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Best Reputation Management Service for Businesses: WebiMax Review

After conducting extensive research and analysis of online reputation management services, we recommend WebiMax as our 2018 pick for the best online reputation management service for businesses.

We chose WebiMax from dozens of reputation management services. To learn more about how we selected WebiMax and for a comprehensive list of reputation management services, visit our best picks page.

Editors Note: Looking for a reputation management service? To help you choose the service thats right for you, use the questionnaire below to have our sister site provide you with information from vendors for free:

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Unlike some online reputation management services, WebiMax does not have preset service plans and predetermined pricing. Pricing for WebiMax is entirely dependent on your situation and the services you need.

There are several factors that affect how much work will be needed to repair or maintain your brand's online image, which in the end, plays the biggest role in determining how much these services will cost.

To determine the best plan of attack, WebiMax conducts a free analysis of your business's online reputation. They scour the internet looking for any negative content that will need to be pushed down on search results and what positive content can be propped up. Once the analysis is completed, WebiMax prepares a formal proposal that includes all of the strategies they recommend using.

You can then accept the proposal as is or request fewer or more strategies depending on your budget.

For a business that didn't have much negative content to contend with and was more focused on building a positive online image, WebiMax estimated its services would cost about $500 per month. This includes continuous online monitoring for brand mentions, review acquisitions, and the creation of positive content, such as a microsite to house new online articles, images, and videos.

It is important to note that these are just estimated costs, which could increase or decrease depending on the specific services required. For those interested in WebiMax, we encourage you to contact the company directly to have the free analysis conducted and receive a formal proposal of its services and costs.

One factor that truly distinguished WebiMax from its competitors was that the service doesn't require long-term contracts. It works on a month-to-month basis, and you can cancel at any time for no cost. Other online reputation management companies we considered required three-, six- or even 12-month contracts. The ability to test out the service to see if you like it, without being penalized if you decide to cancel, was a big plus for us.

WebiMax is one of the most comprehensive reputation management companies we examined. The company conducts a wide range of reputation management services for your business that can clean up a negative internet reputation, maintain a positive online image or, for new businesses, build an online reputation from scratch.

What is nice is that it isn't an all or nothing when it comes to WebiMax's services. The company takes time studying your business and the current state of its online reputation. It then devises a customized plan that includes some or, depending on your needs, all of the reputation management strategies it offers.

Naturally, WebiMax monitors your business's reputation over time. By using several methods to monitor the fluctuation of your online image, WebiMax is able to stay on top of any increasing negative content and counteract it. They will not only address potential threats to your image but will keep you in the loop and offer insights about strategies you can implement on your own to prevent further attacks from damaging your reputation. This proactive approach was one key reason why WebiMax rose to the top of our list.

Among some of the specific online reputation management services WebiMax offers includes:

Content creation: WebiMax creates new, positive content that is properly optimized in order help push negative articles off of the first few pages of search engine results. This can include articles and blog posts as well as images and videos. All of the content has proper SEO in terms of strategic keywords, page titles, metadescriptions, H1 tags and alternate tags for images.

Online monitoring: WebiMax has developed its own web crawler that scans more than 100 million web pages a day and extracts conversations, comments, articles and online reviews about your business. This provides for real-time updates and ensures you are aware of what is being said about your business online.

Social media monitoring: In addition to its web crawler, WebiMax conducts constant monitoring of social media networks like Facebook, Twitter, YouTube, Google+, Instagram and LinkedIn. This helps to ensure you are always aware of conversations surrounding your business.

Social media management: If your social presence is lacking, WebiMax will create and build profiles for you. If your presence isn't optimized or appears unprofessional, WebiMax will fix those problems for you and help boost your social media sites in the search rankings.

Review acquisition and management: WebiMax software and outreach is used to acquire positive reviews from customers. The outreach helps encourage happy customers to leave reviews on the outlets your business values most, such as Google or Yelp. In addition to helping acquire reviews, WebiMax monitors review sites for new reviews. This gives your business the best chance to respond to any negative reviews as quickly as possible.

Microsites: WebiMax can create microsites designed to introduce more positive content. All of the content on the microsites is optimized to rank for targeted keywords.

Crisis management: Should a crisis situation arise, WebiMax can quickly develop a strategy to help ensure the least amount of damage to your business's reputation is done.

Positive promotion: WebiMax will promote your most positive content, giving it a boost on the internet to make prospective customers more likely to come across kudos you've received.

Part of what makes WebiMax so appealing is that the company isn't just an online reputation management company, it is a full-service digital marketing agency.

The company handles a range of services that businesses can also tap into. Instead of relying on multiple agencies to handle different tasks, WebiMax is a one-stop shop for all digital marketing needs. This can be especially valuable when trying to ensure a constant message and voice is being disseminated across all online outlets, whether that's a website, social networks or email marketing messages.

Other services offered by WebiMax include the following:

  • Search engine optimization
  • Search engine marketing
  • Web design
  • Social media marketing
  • Conversion optimization
  • Video production
  • Online public relations
  • Lead generation
  • Email marketing
  • E-commerce solutions
  • Mobile websites
  • Link removal services
  • Local marketing

Similar to its online reputation management service, WebiMax will work with you to determine which of the above marketing strategies make the most sense for your business. That may include one, some or all of these strategies.

Since the company handles all of these services, you might adopt some of these tactics and then after time switch to other tactics. Using one agency to handle all of these needs provides businesses with the flexibility of testing different strategies without having to find a new vendor for each one.

In our experience, WebiMax's customer service was unmatched. To test the level of service provided, we contacted the company multiple times posing as a small business that was just getting off the ground and needed to build up its image.

When we reached out, our calls were quickly answered by helpful representatives. After getting a feel for what we needed, we were passed on to a specialist who develops proposals for new customers.

What we liked is that WebiMax representatives really took the time to listen to our needs and answer our questions. They didn't just jump right in and suggest various strategies. They explained each service they provide and discussed which ones they initially thought would make the most sense for our business.

WebiMax spent a day working on a plan and then sent us the proposal that outlined each step they wanted to take. They also followed up with a call where they walked us through the proposal, highlighting how they felt each step could benefit our business. During one follow-up call, the sales representative had one of the online reputation management managers join to answer any questions and provide more clarity to the proposal.

We appreciated that they never tried putting a hard sell on us. They clearly and thoroughly explained the proposal, discussed how the plan can change over time depending on what our businesses needs are, and were comfortable answering our questions.

We like that WebiMax has an experienced team of professionals. Each business is assigned a project manager who is dedicated to ensuring you are always kept up to speed on the status of your campaigns.

We were also impressed that WebiMax's team regularly undergoes training and continuing education programs. Since the internet is always changing – for example, with updated search algorithms – WebiMax's employees are always learning how to stay one step ahead. The company's dedication to maintaining a knowledgeable and highly skilled staff was an important factor in our decision to name WebiMax as the best reputation management service for businesses.

The company understands that confidentiality when discussing certain matters is important, so the organization offers to enter a non-disclosure agreement when working with you.

Also encouraging is the fact that WebiMax is a Better Business Bureau-accredited business that maintains an A+ rating. As of November 2018, only three complaints had been filed against the company in the past three years.

Ready to choose a reputation management service? Here's a breakdown of our complete coverage:

Editors Note: Looking for a reputation management service? To help you choose the service thats right for you, use the questionnaire below to have our sister site provide you with information from vendors for free:

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Chad Brooks

Chad Brooks is a Chicago-based writer who has nearly 15 years' experience in the media business. A graduate of Indiana University, he spent nearly a decade as a staff reporter for the Daily Herald in suburban Chicago, covering a wide array of topics including, local and state government, crime, the legal system and education. Following his years at the newspaper Chad worked in public relations, helping promote small businesses throughout the U.S. Follow him on Twitter.