provides extensive reports and alerts to better manage your fleet. You can set safety and geofence alerts so that you get a message when an unsafe incident occurs or a vehicle enters or leaves a designated area. You can also schedule reports on your fleet's status and vehicle health.  

Software: The Teletrac Navman software is among the best we reviewed. Its sleek platform makes tracking your fleet, building reports and viewing intricate vehicle details easy. The software updates every minute. You can overlay both traffic and weather data, which is a feature we didn't see with a lot of other companies. Generally, GPS fleet tracking services only provide traffic data. This can help you better monitor your fleet and manage arrival times.  

Editor's Note: Looking for information on GPS fleet tracking systems? Fill out the below questionnaire to be connected with vendors that can help.

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Teletrac Navman's robust service extends beyond these key features. It offers extensive compliance and logging features, as well as resources for driver scheduling. Its long list of features makes it one of the best companies we reviewed. In addition to its great software, solid reporting and flexible hardware, businesses get access to the following: 

  • Vehicle tracking
  • Driver scorecards
  • Safety alerts
  • Maintenance reporting
  • Government compliance resources
  • Asset tracking
  • Vehicle analytics
  • Mobile-friendly software
  • Geofencing technology
  • Driver messaging

One standout feature from Teletrac Navman is the free hardware installation. Most GPS fleet tracking services say that you should be able to install the hardware on your own. Depending on the hardware package you end up with, this is often true. But there can always be issues with installation, and Teletrac Navman goes a step further by providing a free resource for its clients. While you may not need a professional to install your hardware, having the option to outsource that work could mean a more efficient installation process. It can also allow you to ensure that everything is up and running properly.

Online reputation: Teletrac Navman has an A+ rating with the Better Business Bureau and earned 3.6 out of five stars with the company. We didn't find a lot of reviews on Facebook or Google, but being reviewed and verified by the Better Business Bureau shows that it's a reliable service.

Support: Teletrac Navman provides support via live chat, email and phone. This flexible offering means you can get in touch with team members on a variety of platforms.

Long-term contract: If you're interested in partnering with Teletrac Navman, you'll have to sign up for a three-year contract. While this is typical of a company that provides this level of services, it is still longer than a lot of the other terms we reviewed. We found that companies usually offer one- and two-year contracts too, so Teletrac Navman's requirement is on the long side.

Vehicle minimum: Teletrac Navman requires a fleet of at least three vehicles for you to use its services. While this shouldn't be a problem for most small businesses, it's something to be aware of if you operate a very small business in need of GPS tracking services for just a couple vehicles.

Ready to choose a GPS fleet tracking software? Here's a full breakdown of our coverage:

Editor's Note: Looking for information on GPS fleet tracking systems? Fill out the below questionnaire to be connected with vendors that can help.

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Matt D'Angelo

Matt D'Angelo is a B2B Tech Staff Writer based in New York City. After graduating from James Madison University with a degree in Journalism, Matt gained experience as a copy editor and writer for newspapers and various online publications. Matt joined the Purch team in 2017 and covers technology for Business.com and Business News Daily. Follow him on Twitter or email him.