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WebiMax Review

Best Online Reputation Management Service for Small Businesses

A Business News Daily Review

Product and service reviews are conducted independently by our editorial team, but we sometimes make money when you click on links. Learn more.

Because customers frequently look at businesses' online reviews and reputations before making purchases, many business owners are turning to online reputation management companies to bolster their online image. It's important to choose a reputation management company that fits your specific needs, such as building a new online reputation, maintaining a positive one or improving a negative one. 

After conducting extensive research and analysis of online reputation management services, we recommend WebiMax as the best online reputation management service for small businesses. WebiMax can perform a combination of services for small businesses, including social media management, content creation, crisis management, press releases, review acquisition and management, and online monitoring. The company works with your business to create a customized reputation management strategy that is customized to your needs, and it offers affordable pricing.

We chose WebiMax from dozens of reputation management services. To learn more about how we selected WebiMax and for a comprehensive list of reputation management services, visit our best picks page.

Editors note: Looking for the right online reputation management service for your business? Fill out the below questionnaire to have our vendor partners contact you about your needs.

Unlike some online reputation management services, WebiMax does not have preset service plans and predetermined costs. Instead, WebiMax's pricing is customized based on the services you need. Several factors affect how much work will be needed to repair or maintain your brand's online image, and this amount of work plays the biggest role in determining how much the services will cost. 

To determine the best plan for you, WebiMax conducts a free analysis of your business's online reputation, scouring the web for negative content to be pushed down in search results and positive content to be propped up. After the analysis, WebiMax prepares a formal proposal that includes all of the strategies it recommends for your business. You can accept the proposal as is or request fewer or more strategies. 

For a business that didn't have much negative content and was more focused on building a positive online image, WebiMax estimated its services would cost about $500 per month. This cost includes continuous online monitoring for brand mentions, review acquisitions and the creation of positive content, such as a microsite to house new online articles, images and videos. 

These are just estimated costs, so they could vary depending on the specific services. If you're interested in WebiMax, we encourage you to contact the company directly to receive the free analysis and formal proposal of services and costs. 

One advantage that distinguishes WebiMax from its competitors is that the service doesn't require long-term contracts. It works on a month-to-month basis, and you can cancel at any time for no cost. Other online reputation management companies we considered required three-, six- or even 12-month contracts. The ability to test the service without being penalized if you decide to cancel was a big plus for us. 

WebiMax is one of the most comprehensive reputation management companies we examined. The company conducts a wide range of reputation management services that can clean up a negative internet reputation, maintain a positive online image or, for new businesses, build an online reputation from scratch. 

WebiMax takes the time to study your business and its current online reputation. Then, the company devises a customized plan including some or all of its reputation management strategies. 

By using several methods to monitor the fluctuation of your online image over time, WebiMax stays on top of any increases in negative content and counteracts them. The company addresses potential threats to your image and offers strategies you can implement to prevent further negativity from damaging your reputation. This proactive approach was one key reason WebiMax rose to the top of our list. 

Here are some of the online reputation management services WebiMax offers: 

  • Content creation: WebiMax creates new, positive content and optimizes it to push negative content off the first few pages of search engine results. This content can include articles and blog posts, as well as microsites. The content employs SEO best practices, such as using strategic keywords, page titles, meta descriptions, H1 tags and alternate tags for images.

  • Online monitoring: WebiMax developed its own web crawler that scans more than 100 million web pages a day and extracts conversations, comments, articles and online reviews about your business. This allows the company to provide real-time updates and ensures you are aware of what is being said about your business online.

  • Social media monitoring: WebiMax also constantly monitors social media networks like Facebook, Twitter, YouTube, Instagram and LinkedIn, helping to ensure you're always aware of conversations surrounding your business.

  • Social media management: If your social presence is lacking, WebiMax will create and build profiles for you. If your presence isn't optimized or appears unprofessional, WebiMax will fix those problems for you and help boost your social media sites in the search rankings.

  • Review acquisition and management: WebiMax uses software and outreach to acquire positive reviews from customers. The outreach helps encourage happy customers to leave reviews on the outlets your business values most, such as Google or Yelp. In addition, WebiMax monitors review sites for new reviews, giving your business the best chance to quickly respond to negative reviews.

  • Crisis management: Should a crisis situation arise, WebiMax can quickly develop a strategy to minimize damage to your business's reputation.

  • Positive promotion: WebiMax promotes your most positive content, making prospective customers more likely to come across it. 

Part of what makes WebiMax so appealing is that it's a full-service digital marketing agency. 

In addition to online reputation management, the company handles a range of digital marketing needs. This can be especially valuable in ensuring a consistent message and voice across all online outlets, such as your website, social networks and review pages. 

Here are some of the other services WebiMax offers: 

  • Search engine optimization
  • Search engine marketing
  • Web design
  • Social media marketing
  • Conversion optimization
  • Online public relations
  • Lead generation
  • E-commerce solutions
  • Mobile websites
  • Link removal services
  • Local marketing 

WebiMax will work with you to determine which of these marketing strategies make the most sense for your business. 

Because WebiMax offers all of these services, you might adopt some of these tactics and then switch to other strategies later. Using one agency to handle all of these needs provides businesses with the flexibility to test different strategies without having to find a new vendor for each one. 

WebiMax provides helpful online resources — like blogs, white papers and FAQs — for business owners to learn about reputation management and SEO services. If you have additional questions and would like to speak with a WebiMax representative, you can contact them via phone, email or a contact form. 

We contacted WebiMax, posing as a small business owner who needed to build our company's online image, and we were pleased with the level of customer support we received. Our calls were quickly answered by helpful representatives. After getting a feel for what we needed, the representatives referred us to a specialist who develops proposals for new customers. We liked that the WebiMax representatives really took the time to listen to our needs and answer our questions. We appreciated that they never tried putting a hard sell on us. 

WebiMax has an experienced team of professionals, and each business is assigned a project manager who is dedicated to ensuring you're kept up to speed on the status of your campaigns. 

WebiMax understands the importance of confidentiality, so the company offers to sign a nondisclosure agreement. It's also encouraging that WebiMax is an accredited member of the Better Business Bureau and maintains an A+ rating. As of November 2019, only three complaints had been filed against the company in the past three years. 

Although WebiMax is our choice for the best reputation management company for small businesses, it has some limitations. For example, the company's website doesn't provide many details about the reputation management services. There are no preset plans. That's an advantage for businesses that need customization, but it means potential clients must contact the company to learn which specific services WebiMax can offer their business. 

Because WebiMax doesn't list pricing on its website, it can be tough for small business owners to quickly gauge whether the company will be within their budget. However, you can easily contact WebiMax's customer support representatives to get customized details about pricing and services.

Ready to choose a reputation management service? Here's a breakdown of our complete coverage:

Editors note: Looking for the right online reputation management service for your business? Fill out the below questionnaire to have our vendor partners contact you about your needs.

Skye Schooley

Skye Schooley is an Arizona native, based in New York City. After receiving a business communication degree from Arizona State University, she spent nearly three years living in four states and backpacking through 16 countries. During her travels, Skye began her blog, which you can find at www.skyeschooley.com. She finally settled down in the Northeast, writing for business.com and Business News Daily. She primarily contributes articles about business technology and the workplace, and reviews remote PC access software and collection agencies.