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Epos Now Review

Skye Schooley
Skye Schooley
Staff writer
  • We chose Epos Now as the best POS system for ease of use because of its user-friendly software, flexibility and customization.
  • Epos Now has more than 100 third-party app integrations, enabling it to grow with your business.
  • This cloud-based POS system starts at $39 a month, making it affordable for most small businesses.
  • This review is for small business owners who are looking for a POS system that is easy to use and highly flexible.

Epos Now is our best pick for ease of use because it offers a lot of features, flexibility and customization at an affordable price. With more than 100 third-party app Integrations, this is a system that will grow as your business does. Its recent partnership with BigCommerce, an e-commerce platform provider, underscores its focus on helping its customers easily sell their products online. This is particularly important during the pandemic, with consumers leery of going into physical stores.

Epos Now

Epos Now

Best POS Systems for 2021

The Verdict

Epos Now is the best all-in-one POS system because it's affordable, versatile, and nearly every type of business can use it. It has more than 80 integrations, gives you a choice of payment providers, and is compatible with third-party POS hardware.

Epos Now also stands out from its rivals because of its flexibility. It supports Apple devices, Android tablets, Macs and PCs. You can use a mix of devices with the system, and they don't have to come from Epos Now. While it sells hardware, it supports third-party products as well.

Epos Now Pricing and Terms

Pricing matters a lot for small businesses. Epos Now delivers on the affordability front, offering a range of pricing plans to fit most budgets.

POS Software

Epos Now's POS software is reasonably priced and includes a lot of features necessary to run a retail or hospitality business. You can pay for the software monthly or pay upfront for a software license. If you cancel during your contract, you won't get a refund for fees you paid upfront. If you go with a monthly plan and cancel later, you'll have to pay for the remaining month of your term. There is no limit to the number of team members who can use the POS or the number of transactions.

Payment Processing

Epos Now integrates with all the major payment providers, including International Bancard, Worldpay, Evo, Visa, Mastercard, Amex, Google Pay, Apple Pay and contactless payments. The more payment methods your business accepts, the better your sales will be.

POS Hardware

Epos Now is a device-agonistic POS, which is attractive for small business owners and makes the platform usable by a wider variety of businesses. You can add and remove hardware as you see fit without having to find a new POS software provider. Epos Now sells hardware as part of a bundle package, or you can purchase individual devices. You may not even need any new hardware, since Epos is compatible with a lot of third-party providers.

  • Epos Now POS: The standard Epos Now POS system starts at $999, or $72 a month (or $449 and $39 per month on discount) and includes a touchscreen POS system, secure cash drawer, and high-speed printer.

  • iPad POS: The iPad POS system comes with an Apple iPad stand, receipt printer and a cash drawer for $599. It also includes the first month of Epos Now software, installation, configuration and training.

  • Android POS: The Android system comes with a Samsung Galaxy Tab A stand, receipt printer, cash drawer, the first month of Epos Now software, and installation, configuration, and training for $599.

  • Handheld POS: The Epos Now mobile system (Epos Pocket) comes with a handheld device and support and costs $44 a month with zero down or $24 a month with $189 down.

Leasing is another option, but it will cost you more than purchasing the hardware upfront. Lease terms range from two to five years. Think long and hard before making that kind of commitment.

Did you KnowDid You Know: Epos Now has affordable pricing, ranging from $24 to $72 per month for the Epos Now POS and Handheld POS bundles. The iPad or Android POS hardware bundle is an upfront cost of $599.

Epos Now Features

Epos Now stands out from its rivals with the feature-rich software it offers for retailers and restaurant owners. It has two separate products that are used by a host of industries, from cafes to gyms.

We also like the flexibility it affords business owners who go with the Epos Now POS system. The system is compatible with iPads, Android, Macs, and PCs, and it supports all major payment processors. It also offers a mobile POS for business owners on the go, with a choice of hardware, pricing, payment processors and features. You can't say that about all POS system providers.

Epos Now also offers an impressive number of integrations, coming in at more than 100 at last count. It also has advanced inventory, employee and customer management tools.

Inventory Management

Whether you run a retail shop or restaurant, Epos Now's inventory management features are useful. The retail version of the software supports thousands of items. On the restaurant side, you can track inventory at the ingredient level. You can set alerts when inventory gets low or automate the entire reordering process.

Customer Management

Epos Now also helps you enhance your relationship with customers, thanks to its built-in customer management system. You can collect information about your customers with the software, from their email addresses to their shopping preferences. This data can inform your marketing and customer outreach efforts to better engage your audience where they are active and on the topics they're already searching for.

Employee Management

The POS software allows unlimited users and role-based user management. You can assign access based on an employee's role and track every sale they ring up. The system also acts as a time clock and can help you create and manage employee schedules.

Reporting

Depending on the level of data you need, Epos Now can give you a basic rundown of your nightly sales or a deep dive into a particular product or category. Epos Now's software lets you customize your reports to help you spot trends and high-performing staff.

Integrations

Integrations abound with Epos Now, which is one of the reasons this POS vendor is our best pick for an easy-to-use POS system. In order to seamlessly run your business, you want your POS system to connect with your other software solutions, such as your accounting software. With more than 100 integrations, Epos Now is sure to deliver most of the time. Its popular app integrations include Shopify, Nettl, Zapier, QuickBooks, Xero, Sage Business Cloud Accounting (formerly Sage One) and Sage 50cloud. Restaurant-specific integrations include TableUp and Hopt. APIs are also available, so you can add custom integrations to the system.

Key takeawayKey takeaway: Epos Now offers a variety of features necessary to run your business. It checks off the boxes of inventory management, employee and customer relationship management, reporting, and a wide selection of integrations.

Drawbacks

Epos Now is a strong player in the POS system market, but it does have a couple of drawbacks. A big one is the lack of transparency in its pricing. You can get a rough idea of base pricing from the website, but if you want add-on features, you will have to estimate your costs. That requires you to contact customer service for a custom quote. The help section on the company's website isn't that informative either, although it does have a blog, a YouTube channel, and active Facebook and Twitter accounts.

Customer Support

Epos Now ticks all the boxes of an easy-to-use POS system, but some business owners will still have questions. Epos Now ensures you understand how to use its software and hardware by providing one-on-one onboarding and unlimited training and coaching with its POS packages. It also offers continued customer support by phone, email and live chat. A great customer support system adds to a software's usability, and it can be especially important to keep your small business running.

Epos Now is accredited by the Better Business Bureau and has a B+ with the agency. It also has a customer review rating of 4.37 stars (out of 5) on the BBB site, which is much higher than many of the other POS companies we viewed.

Ready to choose a POS system? Here's a breakdown of our complete coverage:

Image Credit: DERO2084n / Getty Images
Epos Now

Epos Now

Best POS Systems for 2021

The Verdict

Epos Now is the best all-in-one POS system because it's affordable, versatile, and nearly every type of business can use it. It has more than 80 integrations, gives you a choice of payment providers, and is compatible with third-party POS hardware.

Skye Schooley
Skye Schooley
Business News Daily Staff
See Skye Schooley's Profile
Skye Schooley is an Arizona native, based in New York City. She received a business communication degree from Arizona State University and spent a few years traveling internationally, before finally settling down in the greater New York City area. She currently writes for business.com and Business News Daily, primarily contributing articles about business technology and the workplace, and reviewing categories such as remote PC access software, collection agencies, background check services, web hosting, reputation management services, cloud storage, and website design software and services.